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Features

Criteria
List
Canned responses and rule-based automated messages
Shared inbox
Ticket prioritization
Collaborative email
Issue tracking in one place
Timely response to child tickets
Tickets surveys
Email Integration
Instant support
Faster ticket resolution
Anytime, anywhere access
Incident management
No spot solution delays
Child ticket creation to track internal subtasks
Issue resolution progress review
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timklausner
Oct. 25th 2018 7:53:20 AM
Oct. 25th 2018 7:54:14 AM
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