History of Features

Last update Oct. 25^th 2018 7:54:14 AM

Creation date Oct. 25^th 2018 7:53:20 AM

• 
  timklausner on Oct. 25^th 2018 7:54:14 AMReport

  Viewer

  public

• 
  timklausner on Oct. 25^th 2018 7:53:20 AMReport

  Mode

  50

  Name

  Features

  Viewer

  unlisted

  Editor

  timklausner-4lll4rdj

  Type

  type-list

  Definition

  Canned responses and rule-based automated messages Shared inbox Ticket prioritization Collaborative email Issue tracking in one place Timely response to child tickets Tickets surveys Email Integration Instant support Faster ticket resolution Anytime, anywhere access Incident management No spot solution delays Child ticket creation to track internal subtasks Issue resolution progress review

  Category

  help-desk