History of LiveAgent

Last update 2019-05-03 13:36:19 Creation date 2013-06-04 01:21:44
  • Website
    http://www.liveagent.com/
    Pricing plans

    No limits of concurrent chats.

    • Ticket Plan: $15/month per agent
    • Ticket+Chat Plan: $29/month per agent
    • All-inclusive Plan: $39/month per agent
    Posted 2019-05-03 13:36:19 by Andy
  • Video tour
    http://www.youtube.com/watch?v=kQlD4yvMcLU
    Posted 2018-10-02 09:24:55 by Alexis
  • Pricing plans

    No limits of concurrent chats.

    • Ticket Plan: $9/month per agent
    • Ticket+Chat Plan: $29/month per agent
    • All-inclusive Plan: $39/month per agent
    Twitter
    https://twitter.com/liveagent
    Posted 2018-10-02 09:23:58 by Alexis
  • Free trial period
    yes Trial for 14 days, no credit card required.
    Pricing plans

    No limits of concurrent chats.

    • Ticket Plan: $9/month per agent
    • Ticket+Chat Plan: $14/month per agent
    • All-inclusive Plan: $19/month per agent
    Video tour
    https://www.youtube.com/watch?v=kQlD4yvMcLU
    Launch date
    2007-07-01
    Web-based Application
    yes Available on all known up-to-date browsers.
    Native mobile application
    yes Mobile apps for iOS and Android devices.
    Works for customers on mobile devices?
    yes Yes.
    Chat statistics
    yes Comprehensive detailed reports available.
    Multi-site
    yes Unlimited
    Multiple operators
    yes Yes.
    Conversation transcripts
    yes Yes.
    Offline messages
    yes Offline messages are saved as tickets.
    Visual customization
    yes CSS, image upload...
    Visitor details
    yes Geolocation, IP address, referrer links, browser type, language.
    Predefined responses
    yes Yes.
    International support
    yes 39 Languages
    Clickpath Tracker
    yes Yes.
    Transfer to another operator
    yes Yes.
    Custom extensions
    yes Can be integrated with 80+ services, including Mailchimp, Aweber, Magento, Prestashop, Google Analytics, Facebook...
    Proactive chat triggers
    yes Yes.
    Visitor Monitoring
    yes Yes.
    Video chat
    yes Yes.
    API
    yes Open API available.
    Description

    LiveAgent help desk and live chat software is the ultimate solution for providing excellent customer support.

    Equipped with 175+ support features you'll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone calls.

    Key LiveAgent features:

    • Live chat
    • Ticketing
    • Video calls
    • Call center
    • Knowledge base
    • Facebook integration
    • Twitter integration
    • Rules
    • SLA
    Posted 2016-08-15 10:56:04 by ladesk
  • Blog
    http://blog.qualityunit.com/
    Facebook
    https://www.facebook.com/LiveAgent
    Twitter
    https://twitter.com/#!/liveagentpro
    International support
    yes 24 Languages
    Posted 2013-06-07 08:06:54 by Julia
  • Video tour
    http://vimeo.com/34832602#
    Trial and Prices
    14-day free trial
    Pricing plans
    Basic $19/ agent & month Full size help desk and ticketing solution E-mail support Knowledge base Forum Contact forms Professional $29/ agent & month Best for companies focused on real-time communication All from Basic Live chat Website monitoring Feedback Management Ultimate $39/ agent & month Full featured multi-channel engagement platform all from Professional Facebook support Twitter support & Brand monitoring Voice support *or buy Downloadable licences One time fee only Installed on your server $from99
    Posted 2013-06-07 05:10:32 by Julia
  • Editor
    public
    Viewer
    public
    Posted 2013-06-06 00:15:11 by Julia
  • Mode
    70
    Name
    LiveAgent
    Viewer
    unlisted
    Editor
    julia-1sa96r88
    Website
    http://www.ladesk.com/
    Posted 2013-06-04 01:21:45 by Julia
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