Historique de Userlike

Last update 2019-05-17 15:35:14 Creation date 2013-01-31 22:44:43
  • Vidéo
    https://www.youtube.com/watch?v=ZCwGo2CzbuQ
    Multi-site
    yes Deploys single or multiple widget per site by group, type of support or user behavior.
    Profil des visiteurs
    yes Geo-location, Name, Email, Product, Referral, Browser, OS, Page Impressions, Visits and any info provided by the visitor. No IP address. Data privacy mode available to comply with country regulations.
    Réponses pré-enregistrées
    yes Very easy to create and use with shortcuts. Can be gathered in groups
    English Posté 2016-04-27 22:14:28 par martalw
  • Description

    Userlike offers a professional and lightweight live chat software for websites. Raise your conversion rates and create happy and loyal customers through an outstanding online customer service. Our various software packages connect to the needs of businesses from any size.

    Vidéo
    https://www.youtube.com/watch?v=ZCwGo2CzbuQ&feature=youtu.be
    Tarifs

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 operator; 1 chat widget; unlimited widgets
    • Userlike Team (€29/month): 3 operators; 3 chat widgets; unlimited history; integrations; basic customization
    • Userlike Corporate (€79/month): 5 operators; 5 chat widgets; analytics; WhatsApp Connect; full customization;
    • Userlike Business (€199/month): 10 operators; 10 chat widgets; phone support; API; white label;
    • Userlike Custom: Ask for quote
    Opérateurs multiples
    yes Allows group support, routing visitors by specific widgets, topic chosen or, if none, to the available operator.
    Transcriptions des conversations
    yes Transcripts are stored within message center and can be retrieved anytime, downloaded or automatically sent to CRM.
    English Posté 2016-04-27 22:07:15 par martalw
  • Contrôle de la navigation utilisateur
    yes See at what url your chat partner is and how he navigates over your site.
    Transfert entre opérateurs
    yes Chat including chat history is transferable to other operators. User details are transferred as well. Easy transfer by command
    API
    yes Open API and Javascript API
    Capture d'écran à distance
    yes Operator can ask for a screenshot by a command
    Réponses pré-enregistrées
    yes Canned messages using shortcuts, can be added by both operators and admin. Can be gathered in groups
    Cobrowsing
    yes Guide your visitor to any page- Push webpages
    Messages hors ligne
    yes Yes
    Support Mobile
    yes Connect with Mobile Clients like Beejive, Verbs or Xabber (any XMPP chat client)
    Statistiques du chat
    yes Complete Chat Statistics (Operators, widgets, goals, etc.), Integration with Google Analytics, Tracking API
    Multi-site
    yes Deploy unique widgets per site and connect with the proper operator group. Unlimited in all plans.
    English Posté 2014-08-11 11:49:12 par neuvilll
  • Tarifs

    After the free trial period, users can subscribe for the following products:

    • Free 0€/Month
    • Team 37$/Month
    • Corporate 102$/Month
    • Custom/ ask for a quote
    Multilingue
    yes Support in English, German, French, Dutch, Portuguese
    English Posté 2014-07-09 14:54:03 par neuvilll
  • Multi-site
    yes Illimité
    Opérateurs multiples
    yes Un conseiller disponible pour la version gratuite. Nombre illimité pour le produit réalisé sur demande.
    Posté 2014-07-09 14:53:08 par neuvilll
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