Internet > Communications
2012-08-02 18:27:38
So Long, Meebo: Virtual Reference & Chat Options for Libraries
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Mis à jour2012-08-02 18:27:38
Pricefrom $180 annually, depends on institution size; SMS begins at $50 per 1000 msgs
Note: My Customer Cloud version of this product identical in every respect except pricing; .20 per chat*; 0.03 per SMS

Période d'essai gratuiteOui 90 days
Cross-platformAll major browsers
Networks supportedAIM, Yahoo!, MSN, Google Talk, ICQ, Facebook, XMPP/Jabber
Concurrent operatorsUnlimited
Chat transcriptsOui can be toggled on/off
LibAnswers/Guides integrationOui Works with Libguides; some LibAnswers integration possible.
Twitter integration- In development
EmbeddableOui Widget (includes "float over" and "pop out" options)
Mobile-friendly widgetOui
Customizable appearanceOui
Multiple queuesOui
Transfer chatsOui
Stats/report generationOui Extensive reporting tools available; stats also available via API.
Custom APIsOui APIs and "hackable code"
Local client availableOui through Pidgin, Adium, Psi, any XMPP/Jabber client, including mobile clients.
File attachmentOui 20 meg max
Customizable notificationsOui Standard away message or hide widget when offline
Privacy featuresLibrary can purge its own data independently; anonymize identifying information; SSL encryption; no ads; no data mining
Customer supportOui
  • 2012-06-21 18:48:25
    2012-08-02 18:27:38
  • Communications
  • Publique
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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