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Historique de Smartsupp

Mis à jour 22 mai 2023 10:53:37
Date de création 6 sep. 2014 18:17:17
  • Alexis le 22 mai 2023 10:53:37
    Nom
    Smartsupp
  • Vanina le 9 mar. 2023 16:17:30
    Tarifs
    • FREE: free forever for up to 3 agents
    • STANDARD: 19.5 € / month / 3 agents
    • PRO: 48 € / month / 3 agents
  • Vanina le 9 mar. 2023 16:16:03
    Tarifs
    • Smartsupp Gratuit - 0€
    • Smartsupp Standard - 19.5 EUR / month
    • Smartsupp Pro - 48 EUR / month
  • sandera le 4 oct. 2021 21:34:07
    Description

    Smartsupp is your personal shopping assistant. It combines live chat and chatbots to save your time and help you turn visitors into loyal customers.

    Smartsupp is one of the most popular products in Europe with 50 000 active European webshops and websites.

    Why choose Smartsupp?

    • the only product that combines live chat, chatbots and video recordings
    • automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop
    • access real-time visitor list enriched with e-commerce data
    • see who is browsing your webshop, which products are they interested in and proactively start a conversation to make a sale
    • we offer human customer service in 7 different languages
    • GDPR compliant, we securely store your data in the European Union and comply with strict EU data protection laws
    Vidéo
    https://www.youtube.com/watch?v=t4tCWI2PKQs
    Tarifs
    • FREE: free forever for up to 3 agents
    • STANDARD: 15 € / month / 3 agents
    • PRO: 70 € / month / 3 agents
    Facebook
    https://www.facebook.com/smartsupp/
    Chatbot
    yes
    Liste des critères (36)
    Nom, Site web, Vidéo, Période d'essai gratuite, Tarifs, Date de lancement, Fonctionnalités, Application Web, IM (Google Talk, Jabber...) integration, Applications bureau (desktop), Support Mobile, Fonctionne pour les utilisateurs sur mobile ?, Statistiques du chat, Chatbot, Multi-site, Opérateurs multiples, Transcriptions des conversations, Messages hors ligne, Cobrowsing, Personnalisation de l'apparence, Profil des visiteurs, Réponses pré-enregistrées, Multilingue, Contrôle de la navigation utilisateur, Transfert entre opérateurs, Extensions personnalisées, Discussion proactive, Suivi des visites, Video chat, Capture d'écran à distance, API, Réseaux sociaux, J'aime, Site web, Twitter, Facebook
  • Alexis le 28 aoû. 2021 20:53:23
    Vidéo
  • sandera le 18 fév. 2016 14:24:04
    Video chat
    no Visitor recording
  • sandera le 18 fév. 2016 14:22:42
    Tarifs
    • FREE: free forever with unlimited agents & chats
    • STANDARD: 8 € / month / agent
    • PRO:19 € / month / agent
  • sandera le 18 fév. 2016 14:17:32
    Cobrowsing
    yes Screen recording
  • sandera le 18 fév. 2016 14:16:08
    Capture d'écran à distance
    yes Screen recording
  • sandera le 3 nov. 2015 18:39:25
    Gamme de prix

    Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

    Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

    Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

    Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

  • sandera le 28 oct. 2015 17:08:39
    Vidéo
    http://www.youtube.com/watch?v=g88XoQW9V7U
  • sandera le 28 oct. 2015 17:07:19
    Vidéo
    https://youtu.be/g88XoQW9V7U
  • sandera le 28 oct. 2015 17:00:56
    Tarifs
    • FREE : free forever with unlimited agents
    • STANDARD: 8 € / month / agent
    • PRO: 19 € / month / agent
  • sandera le 28 oct. 2015 16:57:14
    Nom
    Smartsupp FREE live chat
  • sandera le 28 oct. 2015 16:56:37
    Nom
    Smartsupp free live chat
  • sandera le 28 oct. 2015 16:54:48
    Description

    Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

    Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

    Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

    Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

    Période d'essai gratuite
    Tarifs
    • Smartsupp FREE : free forever with unlimited agents
    • Smartsupp STANDARD: 8 € / month / agent
    • Smartsupp PRO: 19 € / month / agent
  • sandera le 29 jul. 2015 15:44:25
    Description

    Smartsupp is first live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.

    Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

    Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

    Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

  • sandera le 29 jul. 2015 15:41:31
    Description

    Smartsupp is first live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.

    With Smartsupp you can watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

    Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

    Smartsupp is in Spanish, French, German, Dutch, Russian, Polish, Czech and many more languages.

  • sandera le 29 jul. 2015 15:39:51
    Description

    Smartsupp is first live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.

    Watch our video : https://www.youtube.com/watch?v=g88XoQW9V7U

    With Smartsupp you can watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

    Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

    Smartsupp is in Spanish, French, German, Dutch, Russian, Polish, Czech and many more languages.

    Video chat
    yes Visitor recording
    Contrôle de la navigation utilisateur
    yes Visitor recording
    Support Mobile
    yes XMPP (Jabber) : Xabber (Android), IM+ Instant Messenger (iOS, Windows Phone)
    Fonctionne pour les utilisateurs sur mobile ?
    yes fully responsive chat box
    Multi-site
    yes no extra charge
    Profil des visiteurs
    yes You can also show custom visitor info from your database https://developers.smartsupp.com/examples/identify-customers
    API
    yes https://developers.smartsupp.com/
    Tarifs
    • Smartsupp Free : free forever
    • Smartsupp Mini : 4 € / month / agent
    • Smartsupp Standard: 8 € / month / agent
    • Smartsupp Pro: 19 € / month / agent
    Vidéo
    https://www.youtube.com/watch?v=g88XoQW9V7U
    Site web
    https://www.smartsupp.com
    Twitter
    https://twitter.com/smartsuppcom
    Facebook
  • sandera le 22 nov. 2014 19:55:20
    Tarifs
    • Smartsupp Free : free forever for 1 agent
    • Smartsupp Standard: 8 € / month / agent
    • Smartsupp Pro: 19 € / month / agent
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