History of Live2Support

Last update 2015-10-13 15:05:59 Creation date 2011-09-20 09:50:05
  • Video tour
    http://www.youtube.com/watch?v=p7hiuyrK-Tg
    Description

    Live2support live chat service helps to build loyalty, drive online sales, stimulate ecommerce, and improve order values by extending a helpful human presence. It also augments operational efficiency for real time customer support with its special features and services adaptable to today’s fast-paced world. In fact it has emerged as a go-to solution for personalized, human interactions to create meaningful connections at a fraction of the cost of other popular means.
    It is a hosted service don’t need any software downloads and integrates seamlessly with multiple platforms. Live2Support extensive intelligence capabilities examine website visitor behavior through highly accurate and reliable real-time customer data to reactively or proactively deliver chat invitation to the right customer ensuring timely interventions. The analytics graph in dashboard helps to track website traffic, chat transcripts and other valuable statistical information over time in addition to its comprehensive real-time reporting system. It provides automatic defined rule based chat distribution, hands-on assistance with co-browsing and snapshot features. Its visitor chat window offer ultimate flexibility, customizability and total compatibility with responses your website.
    Live2support also provide personalized deployment services, with a committed success manager,24/7 online support ,multiple location backup with multiple layered data privacy and security in the cloud .Live2support value priced package start at $9.99/month for a single operator login with unlimited chats and website visitor monitoring facility. We offer a no-obligation 15-day free trial for our Silver Package. We also offer hefty discounts for long-term usage in advance quarterly and annual payment.

    Posted 2015-10-13 15:05:59 by Alexis
  • Image
    http://socialcompare.com/u/1510/live2support-logo_0fd24ab95c0b22f2759936f72b33985e.jpg http://socialcompare.com/u/1510/live2support-logo-30m9cdnj.jpg
    Video tour
    https://www.youtube.com/watch?v=p7hiuyrK-Tghttp://youtu.be/NyYjhhs4d1o
    Description

    Live2support live chat service helps to build loyalty, drive online sales, stimulate ecommerce, and improve order values by extending a helpful human presence. It also augments operational efficiency for real time customer support with its special features and services adaptable to today’s fast-paced world. In fact it has emerged as a go-to solution for personalized, human interactions to create meaningful connections at a fraction of the cost of other popular means.
    It is a hosted service don’t need any software downloads and integrates seamlessly with multiple platforms. Live2Support extensive intelligence capabilities examine website visitor behavior through highly accurate and reliable real-time customer data to reactively or proactively deliver chat invitation to the right customer ensuring timely interventions. The analytics graph in dashboard helps to track website traffic, chat transcripts and other valuable statistical information over time in addition to its comprehensive real-time reporting system. It provides automatic defined rule based chat distribution, hands-on assistance with co-browsing and snapshot features. Its visitor chat window offer ultimate flexibility, customizability and total compatibility with responses your website.
    Live2support also provide personalized deployment services, with a committed success manager,24/7 online support ,multiple location backup with multiple layered data privacy and security in the cloud .Live2support value priced package start at $9.99/month for a single operator login with unlimited chats and website visitor monitoring facility. We offer a no-obligation 15-day free trial for our Silver Package. We also offer hefty discounts for long-term usage in advance quarterly and annual payment.
    Posted 2015-10-13 13:53:05 by Sam
  • Desktop Applications
    yes Windows, Mac OS and IM Clients
    Works for customers on mobile devices?
    yes Works on mobile platforms such as iPhone, iPod touch, iPad, Android (Mobile and Tablet), Blackberry. Also support any web browser.
    International support
    yes Multilingual Option
    Custom extensions
    yes Add-ons and Extras for all CRM, CMS, ecommerce plateforms and help desk system.
    Proactive chat triggers
    yes Fully Customizable
    Video chat
    no Not Necessary
    Posted 2013-11-04 12:59:13 by Sam
  • Native mobile application
    yes IM Client Gtalk, iPhone, iPad, Android mobile and Tablet.
    Desktop Applications
    yes Windows and MAC OS
    IM (Google Talk, Jabber...) integration
    yes GTalk
    Web-based Application
    yes HTML 5 Supportive
    Posted 2013-10-17 10:35:26 by Sam
  • Custom extensions
    yes Add-ons Plugins with - CRM, CMS, Hel Desk, E-commerce (SugarCRM, ZOHO, Salesforce, Zendesk, Magento, Opencart, Wordpress, Joomla, Drupal, 3dCart, Magento, shopify, Volution, X-CART ..many more...)
    Transfer to another operator
    yes Chat and Chat history is transferable to Agent, Group, with visitors detail.
    Posted 2013-10-17 10:32:34 by Sam
  • Custom extensions
    yes Integration CRM, CMS, Hel Desk, E-commerce (SugarCRM, ZOHO, Salesforce, Zendesk, Magento, Drupal, Opencart, Wordpress, Joomla, Drupal ..many more...)
    Posted 2013-10-17 10:00:28 by Sam
  • Native mobile application
    yes IM Client Gtalk
    Posted 2013-06-05 15:16:38 by Sam
  • Native mobile application
    no
    International support
    yes
    Posted 2013-03-18 09:17:14 by Vanina
  • Free trial period
    yes 15 days free trial
    Pricing plans

