Best Email Marketing Services Comparison

Internet > Communications > Email
30
2016-05-27 16:28:08

Comparison of the cloud email services that provide transactional email or bulk email software (marketing software to manage mass email such as newsletters).

These services help you to send these emails without having to configure and manage mail servers, ensuring you to have state of the art configuration to ensure email deliverability. Your application can usually use SMTP protocol using their SMTP Relay, or use a specific API.

Transactional email is an expected email because it has been triggered automatically after a transaction or a specific event. Common examples of transactional email is : account opening and welcome message, order shipment confirmation, shipment tracking and purchase order status, registration via a contact form, account termination, payment confirmation, invoice...

These messages are especially important for ecommerce, shopping sites... (crucial step of the customer relationship : the customer would be really disappointed if he never receives the expected email). The deliverability criteria is really important.

This detailed comparison chart will help you to choose your cloud email solution for bulk email or transactional email. Most of them have a free plan, it will help you to test several email sender before deciding which one is the best for your needs.

Doppler RelayMailjetSendinBlueSarv TESElastic EmailturboSMTPPepipostActiveTrailAmazon SESSendGridMandrillTipimailMailgunSMTP.comSocketLabsPostmarkAuthMailerLeadersendSparkPostSendPulse
Logo
Websitehttp://dopplerrelay.comhttp://www.mailjet.comhttp://www.sendinblue.comhttp://sarv.com/transactional-email/http://elasticemail.com/http://www.serversmtp.comhttp://pepipost.comhttp://www.activetrail.frhttp://aws.amazon.com/ses/http://www.sendgrid.comhttp://mandrill.comhttps://fr.tipimail.com/http://mailgun.comhttp://www.smtp.com/http://www.socketlabs.comhttp://postmarkapp.com/http://www.authmailer.com/http://www.leadersend.com/https://www.sparkpost.com/https://sendpulse.com
Unlimited Free Emails3 Months FREE Unlimited Email. No Limit. Use Invitation code: SOC-COM-3MF10.000 email gratuits par mois !
Startups plan1 Year Free Unlimited Email, No Limits
Price0.14 USD to 0.69 per thousand0.18 USD to $0.50 per thousand0.13 USD to $0.67 per thousand0.075 USD to 0.013 USD per thousand0.09 USD to $0.19 USD per thousand0.51 USD to $0.70 USD per thousand1 USD for every 5000 emails. we don't charge for the mails that have been opened8 EUR à 0.5EUR le CPM en fonction du volume mensuel0.1 USD per thousand, plus traffic charges. $0.12 per GB of attachments sent.0.57 USD to $0.80 USD per thousand10 USD for cheapest MailChimp account + $20 per month minimum charge39 EUR à 279€ / mois selon la grille tarifaire : https://fr.tipimail.com/tarifs0.1 USD to $0.50 per thousand0.3 USD to $2.50 per thousand0.4 USD to $3.16 per thousand0.5 USD to1.50 USD per thousand0.13 USD to $0.83 per thousand0.1 USD to $0.20 per 10000.2 USD to $0.15 per thousand, depending on volume8.85 USD
Free planFree Demo, unlimited emails 7 days6,000 emails per month, max 200 per day9,000 emails per month, max 300 per 24 hoursFree Trial25000 free emails per month6000 emails per month - up to 200 per day25,000 emails per month for life time , no time limit1 mois gratuit pour tester l'intégralité des fonctionnalités62,000 emails per month for EC2 users45 day free trial, 12,000 per month, 400 emails per day2000 trial sends, 25/hour limit10.000 emails gratuits par mois & 1000 envois/jour10,000 free per month30 day money back2,000 emails per month25,000 emails, no time limit30 days money back6,000 emails per month (special offers for startups)100,000 emails per month12 000 e-mails to send for free every month
SMTP supportYesYesYesYesYesYes 24/7 Multilanguage SupportYesYesYesYesYesYesYesYesYesYes Globally redundant SMTP and API infrastructureYesYesYesYes
