Best Email Marketing Services Comparison

Internet > Communications > Email
35
2017-05-17 11:02:11

Comparison of the cloud email services that provide transactional email or bulk email software (marketing software to manage mass email such as newsletters).

These services help you to send these emails without having to configure and manage mail servers, ensuring you to have state of the art configuration to ensure email deliverability. Your application can usually use SMTP protocol using their SMTP Relay, or use a specific API.

Transactional email is an expected email because it has been triggered automatically after a transaction or a specific event. Common examples of transactional email is : account opening and welcome message, order shipment confirmation, shipment tracking and purchase order status, registration via a contact form, account termination, payment confirmation, invoice...

These messages are especially important for ecommerce, shopping sites... (crucial step of the customer relationship : the customer would be really disappointed if he never receives the expected email). The deliverability criteria is really important.

This detailed comparison chart will help you to choose your cloud email solution for bulk email or transactional email. Most of them have a free plan, it will help you to test several email sender before deciding which one is the best for your needs.

MailjetSendinBlueActiveTrailPepipostSendPulseElastic EmailSarv TESDoppler RelaySendGridturboSMTPMailgunAmazon SESMandrillTipimailSMTP.comSocketLabsPostmarkAuthMailerLeadersendSparkPost
Like 48 23 7 13 8 8 2 6 41 3 15 3 7 1 13 11 5 2 1 2
Logo
Websitehttp://www.mailjet.comhttp://www.sendinblue.comhttp://www.activetrail.frhttp://pepipost.comhttps://sendpulse.comhttp://elasticemail.com/http://sarv.com/transactional-email/http://dopplerrelay.comhttp://www.sendgrid.comhttp://www.serversmtp.comhttp://mailgun.comhttp://aws.amazon.com/ses/http://mandrill.comhttps://fr.tipimail.com/http://www.smtp.com/http://www.socketlabs.comhttp://postmarkapp.com/http://www.authmailer.com/http://www.leadersend.com/https://www.sparkpost.com/
Pricing
Unlimited Free EmailsUse Invitation Code "SOC-COM-3MF" and get 3 months free unlimited emails.All accounts come with the unlimited number of messages to send10.000 email gratuits par mois !
Price0.18 USD to $0.50 per thousand0.13 USD to $0.67 per thousand8 EUR à 0.5EUR le CPM en fonction du volume mensuel1 USD for every 5000 emails. we don't charge for the opened emails.8.85 USD0.09 USD per thousand0.075 USD to 0.013 USD per thousand0.14 USD to 0.69 per thousand0.57 USD to $0.80 USD per thousand0.51 USD to $0.70 USD per thousand0.1 USD to $0.50 per thousand0.1 USD per thousand, plus traffic charges. $0.12 per GB of attachments sent.10 USD for cheapest MailChimp account + $20 per month minimum charge39 EUR à 279€ / mois selon la grille tarifaire : https://fr.tipimail.com/tarifs0.3 USD to $2.50 per thousand0.4 USD to $3.16 per thousand0.5 USD to1.50 USD per thousand0.13 USD to $0.83 per thousand0.1 USD to $0.20 per 10000.2 USD to $0.15 per thousand, depending on volume
Free plan6,000 emails per month, max 200 per day9,000 emails per month, max 300 per 24 hours1 mois gratuit pour tester l'intégralité des fonctionnalités25,000 emails per month for life time , No limit15 000 e-mails to send for free every month150000 free emails per monthFree TrialFree Demo, unlimited emails 7 days45 day free trial, 12,000 per month, 400 emails per day6000 emails per month - up to 200 per day10,000 free per month62,000 emails per month for EC2 usersN/A (Since re-integration with Mailchimp)10.000 emails gratuits par mois & 1000 envois/jour30 day money back2,000 emails per month25,000 emails, no time limit30 days money back6,000 emails per month (special offers for startups)100,000 emails per month
Startups planYesYes, 1 Year Free Unlimited Email, No LimitsYes - https://sendpulse.com/startup/YesFree - 2,000 emails per month
Cancellation policyCancel any time, no contractCancel at any time, no contractAnnulation à tout moment, sans engagementCancel any time, no contract, month-to-monthAnytime by request. No questions askedCancel at any time, no contract.Any Time & Pay as you Go Plan AvailableCancel at any timeCancel at any time, no contractCancel any time, no obligationsCancel any time, no contractPay for what you send; no required contract or commitments.Cancel at any time, no contractSans engagement, annulable à tout momentCancel any time, no contractCancel any time, no contract, month-to-monthCancellation must be issued via the Service. Any cancellation issued must be done three (3) days prior to the end of the contract term.Cancel any time, no contractCancel any time, no contract, month-to-month
Features
SMTP supportYesYesYesYesYesYesYesYesYesYes 24/7 Multilanguage SupportYesYesYesYesYesYesYes Globally redundant SMTP and API infrastructureYesYesYes
Personalized DKIM for free (no more "on behalf of")YesYesYesYesYesYesYesYes Upgrade to a Silver plan or higher to get personalized DKIMYesYesYesYesYesYes https://www.socketlabs.com/domainkey-dkim-generation-wizard/YesYesYes
Clicks Details (per Link, etc.)YesYesYesYesYesYesYesYesYes Via real-time Event API webhookYes Reporting available both through Control Panel and APIYesYes Via HEMS PackageYes Real-time via webhook APIYesYes Through webhooks real-time event reporting.
