My Customer Cloud
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Real-time customer chat software for online businesses that unifies
website chat, SMS chat, IM networks, and social networks.
Name | My Customer Cloud |
|---|---|
| Website | mycustomercloud.com |
| Video | |
| Free trial period | |
| Pricing plans | |
| Launch date | |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | Yes |
| Works for customers on mobile devices? | Yes |
| Chat statistics | Yes |
| Multi-site | Yes |
| Multiple operators | Yes |
| Conversation transcripts | Yes |
| Offline messages | Yes |
| Cobrowsing | No |
| Visual customization | Yes Full CSS customization. Always whitelabel at no additional cost. |
| Visitor details | Yes |
| Predefined responses | No |
| International support | Yes |
| Clickpath Tracker | No |
| Transfer to another operator | Yes |
| Custom extensions | Yes |
| Proactive chat triggers | No |
| Visitor Monitoring | No |
| Video chat | No |
| Remote screenshot | No |
| API | Yes |
| Social Networks | |
| @mycustomercloud | |
| Website | mycustomercloud.com |
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