History of FreshDesk

Last update 2020-10-23 13:39:43

Creation date 2013-03-24 22:15:06

• 
  Alexis on 2020-10-23 13:39:43Report

  Web

  yes

• 
  PiwEL on 2018-06-29 13:24:12Report

  Service Level Agreement (SLA)

  yes

• 
  Pascal KOTTE on 2013-03-25 00:57:46Report

  Deutsche

  yes

  Italienisch

  yes

  Spanisch

  yes

  Multi-language

  yes 15 lang.

• 
  Pascal KOTTE on 2013-03-25 00:56:57Report

  Multi-language

  yes

• 
  Pascal KOTTE on 2013-03-24 23:30:15Report

  Webseite

  http://www.freshdesk.com

  Multi-language

  - for user portal, not admin

  Englisch

  yes

  French

  yes

• 
  Pascal KOTTE on 2013-03-24 22:59:39Report

  Compatible SSL

  - possible but not default

  Data Import/Export

  yes

• 
  Pascal KOTTE on 2013-03-24 22:15:06Report

  Mode

  70

  Name

  FreshDesk

  Viewer

  public

  Editor

  public

  Category

  pratical

  Freie Version

  yes 3 agents free

  Starting price

  180 USD /y/agent

  Preis

  300 USD /y/agent

  LDAP/AD integration

  no

  Intégration autres réseaux sociaux

  yes facebook,twitter,google

  Group User Controls

  yes

  Email Support

  yes

  Phone Support

  no manual

  Project Tracking

  no

  Time tracking / Timesheets

  yes

  Resource management

  no

  Scheduler

  - ?

  ITIL compliance

  no

  Self Help / KB / Forums

  yes with granular /group

  Price Advanced

  480 USD /y/agent