Conditional Personalization (if/else)- Yes but, not through web newsletter editor, only by using the APIYesYesYesYesYesYes By Using API ref: https://sarv.com/docs/YesYesYes Via HEMS PackageYesYes
WYSIWYG Newsletter EditorYes Available for free, with any plan (Free plan included)Yes Available for free with all the plansYesYesYesYesYes Only in Marketing Platform-Yes +$0,25 per thousand, in addition to monthly packageNoNoYesYes Via HEMS PackageYesNoYes- only with "Elite for Marketers" plan
Dedicated IP availableYes With our Silver, Gold, Platinum and Diamond Plans, you can ask for a Dedicated IP address.Yes Gold or Higher PlanYesYesYesYesYes $20 per monthYesYesYes Gold or higher planYes $59 per monthNoYes $29 per monthYesYesYesNo Shared IPs. They believe shared IPs are preferable to dedicated.YesYesYes
REST APIYesYesYesYesYesYesYesYes Yes, for our Bronze plan and higher (and Free plan too)YesYesYesYesYesYesYesYesYes
Event APIYes For every plan, you can get every event (open, click, bounce...) in real timeYesYesYesYesYesYes Yes, for our Silver plan and higher (and Free plan too)YesNoYesYesYesYes Notification APIYesYesYes Via Webhooks
Send email through APIYes Only by one HTTP call http://dev.mailjet.com/guides/send-api-guide/YesYesYesYesYesYesYesYesYesYesYesYesYes Includes advanced merging and customization capabilities as well as ability to merge to templates created in the SocketLabs Control Panel.YesYesYes
Incoming Email SupportYes Using the Parse API you can get the content of an incomming email POSTed by HTTP on a server : dev.mailjet.com/guides/parse-api-guide/YesYesNoYesNoYes Parse inbound email, including attachments and content. See docs.sendgrid.com for webhook examples. Supported by Griddler: https://github.com/thoughtbot/griddlerNoYes Parse emails, including attachements and quoted text. Easily forward using different expression matches, including regex, and POST to HTTP. Supported by Griddler: https://github.com/thoughtbot/griddlerNoYes Parses inbound, can be handled by griddler: https://github.com/thoughtbot/griddlerNoYes Parses inbound mail streams into JSON messages and posts that data to a predefined endpoint. http://www.socketlabs.com/api-reference/inbound-api/Yes Handles inbound, can be parsed by griddler: https://github.com/thoughtbot/griddlerYes Only Backup MXNoYes
Stores Outgoing Emails for Later ViewingYesYesYesNoYes May be an additional charge.Yes Stores for 45 Days
Explicit/sexual content policy ?No not allowedNo not allowed
Needs time to approve account before sending ?Account is ready for use immediatelyYes. 12 to 24 hoursYes. 12 to 24 hours
Asks to create SPF and DKIM recordsYes Possible but not mandatoryYes DKIM/SPF can be used, but not mandatoryYesYes
LanguagesEnglish, French, German, SpanishEnglish, French, Spanish, Portuguese, Italian, GermanFrancais, Anglais, Espagnol, AllemandEnglishEnglish, Portuguese, RussianEnglishEnglish, Hindi, PunjabiSpanish, EnglishEnglishEnglish, Espanol, Français, Italiano, Portugues, German, Russian, Arabic, UkrainianEnglish, French, RussianEnglish, French, German, Japanese, SpanishEnglishFrançais, EnglishEnglish, Spanish, French, Russian, Arabic, IndianEnglishEnglishEnglishEnglishEnglish
Multi-user LoginYesYesYesYesYesYesYesYesYesNoYesYesNoYes
Prioritize emailsYes Email Priority Management is handled on Mailjet with X-Mailjet email headers : http://www.mailjet.com/docs/email-priority-managementYesYesYesYesYesYesYesYes Add preferred time of delivery which can prioritize or schedule for later.Yes Use the important option (API) or X-MC-Important (SMTP) to flag important messages and give them priority over other messages you're currently sending. https://mandrill.zendesk.com/hc/en-us/articles/205582647Yes via multiple serversYes
