Name | TalkToCustomer |
|---|---|
| Sitio web | talktocustomer.com |
| Vídeo | |
| Período de prueba gratuito | |
| Pricing plans | |
| Launch date | |
| Características | |
| Web-based Application | Sí |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Sí Oui, grâce à Adobe AIR |
| Native mobile application | Sí |
| Works for customers on mobile devices? | Sí |
| Chat statistics | Sí |
| Multi-site | Sí |
| Multiple operators | Sí |
| Conversation transcripts | Sí |
| Offline messages | Sí |
| Cobrowsing | No |
| Visual customization | Sí |
| Visitor details | Sí |
| Predefined responses | Sí |
| International support | Sí Any languages from visitor view + 7 languages for agent's UI |
| Clickpath Tracker | |
| Transfer to another operator | Sí TalkToCustomer Enterprise |
| Custom extensions | Sí API |
| Proactive chat triggers | |
| Visitor Monitoring | Sí |
| Video chat | No |
| Remote screenshot | |
| API | Sí |
| Social Networks | |
| Sitio web | talktocustomer.com |
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