History of Zendesk

Last update 2022-09-19 21:18:06

Creation date 2011-05-16 09:25:27

• 
  Vanina on 2022-09-19 21:18:06Report

  Remote screenshot

  no

  Proactive chat triggers

  yes

  Clickpath Tracker

  no

  Predefined responses

  yes

  Works for customers on mobile devices?

  yes

  IM (Google Talk, Jabber...) integration

  -

  Pricing plans

  • Basic Plan $11.20 per agent/mo (unlimited chats)
  • Advanced Plan $20 per agent/mo (unlimited chats + reports, analytics...)
  • Premium $44 per agent/mo (widget unbranding, IP address block, real-time monitoring...)

  Periodo di prova gratuito

  yes 14 days

• 
  Alexis on 2020-10-23 13:40:11Report

  Compatible SSL

  yes

• 
  Alexis on 2015-09-29 21:03:07Report

  Twitter

  https://www.twitter.com/zendesk

  Facebook

  https://www.facebook.com/zendesk

• 
  Jvideodesk on 2015-09-29 16:54:17Report

  Prezzo

  plans payants: * rgular: 29 dollars/mois (1 agent) * plus: 59dollars/mois (1 agent) * enterprise: 119 dollars/mois (1 agent)

  Chat textuel

  yes

  Co-navigation

  yes

  Multilingue

  yes

  Multi-Site Deployment

  yes

  Statistiche

  yes

  Personnalisation de l'interface

  yes

  Predefined responses

  yes

  API

  yes

  Avis clients

  http://www.iadvize.com/fr/clients/

  Facebook

  http://www.facebook.com/iadvize.france

  Twitter

  http://twitter.com/iadvize

• 
  Pascal KOTTE on 2013-03-24 23:30:15Report

  Multi-language

  yes

• 
  Pascal KOTTE on 2013-03-24 22:15:06Report

  Versione gratuita

  - Trial 30d

  Price Advanced

  1200 USD /y/agent

  Prezzo

  288 USD /y/agent

• 
  Pascal KOTTE on 2013-03-11 01:43:08Report

  Sent emails

  yes

  Web

  yes

  On Premise Version

  no

  networkedhelpdesk.org

  yes

  Intégration autres réseaux sociaux

  yes

  LDAP/AD integration

  yes

  Group User Controls

  - price max

• 
  Pascal KOTTE on 2013-03-11 01:37:10Report

  SaaS

  yes

  Email Support

  - price 2 only

  Phone Support

  - price 3

  Versione gratuita

  no

  Starting price

  20 USD /y/agent max 3

  Prezzo

  288 USD /y/agent to 1200$

  Mobile support

  yes

• 
  Yacine Elhamdaoui on 2012-12-25 22:14:42Report

  Visual customization

  yes

  Cobrowsing

  yes

• 
  Yacine Elhamdaoui on 2012-12-25 22:12:55Report

  Web-based Application

  yes

• 
  Yacine Elhamdaoui on 2012-12-25 21:52:40Report

  Desktop Applications

  yes

• 
  Yacine Elhamdaoui on 2012-12-25 20:37:04Report

  Immagine

  http://socialcompare.com/u/1212/zendesk-logo_86ae5acca4b92cc525a9ce3d414185e3.png http://socialcompare.com/u/1212/zendesk-logo-1k28j4qp.png

• 
  Yacine Elhamdaoui on 2012-12-25 00:44:51Report

  Trial and Prices

  plans payants: * rgular: 29 dollars/mois (1 agent) * plus: 59dollars/mois (1 agent) * enterprise: 119 dollars/mois (1 agent)

  Video

  http://www.zendesk.com/demo

  International support

  yes

  Affiliate / Credit Program

  yes

  API

  yes

  Native mobile application

  yes

  Chat statistics

  yes

  Multi-site

  yes

  Multiple operators

  yes

  Conversation transcripts

  yes

  Visitor details

  yes

  Visitor Monitoring

  yes

  Offline messages

  yes

  Transfer to another operator

  yes

  Custom extensions

  yes

  Video chat

  yes

• 
  Yacine Elhamdaoui on 2012-12-21 14:31:26Report

  Descrizione

  Zendesk fournit un logiciel de service clientèle basé sur le nuage. Zendesk est une façon facile et rapide pour fournir un service clientèle de qualité

  Trial and Prices

  plans payants: * rgular: 29 dollars/mois (1 agent) * plus: 59 dollars/mois (1 agent) * enterprise: 119 dollars/mois (1 agent)

• 
  Sachin Jadhav on 2012-11-28 21:43:17Report

  Email Parsing

  yes

  Multi-Language Staff and Client Portals

  yes

  Two-Way Email Parsing

  yes

  Ticket Billing

  no

  Multiple Company Support

  no

  Multiple Product Support

  no

  WorkFlow

  no

  Automation

  yes

  WYSIWYG

  yes

  Service Level Agreement (SLA)

  yes

  Alerts / Escalation

  -

  SMS Alerts

  yes

  Ticket Views

  yes

  Social Network Integration

  yes

  WHMCS Integration

  yes

  Satellite Feature

  no

  Client Management

  yes

  Custom Fields

  yes

  3rd Party Integration and Hooks

  no

  Custom Reporting

  no

  Ticket Pinning

  no

  Calendario

  yes

• 
  Paul M on 2011-05-16 09:26:21Report

  Sito web

  http://www.zendesk.com

• 
  Paul M on 2011-05-16 09:25:27Report

  Mode

  70

  Nome

  Zendesk

  Viewer

  public

  Editor

  public

  Category

  webmaster