Name | TalkToCustomer |
|---|---|
| Website | talktocustomer.com |
| Video | |
| Free trial period | |
| Pricing plans | |
| Launch date | |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Yes Oui, grâce à Adobe AIR |
| Native mobile application | Yes |
| Works for customers on mobile devices? | Yes |
| Chat statistics | Yes |
| Multi-site | Yes |
| Multiple operators | Yes |
| Conversation transcripts | Yes |
| Offline messages | Yes |
| Cobrowsing | No |
| Visual customization | Yes |
| Visitor details | Yes |
| Predefined responses | Yes |
| International support | Yes Any languages from visitor view + 7 languages for agent's UI |
| Clickpath Tracker | |
| Transfer to another operator | Yes TalkToCustomer Enterprise |
| Custom extensions | Yes API |
| Proactive chat triggers | |
| Visitor Monitoring | Yes |
| Video chat | No |
| Remote screenshot | |
| API | Yes |
| Social Networks | |
| Website | talktocustomer.com |
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