Personalized DKIM for free (no more "on behalf of")YesYesYesYesYesYesYesYesYes Upgrade to a Silver plan or higher to get personalized DKIMYesYesYesYesYesYesYesNo
Clicks Details (per Link, etc.)YesYesYesYesYesYesYesYes Via real-time Event API webhookYesYes Reporting available both through Control Panel and APIYes Via HEMS PackageYes Real-time via webhook APIYesYes Through webhooks real-time event reporting.Yes
Conditional Personalization (if/else)- Yes but, not through web newsletter editor, only by using the APIYesYes By Using API ref: https://sarv.com/docs/YesYesYesYesYesYes Via HEMS PackageYesYesYes
WYSIWYG Newsletter Editor-Yes Available for free, with any plan (Free plan included)Yes Available for free with all the plansYes Only in Marketing PlatformYesYesYesNoYes +$0,25 per thousand, in addition to monthly packageYesNoYes Via HEMS PackageYesNoYes- only with "Elite for Marketers" planYes
Dedicated IP availableYesYes With our Silver, Gold, Platinum and Diamond Plans, you can ask for a Dedicated IP address.Yes Gold or Higher PlanYesYes Gold or higher planYes Dedicated IPs for high volume sendersYesNoYesYes $29 per monthYesYes $59 per monthYesYesNo Shared IPs. They believe shared IPs are preferable to dedicated.YesYesYesYes
Cancellation policyCancel at any timeCancel any time, no contractCancel at any time, no contractAny Time & Pay as you Go Plan AvailableCancel at any time, no contract.Cancel any time, no obligationsCancel any time, no contract, month-to-monthAnnulation à tout moment, sans engagementPay for what you send; no required contract or commitments.Cancel at any time, no contractCancel at any time, no contractSans engagement, annulable à tout momentCancel any time, no contractCancel any time, no contractCancel any time, no contract, month-to-monthCancellation must be issued via the Service. Any cancellation issued must be done three (3) days prior to the end of the contract term.Cancel any time, no contractCancel any time, no contract, month-to-monthAnytime by request. No questions asked
REST APIYesYesYesYesYesYesYesYes Yes, for our Bronze plan and higher (and Free plan too)YesYesYesYesYesYesYesYesYes
Event APIYes For every plan, you can get every event (open, click, bounce...) in real timeYesYesYesYesYesNoYes Yes, for our Silver plan and higher (and Free plan too)YesYesYesYesYes Notification APIYesYesYes Via Webhooks
Send email through APIYesYes Only by one HTTP call http://dev.mailjet.com/guides/send-api-guide/YesYesYesYesYesYesYesYesYesYesYes Includes advanced merging and customization capabilities as well as ability to merge to templates created in the SocketLabs Control Panel.YesYesYesYes
Incoming Email SupportYes Using the Parse API you can get the content of an incomming email POSTed by HTTP on a server : dev.mailjet.com/guides/parse-api-guide/NoYesNoYesYesNoYes Parse inbound email, including attachments and content. See docs.sendgrid.com for webhook examples. Supported by Griddler: https://github.com/thoughtbot/griddlerYes Parses inbound, can be handled by griddler: https://github.com/thoughtbot/griddlerYes Parse emails, including attachements and quoted text. Easily forward using different expression matches, including regex, and POST to HTTP. Supported by Griddler: https://github.com/thoughtbot/griddlerNoYes Parses inbound mail streams into JSON messages and posts that data to a predefined endpoint. http://www.socketlabs.com/api-reference/inbound-api/Yes Handles inbound, can be parsed by griddler: https://github.com/thoughtbot/griddlerYes Only Backup MXNoYesNo
Support
24/7 SupportYes Phone, Live Chat, Email SupportYes Across 3 Global Time Zones - Online ticket generationYes Online form submissionYes Phone, Live Chat and Email SupportYesYes Live Chat, Tickets, Phone, SkypeYes Live Chat SupportYes Support téléphone, live chat, twitter, facebook et en françaisYes Basic: Included, Developer: $49/month, Business & Enterprise prorated.Yes Online ticket generation.Yes Support mail - téléphoneYes Online form submission.Yes 24/7/365 Via Phone, Email or chatYes Online ticketing systemYes Support by email around the clock. Live chat.Yes 24/7 Email Support. Online form submission. No Phone Support.- Online form submissionYes- Online + phone, time depending
