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History of RedHelper

Last update 2014-05-23 16:23:41
Creation date 2014-05-23 16:23:41
  • SvetLana Molchanova on 2014-05-23 16:23:41
    Mode
    70
    Name
    RedHelper
    Viewer
    public
    Editor
    svetlana-molchanova-2ahlpr0b
    Category
    livechat
    Bild
    http://socialcompare.com/u/1405/logo_f14d1645cca303ed93b136b10891c210.png http://socialcompare.com/u/1405/logo-2ahmddqd.png
    Webseite
    http://redhelper.com/
    Beschreibung
    Maximum number of effective contacts with customers on your website. RedHelper serve more than 100 000 conversations every day. Efficient Chat - Well tested and use-proven tool for communicating with site visitors.Cobrowser: more than 3000 of our clients use cobrowsing every day. RedHelper is specially developed for commercial websites. It is best way to raise website convertion rates, control customer satisfaction and grow our clients' income.Chat gives complete information about visitors, helps to quickly understand the situation.
    Video
    http://youtu.be/_tBu2W-_pnQ
    Kostenlose Testphase
    yes 5 days free trial
    Pricing plans
    • FREE plan: chat, offline form, Basic chat customization, For personal non-commercial usage only. • BUSINESS plan - $30/month, discount 40%: Supervising visitor - Cоbrowser feature, Comprehensive visitor information, Complete statistics and efficiency reports, Proactive visitor engagement system, Other features. • PRO plan - $57/month, discount 30% CRM, HelpDesk integration API, Tight integration with site-specific information, Customer satisfaction control system, Full appearance customization API, Call center integration, Other features and User support.
    Launch date
    2011
    Web-based Application
    yes
    IM (Google Talk, Jabber...) integration
    yes
    Native mobile application
    no
    Works for customers on mobile devices?
    yes Works on any modern browser, does not require Flash
    Chat statistics
    yes Complete conversations history. Powerful efficiency monitoring of your operators. Gamification reports.
    Multi-site
    yes unlimited in all plans
    Multiple operators
    yes Multiple chats with visitors simultaneously
    Conversation transcripts
    yes
    Offline messages
    yes
    Cobrowsing
    yes Current visitor's website page is shown as the visitor see it
    Visual customization
    yes full customazation: language settings, text, Badge customization (color, text, position), Custom chat button, Operator photoes, Color scheme settings, Full appearance customization API, Widget brandinSkin customization
    Visitor details
    yes Visitor id, country, chat state, city, referer, current url, current page, title, Invitation status, current operator, IP address, OS and browser, pageviews, time on site, custom site data (e.g. login, items in cart)
    Predefined responses
    yes
    International support
    yes
    Clickpath Tracker
    yes
    Transfer to another operator
    yes transfer within operators
    Custom extensions
    yes API
    Proactive chat triggers
    yes
    Visitor Monitoring
    yes Detailed Visitor Portrait
    Video chat
    no
    API
    yes
    Twitter
    https://twitter.com/RedHelper_ru
    Facebook
    https://www.facebook.com/RedHelper.ru?fref=ts
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