History of Formilla

Last update 2018-07-24 04:50:54 Creation date 2018-07-24 04:37:22
  • Description
    Formilla.com provides live chat and in-app messaging tools for your website. With over 12,000 customers worldwide, companies use our software for lead generation, and to improve customer support by chatting with their website visitors using our simple web interface and iPhone/Android mobile apps.

    We have one of the easiest-to-use platforms on the market. Try us out and find out why customers prefer Formilla.com!

    Features listed here: https://www.formilla.com/live-chat-features.aspx

    Pricing listed here: https://www.formilla.com/live-chat-pricing.aspx
    Posted 2018-07-24 04:50:54 by Formilla.com
  • Visitor details
    yes visitor's page URL, referring site, new user vs. returning, IP address, country, region, browser, operating system.
    Predefined responses
    yes Unlimited canned responses. Add them with quick shortcuts, also use them on mobile.
    International support
    yes 23 languages supported, almost fully customizable front-end widget. Agent dashboard is English only.
    Clickpath Tracker
    yes See what web pages the visitor has viewed, and the current page they're on.
    Transfer to another operator
    yes Transfer to other online agents, and include a private message if necessary.
    Custom extensions
    yes Integrate with Infusionsoft, Google Analytics, and over 500 apps with Zapier
    Proactive chat triggers
    yes Very powerful automatic targeting with Smart Messages. Read more here: https://www.formilla.com/blog/how-to-use-the-smart-messages-feature/
    Visitor Monitoring
    yes Real-time visitor monitoring from page to page, time on site, new vs. returning users, location, and more.
    Video chat
    no
    Remote screenshot
    no
    API
    - Coming soon.
    Twitter
    http://www.twitter.com/Formilla
    Facebook
    http://www.facebook.com/FormillaLLC
    Posted 2018-07-24 04:48:15 by Formilla.com
  • Mode
    70
    Name
    Formilla
    Viewer
    public
    Editor
    formilla-com-4gt4ftty
    Category
    livechat
    Image
    http://socialcompare.com/u/1807/logo-weebly-204x132_552a8aa42b1ae7a83017bb6e0aec37c5.png http://socialcompare.com/u/1807/logo-weebly-204x132-4gt520sm.png
    Website
    https://www.formilla.com
    Description
    Formilla.com provides live chat and in-app messaging tools for your website. With over 12,000 customers worldwide, companies use our software for lead generation, and to improve customer support by chatting with their website visitors using our simple web interface and iPhone/Android mobile apps.

    We have one of the easiest-to-use platforms on the market. Try us out and find out why customers prefer Formilla.com!
    Video tour
    http://www.youtube.com/watch?v=rhsEFWbydyU
    Free trial period
    yes 15 days, no credit card required.
    Pricing plans
    Full features & pricing located here: https://www.formilla.com/live-chat-pricing.aspx

    • Standard (free): $0 / month
    • Premium : $11.99 / month
    • Premium Plus: $50 / month / account

    All sign-ups first start with the Premium Plus 15-day trial

    Launch date
    2013-11-01
    Web-based Application
    yes Compatible with all up-to-date browsers.
    IM (Google Talk, Jabber...) integration
    no
    Desktop Applications
    yes Windows Desktop App, Mac OS X coming soon
    Native mobile application
    yes Native apps for iPhone/iPad and Android devices
    Works for customers on mobile devices?
    yes Works on all major mobile browsers (responsive)
    Chat statistics
    yes
    Multi-site
    yes Yes, the Premium Plus package supports multi-site licenses.
    Multiple operators
    yes Each chat agent can have their own unique email login and password
    Conversation transcripts
    yes Yes. Enable chat transcripts to each agent, or globally to multiple email addresses.
    Offline messages
    yes Yes. Automatically converts to offline messaging outside of your defined schedule and sends an email notification for any customer submissions.
    Cobrowsing
    - Monitor what page URL the customer is on, and see what web pages they accessed on your website.
    Visual customization
    yes Supports different color themes, text changes, pre-chat form fields, and Advanced CSS for more options.
    Posted 2018-07-24 04:37:22 by Formilla.com
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