Historique de Provide Support Live Chat

Mis à jour 12 oct. 2023 14:44:25

Date de création 26 avr. 2011 11:31:17

Micmak le 24 jul. 2011 23:34:22
Video chat
no
Provide Support Live Chat le 26 avr. 2011 12:59:40
Contrôle de la navigation utilisateur
yes
Transfert entre opérateurs
yes It is also possible to invite other operators to assist during chat
Extensions personnalisées
no No special plugins needed to integrate a chat button with any kind of website
Discussion proactive
no Proactive chat invitation can be sent manually by operator
Programme d'affiliation / fidélité
yes 30% commission for each payment made by your referrals
Provide Support Live Chat le 26 avr. 2011 11:31:17
Mode
70
Nom
Provide Support, LLC
Visibilité
public
Editeur
public
Catégorie
webmaster
Site web
http://www.providesupport.com/
Description
Provide Support is an online live chat service provider that offers text messaging chat and real time monitoring features for your website. It allows you not only to chat with your customers but also see their activities on your website.
Gamme de prix
10-day free fully functional trial.
Subscription packages (price for 1 month / 3 months / 6 month / 1 year):
- Small business (1 operator) - $15 / $35 / $60 / $99
- Corporate (3 operators) - $30 / $70 / $120 / $198
- Enterprise (10 operators) - $60 / $140 / $240 / $396
Custom packages available.
All packages contain the same full set of features. No hidden or additional costs involved.
Date de lancement
2003-08-01
Multi-site
yes Any subscription package allows using the same chat account on unlimited number of websites.
Opérateurs multiples
yes Number of available operator profiles is limited by subscription. All operators can be online concurrently.
Cobrowsing
yes
Personnalisation de l'apparence
yes
Transcriptions des conversations
yes Not stored on our servers due to security reasons. Can be emailed in HTML or Text format to email(s) specified by customer. Contain the chat text along with visitor details and post chat survey results.
Profil des visiteurs
yes Geo location, IP, ISP, OS and browser, possibility to pass custom visitor details from your website to operators.
Réponses pré-enregistrées
yes Can be created for the whole account and for specific operator/department
Multilingue
yes Chats can be conducted in any language. Chat Messenger can be translated into any language as well.
Transfert entre opérateurs
yes
Discussion proactive
no
Suivi des visites
yes
Programme d'affiliation / fidélité
yes
Capture d'écran à distance
no
API
no
Twitter
http://twitter.com/provide_support
Facebook
http://www.facebook.com/providesupport
Statistiques du chat
yes Chat statistics is available in form of chat transcripts sent out by our system to email address(es) specified by customer.
Messages hors ligne
yes When the chat is offline visitor can either leave an offline message or be redirected to a custom web page. Offline chat button can be hidden at all as well.
Support Mobile
no
Extensions personnalisées
no

Retourner à: Provide Support Live Chat