PluginsYes Prestashop, Wordpress, Dotclear, SPIP, Joomla, DrupalYes PrestaShop, WordPress, Magento, Drupal, Zapier, SalesforceYes Prestashop, Magento, Shopify, SalesforceYes WordPress, Drupal,Zapier, WooCommerceYes Wordpress, Magento, AmoCRM, Bitrix24, WooCommerce, TypeForm, Zapier, CreateFormYes Client Library available on GithubYes Most major languages and frameworksYes Most major languages, frameworks, and platformsYes Prestashop, Magento, WordPress, Drupal,YesYes samples available in github repoYes http://developer.postmarkapp.com/developer-libs.htmlYes Bitrix, Zapier, MailigenYes Node, PHP, Python & More, see http://developer.sparkpost.com
Support
24/7 SupportYes Across 3 Global Time Zones - Online ticket generationYes Online form submissionYes Support téléphone, live chat, twitter, facebook et en françaisYes Live Chat SupportYes Online + phone, 24x7 all the timeYesYes Phone, Live Chat and Email SupportYes Phone, Live Chat, Email SupportYes Online ticket generation.Yes Live Chat, Tickets, Phone, SkypeYes Online form submission.Yes Basic: Included, Developer: $49/month, Business & Enterprise prorated.Yes Support mail - téléphoneYes 24/7/365 Via Phone, Email or chatYes Online ticketing systemYes Support by email around the clock. Live chat.Yes 24/7 Email Support. Online form submission. No Phone Support.- Online form submissionYes
Dedicated Support TeamYesYesYesYesYes Dedicated for VIP accountsYesYesYesYesYesYesYesYesYesYesYesYesYesYesYes
Phone Support- Available for VIP clientsYesYes-Yes 24x7 for all accountsYesYesYesYes During regular business hours for all plan levels, including "Free." Critical and Escalation Support available 24/7Yes 24/7- For First-class plans- Available with paid support planNoYes 24/7 for all clientsYes During regular business hours for all plan levelsNoNoYesYes
Sample CustomersTAG Hauer, MIT, Fotolia, TheFancy, Jolicloud, Readability, Sketchfab, Prestashop, Amnesty International...BMW, Fleury Michon, Sodebo, Cora, Leroy Merlin, etc.Hilton, AVIS, Lufthansa, VISA, WIX, Continental Airlines, Crocs...Newzmate, Comparabien, ArcamaxLOT, Aeroflot, RadissonBlue, SwatchIBM, HP, Adobe, Idea, HCL, Reliance, IndiaMartSpotify, Foursquare, Pandora, Hootsuite, Uber, Kickstarter, Air BnB, GitHubGithub, Heroku, Uservoice, Stripe, 37 Signals, Parse, Adroll, PagerdutyIntuit, IBM, ADP, Crutchfield, Warner Bros, Red Cross, Virgin, Panera Bread, Penn State UniversityIKEA, Minecraft, Livestream, Unicef, Litmus, Salesforce-DeskPinterest, Zillow, Financial Times of London, Career Builder
Websitehttp://www.mailjet.comhttp://www.sendinblue.comhttp://www.activetrail.frhttp://pepipost.comhttps://sendpulse.comhttp://elasticemail.com/http://sarv.com/transactional-email/http://dopplerrelay.comhttp://www.sendgrid.comhttp://www.serversmtp.comhttp://mailgun.comhttp://aws.amazon.com/ses/http://mandrill.comhttps://fr.tipimail.com/http://www.smtp.com/http://www.socketlabs.comhttp://postmarkapp.com/http://www.authmailer.com/http://www.leadersend.com/https://www.sparkpost.com/
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  • 2011-01-26 12:25:26
    2017-05-17 11:02:11
  • Email
    English
  • Compare side-by-side Best Transactional Email Service Providers with a review of each transactional emailing software enabling mass email, newsletters... Bulk email software comparison.
  • Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL
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Comments

  • voted for Mailjet (Like)
    Posted 2017-05-19 17:40:21 by Michiel Missotten
  • Could you perhaps add InboxRoad SMTP Relay? Thanks in advance
    Posted 2017-04-21 14:31:45 by InboxRoad
  • voted for SendinBlue (Like)
    Posted 2017-03-31 11:13:10 by maxime
  • Posted 2017-03-31 11:04:07 by maxime
  • voted for SendinBlue (Voter)
    Posted 2017-03-31 11:03:59 by maxime
  • suggested to set Editor to public
    Posted 2017-03-28 08:37:33 by aman
  • commented on SendPulse
    I am a very detail orientated person and the detailed statistics review is great on Sendpulse. I had started with a free trial but now I am a monthly user and love it. The prices are adjustable depending on the time of email/subscriptioners that you have. If you have less than 2,500 then you can use up to 15,000 emails, which is a great option. Being a business owner based out of Milan, Italy, I like that this service is international and is fast and reliable. I highly suggest Sendpulse to anyone who is looking to spend a reasonable amount on a service with extraordinary benefits.
    Posted 2017-02-14 21:09:24 by Assunta
  • voted for Elastic Email (Like)
    Posted 2017-02-13 21:32:15 by Beverly Findlater
  • voted for Elastic Email (Like)
    Posted 2017-02-13 17:21:24 by Michael Bridgeman
  • voted for Elastic Email (Like)
    Intuitive, simple, still expanding.
    Posted 2017-02-13 17:21:14 by Piotr Nowak
  • SendPulse is a great new email provider for your businesses. They have great pricing levels and tiers depending on what you are looking for for your business.
    Posted 2017-01-12 22:21:36 by Sarah Bailey EF
  • voted for SendPulse (Like)
    It is well organized and reliable in every way. When you put subscribers to your mailing lists, evaluate the results of email campaigns and send newsletters it is more than enough to see that this is the right service for You. I suggest you give it a try, the payment is the last thing that will be on your mind when you have free trial version.
    Posted 2017-01-04 18:55:37 by Nicolas Clarkson
  • voted for SendPulse (Like)
    Thanks to an integrated platform, it is usable on all the mobile devices, will not be a problem to implement the service in the actual project. The rates are set up, depending on the intensity of mailing or the amount of letters per month. For example, up to 15k letters per month are for free.
    Posted 2016-12-27 20:13:58 by Darya Karas
  • voted for SendPulse (Like)
    Convenient service for creating mailing, good delivery of letters. Easy to navigate in the personal account and work with templates. Everything is simple and clear. Help is always timely.
    Posted 2016-12-27 14:55:45 by Kirill_Vel
  • I vote for SendPulse Convenient service for creating mailing, good delivery of letters. Easy to navigate in the personal account and work with templates. Very comfortable usability. Help is always timely.
    Posted 2016-12-27 14:53:47 by Kirill_Vel
  • voted for SendPulse (Like)
    Every email marketing solution I've tested and worked with so far has its own unique benefits, but this one takes the cake. If you are a small business looking to get started with email marketing with the least amount of fuss, this service should be part of your toolbox. It's also exceptionally affordable when you consider how much you get with your plan. Delivery rate is very high, they have great and quick tech support and their open rate is much better then at competitors. So if you're out there looking for a great email marketing solution, this service is what you're looking for.
    Posted 2016-12-26 16:31:13 by Marjan Bažalac
  • voted for SendPulse (Like)
    Great service and Highly recommended
    Posted 2016-12-25 06:07:26 by Harun
  • This is a great product for people who are knowledge the essentials of email marketing, and deficient to learn how to get started in it. Perhaps not the best product for people who are very concerned with the look and design of their emails. SendPulse has provided an easy and economical way of keeping in touch with my clients. Overall I have been using it as a way to send a monthly bulletin.
    Posted 2016-12-23 08:04:26 by Amain Anas
  • voted for SendPulse (Like)
    Posted 2016-12-20 14:14:41 by Gaponenko Olya
  • I do like sendpulse mailing service. Very convenient to use, save plenty of my time, increase affectiveness of work. Great mailing list management. Fast and reliable. Convenient mob application. Recommend to try, they have a free trial.
    Posted 2016-12-19 13:37:20 by foxi15
  • I enjoy Sendpulse. Everything organized and the site is user-friendly. It is a great email management tool as well as an email marketing one. Would gladly recommend to others.
