Usabilla Live

Collect valuable visual feedback on your website. With Usabilla Live, it’s fun and easy for your website visitors to get in touch and share their feedback with you. In turn, you can easily reach out and learn more about your customers.

See the reference side-by-side comparison Customer feedback software

	Usabilla Live
Website	https://usabilla.com/products#usabilla_live
Like	1 Likes
Video tour	http://youtu.be/DXFZvv7vnWU
Design
Company logo	No Customize to seamlessly fit your own site.
CSS customization	Yes Full Customization
Features
File attachments	Yes Users can choose elements of the screen, automatically screenshot and sent in their feedback.
Custom fields into forms	Yes Fully Customizable
Private communities	Yes Feedback only seen by website's account, or linked accounts. Possible to share feedback.
Twitter support	No
Facebook support	No
Mobile support	Yes Works over all devices
Export files	Yes Export feedback as .csv file (Excel, Google Spreads)
Widgets	Yes Feedback button
Multi-language	Yes Supports any Language. Currently 17 translations. Add more on request. Website English, French and German. Right to left support - (eg. Arabic/Hebrew)
Spam filter	No
Vote fraud detection	Yes
Crowdsourced moderation	No N/A
API	Yes
Restrict access	Yes
Domain aliasing	No
Analytics	Yes User Feedback Dashboard and Aggregation, Campaign Statistics.
CRM integration	Yes desk.com, zendesk
Other integration	Yes JIRA, Webhook, Google Analytics
Automatic responses	Yes Set up notifications to alert account holders when feedback comes in. Use integrations to redirect Support cases.
Pricing
Free version	No 14 Day Free Trial
Trial and Prices	49$/month (Basic) 89$/month (Standard) 199$/month (Large) Enterprise (Unlimited Pageviews, Bonus functionality, Full Customization)
Social Networks
Facebook	https://www.facebook.com/usabilla
Twitter	https://twitter.com/usabilla
Website	https://usabilla.com/products#usabilla_live