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Historique de Live2Support

Mis à jour 13 oct. 2015 15:05:59
Date de création 20 sep. 2011 09:50:05
  • Alexis le 13 oct. 2015 15:05:59
    Vidéo
    http://www.youtube.com/watch?v=p7hiuyrK-Tg
    Description

    Live2support live chat service helps to build loyalty, drive online sales, stimulate ecommerce, and improve order values by extending a helpful human presence. It also augments operational efficiency for real time customer support with its special features and services adaptable to today’s fast-paced world. In fact it has emerged as a go-to solution for personalized, human interactions to create meaningful connections at a fraction of the cost of other popular means.
    It is a hosted service don’t need any software downloads and integrates seamlessly with multiple platforms. Live2Support extensive intelligence capabilities examine website visitor behavior through highly accurate and reliable real-time customer data to reactively or proactively deliver chat invitation to the right customer ensuring timely interventions. The analytics graph in dashboard helps to track website traffic, chat transcripts and other valuable statistical information over time in addition to its comprehensive real-time reporting system. It provides automatic defined rule based chat distribution, hands-on assistance with co-browsing and snapshot features. Its visitor chat window offer ultimate flexibility, customizability and total compatibility with responses your website.
    Live2support also provide personalized deployment services, with a committed success manager,24/7 online support ,multiple location backup with multiple layered data privacy and security in the cloud .Live2support value priced package start at $9.99/month for a single operator login with unlimited chats and website visitor monitoring facility. We offer a no-obligation 15-day free trial for our Silver Package. We also offer hefty discounts for long-term usage in advance quarterly and annual payment.

  • Sam le 13 oct. 2015 13:53:05
    Image
    http://socialcompare.com/u/1510/live2support-logo_0fd24ab95c0b22f2759936f72b33985e.jpg http://socialcompare.com/u/1510/live2support-logo-30m9cdnj.jpg
    Vidéo
    https://www.youtube.com/watch?v=p7hiuyrK-Tghttp://youtu.be/NyYjhhs4d1o
    Description

    Live2support live chat service helps to build loyalty, drive online sales, stimulate ecommerce, and improve order values by extending a helpful human presence. It also augments operational efficiency for real time customer support with its special features and services adaptable to today’s fast-paced world. In fact it has emerged as a go-to solution for personalized, human interactions to create meaningful connections at a fraction of the cost of other popular means.
    It is a hosted service don’t need any software downloads and integrates seamlessly with multiple platforms. Live2Support extensive intelligence capabilities examine website visitor behavior through highly accurate and reliable real-time customer data to reactively or proactively deliver chat invitation to the right customer ensuring timely interventions. The analytics graph in dashboard helps to track website traffic, chat transcripts and other valuable statistical information over time in addition to its comprehensive real-time reporting system. It provides automatic defined rule based chat distribution, hands-on assistance with co-browsing and snapshot features. Its visitor chat window offer ultimate flexibility, customizability and total compatibility with responses your website.
    Live2support also provide personalized deployment services, with a committed success manager,24/7 online support ,multiple location backup with multiple layered data privacy and security in the cloud .Live2support value priced package start at $9.99/month for a single operator login with unlimited chats and website visitor monitoring facility. We offer a no-obligation 15-day free trial for our Silver Package. We also offer hefty discounts for long-term usage in advance quarterly and annual payment.
  • Sam le 4 nov. 2013 12:59:13
    Applications bureau (desktop)
    yes Windows, Mac OS and IM Clients
    Fonctionne pour les utilisateurs sur mobile ?
    yes Works on mobile platforms such as iPhone, iPod touch, iPad, Android (Mobile and Tablet), Blackberry. Also support any web browser.
    Multilingue
    yes Multilingual Option
    Extensions personnalisées
    yes Add-ons and Extras for all CRM, CMS, ecommerce plateforms and help desk system.
    Discussion proactive
    yes Fully Customizable
    Video chat
    no Not Necessary
  • Sam le 17 oct. 2013 10:35:26
    Support Mobile
    yes IM Client Gtalk, iPhone, iPad, Android mobile and Tablet.
    Applications bureau (desktop)
    yes Windows and MAC OS
    IM (Google Talk, Jabber...) integration
    yes GTalk
    Application Web
    yes HTML 5 Supportive
  • Sam le 17 oct. 2013 10:32:34
    Extensions personnalisées
    yes Add-ons Plugins with - CRM, CMS, Hel Desk, E-commerce (SugarCRM, ZOHO, Salesforce, Zendesk, Magento, Opencart, Wordpress, Joomla, Drupal, 3dCart, Magento, shopify, Volution, X-CART ..many more...)
    Transfert entre opérateurs
    yes Chat and Chat history is transferable to Agent, Group, with visitors detail.
  • Sam le 17 oct. 2013 10:00:28
    Extensions personnalisées
    yes Integration CRM, CMS, Hel Desk, E-commerce (SugarCRM, ZOHO, Salesforce, Zendesk, Magento, Drupal, Opencart, Wordpress, Joomla, Drupal ..many more...)
  • Sam le 5 jun. 2013 15:16:38
    Support Mobile
    yes IM Client Gtalk
  • Vanina le 18 mar. 2013 09:17:14
    Support Mobile
    no
    Multilingue
    yes
  • Sam le 6 fév. 2013 13:34:41
    Période d'essai gratuite
    yes 15 days free trial
    Tarifs