    Posted 2016-12-18 20:30:42 by Tasha
  • Avoid at any cost. Terrible attitude & support! Please see below the response of the company while I was trying to open a new account: " Our provisioning process is done in order to protect our system as well as inboxes around the world from potential spam email. We perform many checks to determine the validity of our new customers and unfortunately some of those checks have triggered scores that are historically indicative of high risk. Our Provisioning Team will not be able to provision your account for this reason. In regards to billing, as your account has not been activated, no payment has been processed against your credit card. We thank you for your consideration and we wish you the best in your future endeavors. " When I've contacted the company and explained that I'm a real person, with proven professional background and even supplied LinkedIn link, the response remained the same. VERY VERY DISAPPOINTING, especially because there is no reason for such an attitude - pure discrimination, shame.
    Posted 2016-11-20 14:25:56 by eugdik
  • Posted 2016-11-13 03:26:26 by joyce84
  • voted for Mailgun (Like)
    Posted 2016-11-05 15:54:30 by Ovidiu Cristian Balan
  • voted for SocketLabs (Like)
    Posted 2016-10-21 18:01:52 by Johnp
  • voted for SendPulse (Like)
    Convenient and reliable email service.
    Posted 2016-10-09 18:25:26 by Affiliate
  • voted for SendinBlue (Like)
    Great tool !
    Posted 2016-10-05 18:57:35 by Maud Bisserier
  • voted for this Comparison (Like)
    Tres performent
    Français Posted 2016-09-13 21:37:47 by henry45
  • voted for ActiveTrail (Like)
    Posted 2016-08-09 13:56:16 by ron
  • voted for ActiveTrail (Like)
    Posted 2016-08-09 10:44:43 by gsdjf
  • voted for Sarv TES (Like)
    Awesome and most user friendly panel
    Posted 2016-07-25 12:44:49 by Mohit Sihag
  • voted for SendinBlue (Like)
    Posted 2016-07-06 14:03:49 by Tchoup
  • voted for Mailjet (Like)
    Posted 2016-07-06 14:03:46 by Tchoup
  • voted for Mailjet (Like)
    Posted 2016-06-29 11:29:25 by pikachu
  • suggested on Pepipost to set Free plan to 25,000 emails per month for life time , no time limit OR 3 Months FREE Unlimited Email. with code: SOC-COM-3MF
    Posted 2016-06-15 05:36:15 by Mike Schroll
  • voted for Doppler Relay (Like)
    Posted 2016-06-14 16:29:57 by Carolina Di Pietro
  • voted for Doppler Relay (Like)
    the best
    es Posted 2016-06-14 16:29:09 by Sol Romeo
  • voted for Doppler Relay (Like)
    Great customer service and onboarding
    es Posted 2016-06-14 16:25:13 by florezfer
  • voted for Doppler Relay (Like)
    Awesome!
    es Posted 2016-06-14 16:22:39 by Juan Pablo Castro Mosconi
  • voted for this Comparison (Like)
    Posted 2016-06-11 16:21:23 by RCSarv
  • Great comparison. Thanks for sharing. But you haven't include MailGet in the list. I have been using it for an year, It's very easy to use and offers so many features that too in a very less price. You should also add MailGet in this comparison. https://www.formget.com/mailget-app/
    Posted 2016-06-06 09:41:39 by Soniya
  • voted for this Comparison (Like)
    good job
    Posted 2016-06-02 10:05:45 by Eliana
  • suggested on Pepipost to set Incoming Email Support to no
    Posted 2016-06-01 17:30:24 by cfoellmann
  • suggested on Pepipost to set Incoming Email Support to no
    Posted 2016-06-01 16:54:08 by cfoellmann
  • suggested on Pepipost to set Incoming Email Support to no NO
    Posted 2016-06-01 16:53:43 by cfoellmann
  • suggested on Pepipost to set Incoming Email Support to no
    Posted 2016-06-01 16:53:25 by cfoellmann
  • suggested on Pepipost to set Incoming Email Support to no
    Posted 2016-06-01 16:53:18 by cfoellmann
  • @cfoellmann
    I fixed it for you.
    Posted 2016-05-31 21:02:52 by Alexis
  • Does anyone know how to revert my changes? I deleted AWS SES because I thought it would save the whole comparison as a new view.
    Posted 2016-05-31 13:46:39 by cfoellmann
  • voted for Doppler Relay (Like)
    Love it!
    Posted 2016-05-27 16:33:20 by Nacho
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