LibraryH3lp

Voir le tableau comparatif de référence So Long, Meebo: Virtual Reference & Chat Options for Libraries

Tarifs
	LibraryH3lp

J'aime	0 J'aime
Site web	http://libraryh3lp.com/
Mis à jour	2012-08-02 18:27:38
Price	from $180 annually, depends on institution size; SMS begins at $50 per 1000 msgs https://libraryh3lp.com/pricing Note: My Customer Cloud version of this product identical in every respect except pricing; .20 per chat*; 0.03 per SMS
Free trial period	Oui 90 days
Fonctionnalités
Cross-platform	All major browsers
Networks supported	AIM, Yahoo!, MSN, Google Talk, ICQ, Facebook, XMPP/Jabber
Concurrent operators	Unlimited
Flash-based	Non
Chat transcripts	Oui can be toggled on/off
LibAnswers/Guides integration	Oui Works with Libguides; some LibAnswers integration possible. http://docs.libraryh3lp.com/libguides.html
SMS	Oui
Twitter integration	- In development
Embeddable	Oui Widget (includes "float over" and "pop out" options)
Mobile-friendly widget	Oui
Customizable appearance	Oui
Multiple queues	Oui
Transfer chats	Oui
Stats/report generation	Oui Extensive reporting tools available; stats also available via API.
Custom APIs	Oui APIs and "hackable code"
Local client available	Oui through Pidgin, Adium, Psi, any XMPP/Jabber client, including mobile clients.
File attachment	Oui 20 meg max
Ads	Non
Audio/video	Non
Customizable notifications	Oui Standard away message or hide widget when offline
Privacy features	Library can purge its own data independently; anonymize identifying information; SSL encryption; no ads; no data mining
Customer support	Oui