Historique de LiveAgent

Mis à jour 3 mai 2019 13:36:19

Date de création 4 jun. 2013 01:21:44

Andy le 3 mai 2019 13:36:19
Site web
http://www.liveagent.com/
Tarifs
No limits of concurrent chats.
- Ticket Plan: $15/month per agent
- Ticket+Chat Plan: $29/month per agent
- All-inclusive Plan: $39/month per agent
Alexis le 2 oct. 2018 09:24:55
Vidéo
http://www.youtube.com/watch?v=kQlD4yvMcLU
Alexis le 2 oct. 2018 09:23:58
Tarifs
No limits of concurrent chats.
- Ticket Plan: $9/month per agent
- Ticket+Chat Plan: $29/month per agent
- All-inclusive Plan: $39/month per agent
Twitter
https://twitter.com/liveagent
ladesk le 15 aoû. 2016 10:56:04
Période d'essai gratuite
yes Trial for 14 days, no credit card required.
Tarifs
No limits of concurrent chats.
- Ticket Plan: $9/month per agent
- Ticket+Chat Plan: $14/month per agent
- All-inclusive Plan: $19/month per agent
Vidéo
https://www.youtube.com/watch?v=kQlD4yvMcLU
Date de lancement
2007-07-01
Application Web
yes Available on all known up-to-date browsers.
Support Mobile
yes Mobile apps for iOS and Android devices.
Fonctionne pour les utilisateurs sur mobile ?
yes Yes.
Statistiques du chat
yes Comprehensive detailed reports available.
Multi-site
yes Unlimited
Opérateurs multiples
yes Yes.
Transcriptions des conversations
yes Yes.
Messages hors ligne
yes Offline messages are saved as tickets.
Personnalisation de l'apparence
yes CSS, image upload...
Profil des visiteurs
yes Geolocation, IP address, referrer links, browser type, language.
Réponses pré-enregistrées
yes Yes.
Multilingue
yes 39 Languages
Contrôle de la navigation utilisateur
yes Yes.
Transfert entre opérateurs
yes Yes.
Extensions personnalisées
yes Can be integrated with 80+ services, including Mailchimp, Aweber, Magento, Prestashop, Google Analytics, Facebook...
Discussion proactive
yes Yes.
Suivi des visites
yes Yes.
Video chat
yes Yes.
API
yes Open API available.
Description
LiveAgent help desk and live chat software is the ultimate solution for providing excellent customer support.

Equipped with 175+ support features you'll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone calls.

Key LiveAgent features:
- Live chat
- Ticketing
- Video calls
- Call center
- Knowledge base
- Facebook integration
- Twitter integration
- Rules
- SLA
Julia le 7 jun. 2013 08:06:54
Blog
http://blog.qualityunit.com/
Facebook
https://www.facebook.com/LiveAgent
Twitter
https://twitter.com/#!/liveagentpro
Multilingue
yes 24 Languages
Julia le 7 jun. 2013 05:10:32
Vidéo
http://vimeo.com/34832602#
Gamme de prix
14-day free trial
Tarifs
Basic $19/ agent & month Full size help desk and ticketing solution E-mail support Knowledge base Forum Contact forms Professional $29/ agent & month Best for companies focused on real-time communication All from Basic Live chat Website monitoring Feedback Management Ultimate $39/ agent & month Full featured multi-channel engagement platform all from Professional Facebook support Twitter support & Brand monitoring Voice support *or buy Downloadable licences One time fee only Installed on your server $from99
Julia le 6 jun. 2013 00:15:11
Editeur
public
Visibilité
public
Julia le 4 jun. 2013 01:21:45
Mode
70
Nom
LiveAgent
Visibilité
unlisted
Editeur
julia-1sa96r88
Site web
http://www.ladesk.com/

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