History of My Customer Cloud

Last update May 6^th 2012 1:21:30 AM

Creation date Mar. 10^th 2011 8:49:02 PM

• 
  Amy Shelton on May 6^th 2012 1:21:30 AMReport

  Trial and Prices

  Trial: $20 credit for free chats Pricing: Unlimited operators $0.20/chat Optional SMS: $0.03 per inbound or outbound SMS, $2/phone/month

  Web-based Application

  yes

  Works for customers on mobile devices?

  yes

  API

  yes

  Image

  http://socialcompare.com/u/1205/logo-kv3_0bdba3d0f1bca3feb7572ef1fe692fbe.png http://socialcompare.com/u/1205/logo-kv3-1817y0fk.png

• 
  Micmak on Jul. 24^th 2011 11:34:22 PMReport

  Video chat

  no

• 
  Vanina on Apr. 17^th 2011 8:32:44 PMReport

  API

  no

• 
  Alexis on Mar. 10^th 2011 11:48:57 PMReport

  Website

  http://mycustomercloud.com/

• 
  Amy Shelton on Mar. 10^th 2011 8:49:30 PMReport

  Twitter

  http://twitter.com/mycustomercloud

• 
  Amy Shelton on Mar. 10^th 2011 8:49:02 PMReport

  Mode

  Item

  Name

  My Customer Cloud

  Viewer

  Public

  Editor

  Public

  Category

  Webmaster

  Description

  Real-time customer chat software for online businesses that unifies website chat, SMS chat, IM networks, and social networks.

  Trial and Prices

  $0.10/chat (through June 2011, $0.20 thereafter) and $0.03 per inbound or outbound SMS. No cost or restrictions on operators or inter-operator chats.

  Chat statistics

  Yes

  Multi-site

  Yes

  Multiple operators

  Yes

  Conversation transcripts

  Yes

  Offline messages

  Yes

  Cobrowsing

  No

  Visual customization

  Yes Full CSS customization. Always whitelabel at no additional cost.

  Visitor details

  Yes

  Predefined responses

  No

  Native mobile application

  Yes

  International support

  Yes

  Clickpath Tracker

  No

  Transfer to another operator

  Yes

  Custom extensions

  Yes

  Proactive chat triggers

  No

  Visitor Monitoring

  No

  Affiliate / Credit Program

  No

  Remote screenshot

  No

  Blog

  http://online-customer-service.blogspot.com