FreshDesk
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Name | FreshDesk |
|---|---|
| Editor/Owner | |
| Webseite | freshdesk.com |
| Latest version | |
| SaaS | |
| On Premise Version | |
| Sprachen | |
| Platforms | |
| Web | Ja |
| Mobile support | |
| Sent emails | |
| networkedhelpdesk.org | |
| Preisgestaltung | |
| Freie Version | Ja 3 agents free |
| Starting price | $ 180 /y/agent |
| Preis | $ 300 /y/agent |
| Price Advanced | $ 480 /y/agent |
| Management | |
| LDAP/AD integration | Nein |
| Intégration autres réseaux sociaux | Ja facebook,twitter,google |
| Group User Controls | Ja |
| Support | |
| Email Support | Ja |
| Phone Support | Nein manual |
| Eigenschaften | |
| Project Tracking | Nein |
| Time tracking / Timesheets | Ja |
| Resource management | Nein |
| Scheduler | - ? |
| ITIL compliance | Nein |
| Self Help / KB / Forums | Ja with granular /group |
| Sicherheit | |
| Compatible SSL | - possible but not default |
| Service Level Agreement (SLA) | |
| Data Import/Export | Ja |
| Sprachen | |
| Multi-language | Ja 15 lang. |
| Englisch | Ja |
| French | Ja |
| Deutsche | Ja |
| Italienisch | Ja |
| Spanisch | Ja |
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