Dedicated Support TeamYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYesYes
Phone SupportYesNoYesYesYesYes 24/7-Yes- Available with paid support planYes During regular business hours for all plan levels, including "Free." Critical and Escalation Support available 24/7No- For First-class plansYes 24/7 for all clientsYes During regular business hours for all plan levelsNoNoYesYesYes
Multi-user LoginYesYesYesYesYesYesYesYesNoYesYesNoYesYes
LanguagesSpanish, EnglishEnglish, French, German, SpanishEnglish, French, Spanish, Portuguese, Italian, GermanEnglish, Hindi, PunjabiEnglishEnglish, Espanol, Français, Italiano, Portugues, German, Russian, Arabic, UkrainianEnglishFrancais, Anglais, Espagnol, AllemandEnglish, French, German, Japanese, SpanishEnglishEnglishFrançais, EnglishEnglish, French, RussianEnglish, Spanish, French, Russian, Arabic, IndianEnglishEnglishEnglishEnglishEnglishEnglish
Prioritize emailsYesYes Email Priority Management is handled on Mailjet with X-Mailjet email headers : http://www.mailjet.com/docs/email-priority-managementYesYesYesYesYes Add preferred time of delivery which can prioritize or schedule for later.Yes via multiple serversYesYes
PluginsYes Prestashop, Wordpress, Dotclear, SPIP, Joomla, DrupalYes PrestaShop, WordPress, Magento, Drupal, Zapier, SalesforceYes Client Library available on GithubYes WordPress, DrupalYes Prestashop, Magento, Shopify, SalesforceYes Most major languages, frameworks, and platformsYes Prestashop, Magento, WordPress, Drupal,Yes Most major languages and frameworksYesYes samples available in github repoYes http://developer.postmarkapp.com/developer-libs.htmlYes Bitrix, Zapier, MailigenYes Node, PHP, Python & More, see http://developer.sparkpost.comYes Wordpress
Sample CustomersTAG Hauer, MIT, Fotolia, TheFancy, Jolicloud, Readability, Sketchfab, Prestashop, Amnesty International...BMW, Fleury Michon, SodeboIBM, HP, Adobe, Idea, HCL, Reliance, IndiaMartHilton, AVIS, Lufthansa, VISA, WIX, Continental Airlines, Crocs...Spotify, Foursquare, Pandora, Hootsuite, Uber, Kickstarter, Air BnB, GitHubGithub, Heroku, Uservoice, Stripe, 37 Signals, Parse, Adroll, PagerdutyIntuit, IBM, ADP, Crutchfield, Warner Bros, Red Cross, Virgin, Panera Bread, Penn State UniversityIKEA, Minecraft, Livestream, Unicef, Litmus, Salesforce-DeskPinterest, Zillow, Financial Times of London, Career BuilderLOT, Aeroflot, RadissonBlue, Swatch
Like 2 45 20 1 5 3 13 5 3 41 7 1 14 13 10 5 2 1 2 1
Stores Outgoing Emails for Later ViewingYesNoYes May be an additional charge.Yes Stores for 45 Days
Websitehttp://dopplerrelay.comhttp://www.mailjet.comhttp://www.sendinblue.comhttp://sarv.com/transactional-email/http://elasticemail.com/http://www.serversmtp.comhttp://pepipost.comhttp://www.activetrail.frhttp://aws.amazon.com/ses/http://www.sendgrid.comhttp://mandrill.comhttps://fr.tipimail.com/http://mailgun.comhttp://www.smtp.com/http://www.socketlabs.comhttp://postmarkapp.com/http://www.authmailer.com/http://www.leadersend.com/https://www.sparkpost.com/https://sendpulse.com
https://www.formget.com/mailget-app/
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  • 2011-01-26 12:25:26
    2016-05-27 16:28:08
  • Email
    English
  • Compare side-by-side Best Transactional Email Service Providers with a review of each transactional emailing software enabling mass email, newsletters... Bulk email software comparison.
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  • Creative Commons License CC-BY-SA 3.0 / GNU FDL
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Comments

  • voted for Doppler Relay (Like)
    Love it!
    Posted 2016-05-27 16:33:20 by Nacho
  • voted for Doppler Relay (Like)
    Great support!
