Transactional Email Service & Bulk Email Software

Internet > Communications > Email
19
2013-05-10 17:38:33

Comparison of the cloud email services that provide transactional email or bulk email software. (marketing software to manage mass email such as newsletters).

These services help you to send these emails without having to configure and manage mail servers, ensuring you to have state of the art configuration to ensure email deliverability. Your application can usually use SMTP protocol using their SMTP Relay, or use a specific API.

Transactional email is an expected email because it has been triggered automatically after a transaction or a specific event. Common examples of transactional email is : account opening and welcome message, order shipment confirmation, shipment tracking and purchase order status, registration via a contact form, account termination, payment confirmation, invoice...

These messages are especially important for ecommerce, shopping sites... (crucial step of the customer relationship : the customer would be really disappointed if he never receives the expected email). The deliverability criteria is really important.

This detailed comparison chart will help you to choose your cloud email solution for bulk email or transactional email. Most of them have a free plan, it will help you to test several email sender before deciding which one is the best for your needs.

MailjetSendGridMailgunSocketLabsCritSendElastic EmailMandrillPostmarkPostageAppturboSMTPAlphaMailAmazon SES
Logo
Websitehttp://www.mailjet.comhttp://www.sendgrid.comhttp://mailgun.comhttp://www.socketlabs.comhttp://critsend.comhttp://elasticemail.com/http://mandrill.comhttp://postmarkapp.com/http://postageapp.comhttp://www.serversmtp.comhttp://amail.iohttp://aws.amazon.com/ses/
Like 32 29 11 7 4 4 4 4 4 3 4 2
Technical details
SMTP supportYesYesYesYesYesYesYesYesYes SMTP server provided, use API to send!Yes 24/7 Multilanguage SupportNo NoSMTP (coined!)Yes
RealtimeYesYesYesYesYesYesYesYesYesYesYesYes
Send transactional emailsYesYesYesYesYesYesYesYesYesYesYesYes
Incoming Email SupportYesYes Parse inbound email, including attachments and content. See docs.sendgrid.com for webhook examples. Supported by Griddler: https://github.com/thoughtbot/griddlerYes Parse emails, including attachements and quoted text. Easily forward using different expression matches, including regex, and POST to HTTP. Supported by Griddler: https://github.com/thoughtbot/griddlerYes Parses inbound, can be handled by griddler: https://github.com/thoughtbot/griddlerYes Handles inbound, can be parsed by griddler: https://github.com/thoughtbot/griddlerNoNo
Send bulk emailsYesYesYesYesYesYesYesNo Multiple recipients per transactional email per the API or SMTPYesYesNoYes
SPFYesYesYesYesYesYesYesYesYesYesYes Helping customers to get started.Yes Yes Instructions on how to set it up on your domain are given.
Automatic DKIM signingYesYesYesYesYesYesYesYesYesYesYes
Personalized DKIM for free (no more "on behalf of")YesYes Upgrade to a Silver plan or higher to get personalized DKIMYesYes Must contact supportYesYesYesYesYesYesYesYes
Open TrackingYesYesYesYesYesYesYesNoYesYesNo
Click TrackingYesYesYesYesYesYesYesNoYesYesNo
Clicks Details (per Link, etc.)YesYes Via real-time Event API webhookYes Reporting available both through Control Panel and APINoYes
File AttachmentsYes Possible via SMTPYes up to 10 MBYes up to 25 MBYes up to 30mbYes up to 20 MBYes up to 15 MBYes up to 10 MBYes up to 10 MBYesYes up to 1 MBNoYes Up to 10 MB
Message Personalization- Yes but, not through web newsletter editorYesYesYesYesYesYes Templates can be set up and then controlled via the APIYes With their template language Comlang.
Conditional Personalization (if/else)- Yes but, not through web newsletter editorYesYesYesYes Arrays, Loops, Conditionals supportedYes With their template language Comlang.
WYSIWYG Newsletter EditorYes Available for free, with any plan (Free plan included)Yes +$0,25 per thousand, in addition to monthly packageNoNoYesYesNoYes Modular drag-and-drop editor.No
HTML Content Templates (WYSIWYG Editor)YesYesYesYesYes JSON data can be passed to templates via API to separate email design from the applicationYes
Dynamic ImagesYes http://comfirm.se/blog/apply-html5-and-css3-graphics-in-transactional-email/
Dedicated IP availableYesYesYesYesYesYesYesYesYes For Owl plans and up!YesYes Yes, on request.No
Pricing
Free plan6,000 emails per month, max 200 per 24 hours200 emails per day (and up to 40,000 emails a month bundled free via select integration partners)200 emails per day500 emails per month50,000 emails, no time limitfirst 100012,000 emails/month, no daily limit1,000 emails, no time limit100 emails per day, 1000 emails per monthup to 1,000 free emails available on request6,000 emails/month, no daily limit.2,000 emails per day for EC2 users
