History of Jitbit HelpDesk

Last update Feb. 26^th 2020 12:15:31 PM

Creation date Sep. 22^nd 2012 2:15:47 PM

• 
  dwaynecharington on Feb. 26^th 2020 12:15:31 PMReport

  Price

  200 USD for UNLIMITED users on the "enterprise" plan

• 
  vic on May 5^th 2017 6:00:50 PMReport

  Website

  https://www.jitbit.com/helpdesk/

• 
  vic on May 5^th 2017 6:00:11 PMReport

  Compatible SSL

  yes

  Data Import/Export

  yes

  English

  yes

  French

  yes

  German

  yes

  Italian

  yes

  Spanish

  yes

  Free version

  - Trial 30 d

  Website

  https://www.jitbit.com/helpdesk/

• 
  vic on May 5^th 2017 5:58:24 PMReport

  Video

  https://youtu.be/lweh8JW6NTc

  API

  yes

  Social Networks Integration

  yes

  Multi-site

  yes

  Visitor details

  yes

  International support

  yes

  Multiple operators

  yes

  Transfer to another operator

  yes

  Mobile support

  yes

  Multi-language

  yes

  Sent emails

  yes

  Calendar

  yes

  WYSIWYG

  yes

  Web-based Application

  yes

  LDAP/AD integration

  yes

  Custom Reporting

  yes

  3rd Party Integration and Hooks

  yes

  WorkFlow

  yes

  Multiple Product Support

  yes

  Multiple Company Support

  yes

  Ticket Billing

  yes

  Two-Way Email Parsing

  yes

  Multi-Language Staff and Client Portals

  yes

  Email Parsing

  yes

  Custom Fields

  yes

  Web

  yes

  Social Network Integration

  yes

  Service Level Agreement (SLA)

  yes

  Email Support

  yes

  Desktop Applications

  no

  Alerts / Escalation

  yes

  Affiliate / Credit Program

  -

  Visitor Monitoring

  no

• 
  vic on May 5^th 2017 5:52:17 PMReport

  Native mobile application

  yes

  Visual customization

  yes

• 
  jazbit on Apr. 29^th 2015 2:04:19 PMReport

  Website

  https://www.jitbit.com/web-helpdesk/

• 
  jazbit on Apr. 29^th 2015 1:58:29 PMReport

  SaaS

  yes

  On Premise Version

  yes

  Starting price

  29 USD

  Price

  200 USD for UNLIMITED users on the "enterprise" plan

  Free plan

  - 21 days free trial, free for bloggers, free for educational orgs

• 
  Max Al Farakh on Sep. 22^nd 2012 2:15:47 PMReport

  Mode

  70

  Name

  Jitbit HelpDesk

  Viewer

  public

  Editor

  public

  Category

  help-desk

  Website

  http://www.jitbit.com/helpdesk-software/

  Launch date

  2006

  Creator

  Jitbit

  License

  Proprietary, Commercial, Source Code License available

  Implementation language(s)

  ASP.NET MVC, C#

  Back end

  SQL Server