    Posted 2016-05-27 16:29:29 by Fede Cosentino
  • suggested to set Name to Best Email Marketing Services Comparison
    Posted 2016-05-27 08:40:30 by Ankita
  • voted for Pepipost (Like)
    Posted 2016-05-27 07:42:24 by Mark
  • suggested on Pepipost to set Custom-Pricing For Big Senders to yes
    Posted 2016-05-27 07:26:44 by Mark
  • suggested on Pepipost to set Custom-Pricing For Big Senders to yes
    Posted 2016-05-27 07:26:28 by Mark
  • voted for this Comparison (Like)
    j'aime beaucoup
    Français Posted 2016-05-25 18:51:48 by djonny almeida
  • voted for Sarv TES (Like)
    Best One
    Posted 2016-05-18 16:08:54 by RCSarv
  • voted for SendPulse (Like)
    Posted 2016-05-18 08:48:32 by sendpulse
  • voted for Postmark (Like)
    The fact that they store outgoing emails is huge.
    Posted 2016-04-25 02:29:15 by speedplane
  • Important changements pour Mandrill ; Update (3/16/16): Mandrill is now an add-on for paid monthly MailChimp accounts, and is no longer available as a standalone service. Existing Mandrill users have until April 27, 2016 to merge their Mandrill account with a MailChimp account. See this article for additional details, including pricing information and instructions for merging your accounts. Update (3/4/16): SparkPost has offered to take on any departing Mandrill users and to honor Mandrill’s pricing for those users. Update (2/25/16): We’ve published an FAQ article in Mandrill’s Knowledge Base that provides more information about the transition. We’ll continue updating that article as new questions arise.
    Français Posted 2016-04-23 10:22:26 by jaseurboreal
  • voted for SendGrid (Like)
    Worked great for me
    Posted 2016-04-14 19:44:21 by Gary Bisaga
  • voted for Mailgun (Like)
    Posted 2016-04-01 11:17:23 by Prn Prn
  • commented on SparkPost
    AVOID SPARKPOST SparkPost is a new Scammer in the place of Email Marketing. They canceled our account only 48 hours after payment claiming that our complaint rate was too high. Out of 27.000 emails sent, we had 150 bounces = 0.5% which is a very low bounce rate in any given industry. (we have made a screenshot showing these data). The way they communicate with us is like a Police Investigation, or even worst since they assume clearly that you are guilty! On Top of this, You can see on the Home Page of their website that they use very poor Marketing Pratices : Welcome Mandrill Customers! Here’s your migration guide. They want to take over the customers of Mandrill, their main competitor, with agressive Marketing. Don't be fooled by their low prices, there is NO service behind, and they use scammer practices
    Posted 2016-03-25 21:29:58 by Paul
  • voted for ActiveTrail (Like)
    Pour moi le top, ça fait 3 ans que j'utilise cette solution. C'est complet et ils rajoutent tout le temps des nouvelles fonctionnalités sans augmenter le prix donc tout benef. Je recommande.
    Français Posted 2016-03-13 10:00:33 by marcovan
  • voted for ActiveTrail (Like)
    This is a great email marketing tool providing marketing automation, landing pages, surveys, sms. This is an all-in-one platform, very easy to use, as an online marketer.
    Posted 2016-03-11 10:16:47 by actca
  • voted for this Comparison (Like)
    Moi j'aime vraiment parce que c'est moins cher et facile a avoir c'est tout.
    Français Posted 2016-03-09 15:15:25 by Camilla002
  • voted for this Comparison (Like)
    Posted 2016-03-07 14:00:57 by Avner
  • voted for ActiveTrail (Like)
    Posted 2016-03-07 10:59:23 by Avner
  • voted for Mailjet (Like)
    Posted 2016-03-05 14:10:30 by jaseurboreal
  • voted for SendinBlue (Like)
    Efficace, équipe très réactive, courriels personnalisables selon champs issus des listes importées ou calculés, ...
    Français Posted 2016-03-05 14:10:25 by jaseurboreal
  • voted for this Comparison (Like)
    Posted 2016-03-03 16:33:01 by Joe
  • voted for SendGrid (Like)
    Posted 2016-03-03 16:32:46 by Joe
  • voted for Tipimail (Like)
    Posted 2016-03-03 16:06:11 by RomainC
  • voted for SendGrid (Like)
    Posted 2016-03-03 15:44:50 by Kurt Diver
  • voted for SendGrid (Like)
    Posted 2016-03-03 08:21:51 by Andreea Creţu
  • voted for SendGrid (Like)
    voted for @Sendgrid !