    You can pick a plan according to your requirement. Custom plan is also available.

    • Bronze Plan: $9.99/month (1 operator)
    • Silver Plan: $19.95/month (1+1 operators)
    • Gold Plan: $39.95/month (2+1 operators)
    • Additional per Operator: $13/month
    Posted 2013-02-06 13:34:41 by Sam
  • Native mobile application
    yes iPhone, iPod touch, iPad, Android (Mobile and Tablet), Blackberry.
    Works for customers on mobile devices?
    yes Live2Support is available on mobile platforms including iPhone, iPod touch, iPad, Android (Mobile and Tablet), Blackberry.
    Conversation transcripts
    yes Saved on server and can be accessed from any time at any place.
    Visitor details
    yes Geo location, IP address, Referral URL, Keyword, Name, Email, Region, Country, User Time
    Remote screenshot
    yes
    API
    yes
    Posted 2012-11-17 12:44:23 by Sam
  • Image
    http://socialcompare.com/u/1202/live2support-logo_00bee8aa678938b8d6091673ae6da007.gif http://socialcompare.com/u/1202/live2support-logo-13u4ogo7.gif
    Editor
    jennie-w9q5dy3
    Video tour
    http://www.youtube.com/watch?v=NyYjhhs4d1o&feature=plcp&context=C3945f30UDOEgsToPDskId_gRQxRbUvKGN71Ba4PqI
    Trial and Prices
    • 15 day free trial
    • Bronze : 1 operator, $9.99/month
    • Silver : 1 operator, $19.95/month
    • Gold : 4 operators, $39.95/month

    Get one additional operator with Silver and Gold package - Absolutely FREE !
    Posted 2012-02-14 10:20:26 by jennie
  • Video tour
    Posted 2012-02-13 13:02:39 by MaximeBaumard
  • Video tour
    http://vimeo.com/26151545
    Posted 2012-02-13 13:02:03 by MaximeBaumard
  • Trial and Prices
    • 15 day free trial
    • Bronze : 1 operator, $9.99/month
    • Silver : 1 operator, $19.95/month
    • Gold : 4 operators, $39.95/month
    Posted 2012-01-10 22:23:34 by Vanina
  • Facebook
    http://www.facebook.com/Live2support
    Posted 2011-12-07 07:55:30 by John
  • Native mobile application
    yes Any mobile device and tablet with gTalk
    Posted 2011-11-16 06:13:51 by jennie
  • Native mobile application
    no No native app. Any mobile device and tablet with gTalk
    Posted 2011-10-19 18:38:14 by Szymon Klimczak
  • Trial and Prices
    15 day free trial

    • Bronze : 1 operator, $9.99/month

    • Silver : 1 operator, $19.95/month

    • Gold : 4 operators, $39.95/month
    Posted 2011-10-19 07:11:31 by jennie
  • Web-based Application
    yes
    Native mobile application
    yes Any mobile device and tablet with gTalk
    Works for customers on mobile devices?
    yes
    Posted 2011-10-11 15:18:30 by jennie
  • Trial and Prices
    15 day free trial Bronze : 1 operator, $9.99/month Silver : 1 operator, $19.95/month Gold : 4 operators, $39.95/month
    Web-based Application
    yes
    Native mobile application
    yes Any mobile device and tablet with gTalk
    Works for customers on mobile devices?
    yes
    Cobrowsing
    yes Push Webpages
    Posted 2011-10-11 15:10:04 by jennie
Go back to: Live2Support