    You can pick a plan according to your requirement. Custom plan is also available.

    • Bronze Plan: $9.99/month (1 operator)
    • Silver Plan: $19.95/month (1+1 operators)
    • Gold Plan: $39.95/month (2+1 operators)
    • Additional per Operator: $13/month
  • Sam le 17 nov. 2012 12:44:23
    Support Mobile
    yes iPhone, iPod touch, iPad, Android (Mobile and Tablet), Blackberry.
    Fonctionne pour les utilisateurs sur mobile ?
    yes Live2Support is available on mobile platforms including iPhone, iPod touch, iPad, Android (Mobile and Tablet), Blackberry.
    Transcriptions des conversations
    yes Saved on server and can be accessed from any time at any place.
    Profil des visiteurs
    yes Geo location, IP address, Referral URL, Keyword, Name, Email, Region, Country, User Time
    Capture d'écran à distance
    yes
    API
    yes
  • jennie le 14 fév. 2012 10:20:26
    Image
    http://socialcompare.com/u/1202/live2support-logo_00bee8aa678938b8d6091673ae6da007.gif http://socialcompare.com/u/1202/live2support-logo-13u4ogo7.gif
    Editeur
    jennie-w9q5dy3
    Vidéo
    http://www.youtube.com/watch?v=NyYjhhs4d1o&feature=plcp&context=C3945f30UDOEgsToPDskId_gRQxRbUvKGN71Ba4PqI
    Gamme de prix
    • 15 day free trial
    • Bronze : 1 operator, $9.99/month
    • Silver : 1 operator, $19.95/month
    • Gold : 4 operators, $39.95/month

    Get one additional operator with Silver and Gold package - Absolutely FREE !
  • MaximeBaumard le 13 fév. 2012 13:02:39
    Vidéo
  • MaximeBaumard le 13 fév. 2012 13:02:03
    Vidéo
    http://vimeo.com/26151545
  • Vanina le 10 jan. 2012 22:23:34
    Gamme de prix
    • 15 day free trial
    • Bronze : 1 operator, $9.99/month
    • Silver : 1 operator, $19.95/month
    • Gold : 4 operators, $39.95/month
  • John le 7 déc. 2011 07:55:30
    Facebook
    http://www.facebook.com/Live2support
  • jennie le 16 nov. 2011 06:13:51
    Support Mobile
    yes Any mobile device and tablet with gTalk
  • Szymon Klimczak le 19 oct. 2011 18:38:14
    Support Mobile
    no No native app. Any mobile device and tablet with gTalk
  • jennie le 19 oct. 2011 07:11:31
    Gamme de prix
    15 day free trial

    • Bronze : 1 operator, $9.99/month

    • Silver : 1 operator, $19.95/month

    • Gold : 4 operators, $39.95/month
  • jennie le 11 oct. 2011 15:18:30
    Application Web
    yes
    Support Mobile
    yes Any mobile device and tablet with gTalk
    Fonctionne pour les utilisateurs sur mobile ?
    yes
  • jennie le 11 oct. 2011 15:10:04
    Gamme de prix
    15 day free trial Bronze : 1 operator, $9.99/month Silver : 1 operator, $19.95/month Gold : 4 operators, $39.95/month
    Application Web
    yes
    Support Mobile
    yes Any mobile device and tablet with gTalk
    Fonctionne pour les utilisateurs sur mobile ?
    yes
    Cobrowsing
    yes Push Webpages
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