Price0.18 USD to $0.50 per thousand0.1 USD (without email tracking) to $1 USD per thousand0.1 USD to 1.00 per thousand0.49 USD to $3.90 per thousand0.28 USD to $0.50 per thousand0.08 USD to $1.00 USD per thousand10 USD /month for first 40,000. $0.40 per thousand emails for high volume1.5 USD per thousand0.4 USD USD to $0.90 per thousand0.8 USD to $1.40 USD per thousand0.24 USD per thousand (all features included)0.1 USD per thousand, plus traffic charges
Custom-Pricing For Big SendersYesYesYesYesYesYesYesYesYesYesYesNo
CurrencyUSD, EUR, GBPUSDUSDUSDUSD, EURUSDUSDUSDUSDUSD, EURUSDUSD
Cancellation policyCancel any time, no contractCancel at any time, no contractCancel any time, no contractCancel any time, no contractNo contractCancel any time, no contractCancel any time, no obligationsCancel any time, no contractPay for what you send; no required contract or commitments.
API
REST APIYesYes Yes, for our Bronze plan and higher (and Free plan too)YesYesYesYesYesYesYesYesYes
Event APIYesYes Yes, for our Silver plan and higher (and Free plan too)YesYesYesYesYesNoNo
Manage contacts through APIYesYes See our Newsletter API at http://docs.sendgrid.comYesYesYes Edit active/inactive addresses by API.Yes Set deliverable status via API.No Transactional Email only - no data stored about recipients
Send email through APIYesYesYesYes labeled as a Beta featureYesYesYesYesYesYesYes
Sub-user APIYesYes Yes, for our Silver plan or higherYes Per-project account access and API sandboxingNoNo
Support
24/7 SupportYesYes After-hours support is for critical incidentsYes For Pro PlansYes After hours support for critical incidents.YesYesYes Support by email around the clock.Yes After hours support for critical incidents.Yes Live Chat, Tickets, Phone, SkypeYes By emailYes
Dedicated Support TeamYesYesYesYesYesYesYesYesYesYesYesYes
Phone Support- For VIP clientsYes During regular business hours for all plan levels, including "Free."- For First-class plansYes During regular business hours for all plan levelsNoNoNoNoYes During regular business hours for all plan levelsYes 24/7No- Available with paid support plan
Additional
Multi-user LoginYesYesYesNoNoNoYesNo
Prioritize emailsYes Tag in the headersYes Add preferred time of delivery which can prioritize or schedule for later.NoNo
Introduction Videohttp://www.youtube.com/watch?v=I9kdciO-q-8http://vimeo.com/23283604http://vimeo.com/39005068http://www.youtube.com/watch?v=arbzp2blUw8&hd=1http://www.youtube.com/watch?v=EKnK54TAKWg
User-Agent TrackingYesYesYes
PluginsYes Prestashop, Wordpress, Dotclear, SPIP, Joomla, DrupalYes Most major languages and frameworksYes Most major languages, frameworks, and platformsYes http://developer.postmarkapp.com/developer-libs.htmlYes Ruby on Rails, PHP, CodeIgniter, CakePHP, Node.JS, and many other third party plugins. http://dev.postageapp.com/pages/plugins.htmlYes Magento, Zapier, 7+ client libraries for various languages/frameworks
Launch date2011-01-262009-04-2820102009-08-012010-01-012010-01-012012 April2009-10-212010-08-16201020112011-01-25
Emails sent per month3000000007000000000 (7 Billion) in December 2012500000000100000000
LanguagesEnglish, French, German, SpanishEnglishEnglish, French, RussianEnglishEnglish (support in French, English, German, Greek)EnglishEnglishEnglishEnglishEnglish, Espanol, Français, Italiano, Portugues, German, Russian, Arabic, UkrainianEnglishEnglish, French, German, Japanese, Spanish
Twitterhttp://twitter.com/mailjethttp://twitter.com/SendGridhttp://twitter.com/mail_gunhttps://twitter.com/socketlabshttp://www.twitter.com/critsendhttp://twitter.com/mandrillbetahttp://twitter.com/postmarkapphttp://twitter.com/postagebirdhttp://www.twitter.com/turboSMTPhttps://twitter.com/amailapphttp://twitter.com/amazonses
Last update2013-03-28 08:27:382013-04-28 04:58:212013-05-09 02:12:072013-03-22 16:03:042013-05-10 09:48:472013-01-23 22:45:232013-04-22 00:57:422013-04-22 00:57:422013-04-23 12:00:312013-03-26 12:52:592013-03-07 18:07:282013-03-28 08:27:38
Websitehttp://www.mailjet.comhttp://www.sendgrid.comhttp://mailgun.comhttp://www.socketlabs.comhttp://critsend.comhttp://elasticemail.com/http://mandrill.comhttp://postmarkapp.com/http://postageapp.comhttp://www.serversmtp.comhttp://amail.iohttp://aws.amazon.com/ses/
Sample CustomersMIT, Fotolia, TheFancy, eBuzzing, Alittlemarket...Pinterest, Spotify, Foursquare, Pandora, Hootsuite, Uber, Kickstarter, Air BnBGithub, Heroku, Uservoice, Stripe, 37 Signals, Parse, Adroll, PagerdutyIntuit, IBM, ADP, Crutchfield, Warner Bros, Red Cross, Virgin, Ohio University
Sample Integration PartnersWindows Azure, HP Cloud, Softlayer, Rackspace, Heroku, Engineyard, CloudbeesRackspace (owner), Heroku, Engineyard, AppFog
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  • 2011-01-26 12:25:26
    2013-05-10 17:38:33
  • Email
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  • Bulk Email Software Comparison and Transactional Email Providers for Mass email, newsletters...
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  • Creative Commons License CC-BY-SA 3.0 / GNU FDL
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