Historique de Vision Helpdesk

Mis à jour 27 déc. 2021 11:28:53

Date de création 23 mai 2011 09:21:13

• 
  Sachin Jadhav le 27 déc. 2021 11:28:53Signaler

  PinkVerify Certification

  yes

• 
  Sachin Jadhav le 24 déc. 2021 11:54:35Signaler

  Prix de base

  8 USD per mo for On-Premises and 12 USD per mo SaaS License

  Mobile support

  yes

  Version gratuite

  - Free License for Non Profit Organization

  Multi-language

  yes

  Sent emails

  yes

  Deploiement multi-site

  yes

  Compatible SSL

  yes

  Applications bureau (desktop)

  - Web Based

  Phone Support

  yes

  Email Support

  yes

  Personnalisation de l'interface

  yes

  Group User Controls

  yes

  Web

  yes

  LDAP/AD intégration

  yes

  Statistiques

  yes

• 
  Sachin Jadhav le 24 déc. 2021 11:47:16Signaler

  Description

  Vision Helpdesk is extensive customer service software offering four products to manage customer service for all-size businesses. Help Desk Software, Satellite Help Desk, ITSM Service Desk Software, and Live Chat Software.

  Gamme de prix

  • 30 day free trial
  • SaaS: starts from $12/month
  • On-Premises: starts from $8/month

  
  

  Statistiques du chat

  yes

  Transcriptions des conversations

  yes

  Messages hors ligne

  yes

  Cobrowsing

  yes

  Personnalisation de l'apparence

  yes

  Profil des visiteurs

  yes

  Transfert entre opérateurs

  yes

  Contrôle de la navigation utilisateur

  no

  Extensions personnalisées

  yes

  Discussion proactive

  yes

  Suivi des visites

  yes

  Capture d'écran à distance

  yes

  Self Help / KB / Forums

  yes

• 
  dealdomains le 24 déc. 2021 11:45:19Signaler

  Période d'essai gratuite

  yes 30 Days

  Tarifs

  $12/month per agent

  Application Web

  yes

  Fonctionne pour les utilisateurs sur mobile ?

  yes

  Statistiques du chat

  yes

  Messages hors ligne

  yes

  Transcriptions des conversations

  yes

  Profil des visiteurs

  yes

  Transfert entre opérateurs

  yes

  Suivi des visites

  yes

  Discussion proactive

  yes

  Capture d'écran à distance

  no

  Video chat

  no

• 
  dealdomains le 24 déc. 2021 11:39:38Signaler

  Tarifs

  $8/per agent

• 
  dealdomains le 24 déc. 2021 11:39:23Signaler

  Incident Management

  yes

  Problem Management

  yes

  Change Management

  yes

  Release Management

  yes

  Knowledge Base

  yes

  Self Service Portal

  yes

  SLA Management

  yes

  Active Directory Integration

  yes

  Asset Management

  yes

  Asset Discovery and Network Scan

  yes

  Service Catalogue

  yes

  Contract Management

  yes

  Software license management

  yes

  Application iOS

  yes

  Andriod App

  yes

  Social IT (Social view)

  yes

  Gamification

  yes

  Tarifs

  $12/per agent

• 
  dealdomains le 24 déc. 2021 11:35:36Signaler

  Catégorie

  help-desk

• 
  Sachin Jadhav le 19 avr. 2015 12:20:57Signaler

  Prix de base

  7 USD for saas and download

  Site web

  https://www.visionhelpdesk.com

• 
  Vanina le 31 oct. 2014 10:18:49Signaler

  Site web

  http://www.visionhelpdesk.com

• 
  Sachin Jadhav le 9 aoû. 2013 20:52:30Signaler

  SaaS

  yes

  On Premise Version

  yes

  Offre gratuite

  yes 30 days free trial

  Prix de base

  24 USD for saas and $599 for download

• 
  Sachin Jadhav le 28 nov. 2012 21:56:57Signaler

  Catégorie

  technical-enterprises

• 
  Sachin Jadhav le 28 nov. 2012 21:55:38Signaler

  Catégorie

  help-desk

• 
  Sachin Jadhav le 28 nov. 2012 21:52:49Signaler

  Image

  http://socialcompare.com/u/1211/llogo_4157ca7fcd36a6df24700d8cd8cc2419.gif http://socialcompare.com/u/1211/llogo-1iod2ldd.gif

• 
  Sachin Jadhav le 28 nov. 2012 21:47:38Signaler

  Date de lancement

  2007-01-01

  Créateurs

  Vision Helpdesk

  License

  Proprietary

  Implementation language(s)

  PHP, AJAX

  Back end

  MySQL

• 
  Sachin Jadhav le 28 nov. 2012 21:43:17Signaler

  Email Parsing

  yes

  Multi-Language Staff and Client Portals

  yes

  Two-Way Email Parsing

  yes

  Ticket Billing

  yes

  Multiple Company Support

  yes

  Multiple Product Support

  yes

  WorkFlow

  yes

  Automation

  yes

  WYSIWYG

  yes

  Service Level Agreement (SLA)

  yes

  Alerts / Escalation

  yes

  SMS Alerts

  yes

  Ticket Views

  yes

  Social Network Integration

  yes

  WHMCS Integration

  yes

  Satellite Feature

  yes

  Client Management

  yes

  Custom Fields

  yes

  3rd Party Integration and Hooks

  yes

  Custom Reporting

  yes

  Ticket Pinning

  yes

  Calendrier

  yes

• 
  Sachin Jadhav le 28 nov. 2012 21:27:01Signaler

  Description

  Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own client portal makes it true satellite helpdesk.

  Gamme de prix

  • 30 day free trial
  • on demand: starts from $24/month UNLIMITED STAFF
  • to install: starts from $599 one time fee for UNLIMITED STAFF

  
  

• 
  Infrenion Networks le 23 mai 2011 09:26:16Signaler

  API

  yes

  Programme d'affiliation / fidélité

  yes

  Multilingue

  yes

  Support Mobile

  yes

  Réponses pré-enregistrées

  yes

  Multi-site

  yes

  Opérateurs multiples

  yes

• 
  Infrenion Networks le 23 mai 2011 09:21:13Signaler

  Mode

  70

  Nom

  Vision Helpdesk

  Visibilité

  public

  Editeur

  public

  Catégorie

  webmaster

  Site web

  http://www.thevisionworld.com

  Gamme de prix

  30 day free trial on Demand: starts from $19.99/month Unlimited Staff Download: starts from $199.99 one time fee for unlimited Staff

  Facebook

  http://www.facebook.com/pages/VisionHelpdesk/123425454367635?v=app_4949752878

  Twitter

  http://twitter.com/visionhelpdesk