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History of SnapEngage

Last update Oct. 2nd 2018 9:25:43 AM
Creation date Mar. 7th 2011 9:07:23 AM
  • Alexis on Oct. 2nd 2018 9:25:43 AM
    Video
  • Suellen on Jun. 8th 2016 9:20:37 AM
    Pricing plans
    • Business :4 agents - $66/month
    • Enterprise : 8 agents - $160/month
    • Premier : 15 agents - $460/month
  • bravedave on Apr. 2nd 2014 4:29:51 PM
    Pricing plans
    • Business :4 agents - $49/month
    • Enterprise : 8 agents - $129/month
    • Premier : 15 agents - $349/month
  • Vanina on Jan. 31st 2013 11:06:16 PM
    Description

    SnapEngage is a simple and streamlined live chat service. Engage with your visitors and improve your conversion. Live chat with your visitors From your favorite instant messenger or mobile device.

    Keep all your conversations in your existing CRM or Help Desk.

    Pricing plans
    • Business : 4 agents - $49/month
    • Enterprise : 8 agents - $129/month
    • Premier : 15 agents - $349/month
    Free trial period
    yes 15 days
  • Vanina on Jan. 31st 2013 10:44:43 PM
    Description

    SnapEngage est un service de chat en direct, simple d'utilisation. Il permet de dialoguer avec ses visiteurs depuis plusieurs logiciels de messagerie instantané (Google talk, Skype, iChat...) ou depuis un mobile.

    Toutes les conversations peuvent être sauvegardé dans une solution de CRM ou Help Desk existantes .

  • Blake on Sep. 26th 2012 8:10:35 PM
    Trial and Prices
    • Business : 4 agents - $49/month
    • Enterprise : 8 agents - $129/month
    • Premier : 15 agents - $349/month
  • Ryan Graham on Jun. 7th 2012 10:42:13 PM
    Web-based Application
    yes
  • Alexis on Apr. 15th 2012 10:47:40 PM
    Description

    SnapEngage est un service de chat en direct, simple d'utilisation. Il permet de dialoguer avec ses visiteurs depuis plusieurs logiciels de messagerie instantané (Google talk, Skype, iChat...) ou depuis un mobile.

    Toutes les conversations peuvent être sauvegardé dans une solution de CRM ou Help Desk existantes .

  • Megs on Mar. 26th 2012 7:23:06 PM
    Launch date
    2008-10-01
    Desktop Applications
    yes Through Google-talk and Skype IM clients on both Mac and Windows
    Chat statistics
    yes Detailed Chat Statistics available in the SnapEngage Dashboard + Google Analytics Integration
    Multi-site
    yes Unlimited in all plans
    Transfer to another operator
    yes Transfer easily between agents, tiers and groups
    Custom extensions
    yes Many integrations including: SAP Business By Design, SalesForce, Zendesk, Desk.com, Basecamp, Highrise, BatchBook, JIRA, Facebook, RapLeaf, FullContact, and many more...
  • Megs on Mar. 26th 2012 5:39:01 PM
    Facebook
    https://www.facebook.com/SnapEngage
    International support
    yes 26 languages
    Visitor details
    yes User Environment, User IP Address and User Geo Location. Also tracking of visitors navigation across site in real time.
    Visual customization
    yes Have your own Look'n'Feel customized to your website starting with Businesss plan + whitelabel on Enterprise plan
    Chat statistics
    yes Detailed Chat Statistics available in the SnapEngage Dashboard
  • Megs on Mar. 26th 2012 4:32:46 PM
    Trial and Prices
    • Free Plan : 1 agent - 30 conversations per month
    • Basic : 1 agent - $19/month
    • Business : 4 agents - $49/month
    • Enterprise : 8 agents - $129/month
    • Premier : 15 agents - $349/month
    Desktop Applications
    yes through Google-talk and Skype IM clients
    Works for customers on mobile devices?
    yes
  • Vanina on Mar. 24th 2012 12:29:11 AM
    Description

    SnapEngage is a simple and streamlined live chat service. Engage with your visitors and improve your conversion. Live chat with your visitors From your favorite instant messenger or mobile device.

    Keep all your conversations in your existing CRM or Help Desk.

  • Vanina on Mar. 15th 2012 8:31:39 AM
    Trial and Prices
    • Free Plan : 1 agent - 30 conversations per month
    • Basic : 1 agent - $19/month
    • Business : 4 agents - $49/month
    • Enterprise : 8 agents - $129/month
    • Premier : 15 agents - $289/month
  • Alain on Mar. 5th 2012 11:47:49 PM
    Video
    http://www.youtube.com/watch?v=YUt-hYPAPeY&context=C33271c1ADOEgsToPDskKjaoLRywFIDeR0vKBWX1PE
    Description

    SnapEngage is a simple and streamlined live chat service.

  • Vanina on Feb. 5th 2012 12:20:53 AM
    Image
    http://socialcompare.com/u/1202/snapengage-live-chat-support-software-help_f18828b633e2b522f4724cb58939f95e.png http://socialcompare.com/u/1202/snapengage-live-chat-support-software-help-13cp9fui.png
  • Szymon Klimczak on Oct. 19th 2011 6:38:14 PM
    Native mobile application
    no No native app (any Google Talk client or Skype)
  • Szymon Klimczak on Sep. 30th 2011 1:35:55 PM
    Proactive chat triggers
    yes Proactive chat implementation engages with the visitor on behalf of an agent currently online.
  • Szymon Klimczak on Sep. 30th 2011 1:34:28 PM
    Web-based Application
    no
    Desktop Applications
    yes through IM clients
    Works for customers on mobile devices?
    no
    Native mobile application
    no (any Google Talk client or Skype)
  • Micmak on Jul. 24th 2011 11:34:22 PM
    Video chat
    no
  • Vanina on Apr. 17th 2011 8:32:44 PM
    API
    yes
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