    Posted 2016-03-03 08:15:57 by Adi Ovidiu
  • voted for SendGrid (Like)
    Posted 2016-02-28 19:44:12 by Lars Eriksson
  • voted for Pepipost (Like)
    Pepipost - Free SMTP alternative to Mandrill http://www.pepipost.com/ - Free plan and send up to 25,000 emails each month. Free forever. - No credit card required. - DKIM is not required (Domain Verification: (a.) Meta Tag Validation, (b.) File Creation - System can verify the domain based on the presence of a file in the root directory of the domain.). - Pay only for emails that are not opened by your customers. * 3 Months Free Unlimited Transactional Emails + 25k emails per month free forever. * Use the below code while signup with Pepipost. Code: SOC-COM-3MF Great! This is probably the best FREE alternative for Mandrill.
    Posted 2016-02-27 12:15:17 by karan
  • voted for SocketLabs (Like)
    Posted 2016-02-26 23:03:12 by John Alessi
  • commented on Mandrill
    No more free plan since April 2016. :(
    Posted 2016-02-25 11:58:30 by Charles
  • voted for Mailjet (Like)
    The best Support team!
    Posted 2016-02-09 14:56:32 by Ceco Micev
  • commented on Mailgun
    Actually, screw my previous comment. I take it back. They require business verification, and you have to jump through all these hoops for them to allow you to use their service, then beg them "oh pretty please" let me use your service oh wise Rackspace gods. Sod that, no time for that.
    Posted 2016-02-06 13:40:45 by Maffoo
  • commented on Mailjet
    Update: managed to get second email confirmation working after being in touch with them via twitter, and decided to go with them due to mailgun's annoying company verification stuff which put me off.
    Posted 2016-02-06 13:38:09 by Maffoo
  • voted for SendinBlue (Like)
    SendinBlue is cost effective and easy to use for email marketing
    Posted 2016-02-03 12:44:03 by Vipin Madesiya
  • voted for SendinBlue (Like)
    gr8 platform for all type of marketing solutions
    Français Posted 2016-02-03 10:30:57 by abhishek
  • voted for SendinBlue (Like)
    Great features, easy to use and a really reactive support. Can't expect better :)
    Français Posted 2016-02-02 21:14:31 by baptiste
  • voted for SendinBlue (Like)
    It's really easy to use!
    Français Posted 2016-02-02 15:55:15 by thu
  • voted for SendinBlue (Like)
    user-friendly et offre personnalisée
    Français Posted 2016-02-02 15:46:30 by Fatoumata.O.Sy
  • voted for SendinBlue (Like)
    SendinBlue is awesome...
    Français Posted 2016-02-02 12:52:55 by Rahul Upadhyay
  • voted for SendinBlue (Like)
    Sendinblue made email marketing easier with a lot of features and functions.
    Français Posted 2016-02-02 11:41:39 by Dharmendra Yadav
  • voted for SendinBlue (Like)
    Reliable solution for SMEs for Marketing
    Français Posted 2016-02-02 11:33:56 by Prasant Kumar Suman
  • voted for Mailgun (Like)
    Posted 2016-02-01 12:30:05 by Maffoo
  • commented on Mailgun
    This is definitely my favourite of the lot. Very good service, as to be expected from Rackspace. But also pretty cheap, which isn't so much to be expected from them!
    Posted 2016-02-01 12:29:54 by Maffoo
  • commented on Mailjet
    I tried to add a second email to my account and it went straight into spam. Then the confirmation link inside didn't work (404). Then whitelisting my local domain didn't work, so now I'm stuck. Therefore, I have no interest in going any further as I can't be bothered waiting around for them to fix things.
    Posted 2016-02-01 10:50:54 by Maffoo
  • voted for Pepipost (Like)
    It's awesome transactional email service
    Posted 2016-01-22 15:52:27 by Pradeep
  • voted for Pepipost (Like)
    Posted 2016-01-20 11:24:43 by marlin
  • voted for Pepipost (Like)
    Superb! Customer Support. Even if i m a free client these guys gave me dedicated support and helped integrating pepipost in my crm. Heads up to Pepipost customer suport
    Posted 2016-01-20 11:11:33 by Nick Jerde
  • voted for SendinBlue (Like)
    The product is simply awesome, its worth the money!
    Posted 2016-01-12 06:17:45 by Ekta
  • voted for SparkPost (Like)
    Posted 2016-01-08 18:30:50 by Tonya Gordon
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