History of TalkToCustomer

Last update Nov. 20^th 2012 10:30:22 AM

Creation date Mar. 24^th 2011 8:39:38 AM

• 
  uyi007 on Nov. 20^th 2012 10:30:22 AMReport

  Clickpath Tracker

  International support

  yes Any languages from visitor view + 7 languages for agent's UI

• 
  uyi007 on Nov. 20^th 2012 10:26:46 AMReport

  Web-based Application

  yes

  Native mobile application

  yes

  Works for customers on mobile devices?

  yes

  Multi-site

  yes

  Transfer to another operator

  yes TalkToCustomer Enterprise

  Custom extensions

  yes API

  API

  yes

  Desktop Applications

  yes Oui, grâce à Adobe AIR

  Remote screenshot

  Proactive chat triggers

• 
  Micmak on Jul. 24^th 2011 11:34:22 PMReport

  Video chat

  no

• 
  Vanina on Apr. 17^th 2011 8:32:44 PMReport

  API

  no

• 
  Vanina on Mar. 24^th 2011 1:04:04 PMReport

  Description

  TalkToCustomer vous aide à entrer en contact avec vos internautes. Elle vous rend plus efficace dans les actions que vous menez sur votre site Internet. Le chat vous permet de nouer un lien plus qualitatif avec vos clients et vos prospects.

• 
  remichaumeil on Mar. 24^th 2011 9:58:23 AMReport

  Visitor Monitoring

  yes

• 
  remichaumeil on Mar. 24^th 2011 9:54:13 AMReport

  Chat statistics

  yes

  Multi-site

  no

  Multiple operators

  yes

  Conversation transcripts

  yes

  Offline messages

  yes

  Cobrowsing

  no

  Visual customization

  yes

  Visitor details

  yes

  Predefined responses

  yes

  Native mobile application

  no

  International support

  yes

  Clickpath Tracker

  no

  Transfer to another operator

  no

  Custom extensions

  no

  Proactive chat triggers

  no

  Visitor Monitoring

  no

  Affiliate / Credit Program

  no

  Remote screenshot

  no

• 
  remichaumeil on Mar. 24^th 2011 8:39:38 AMReport

  Mode

  70

  Name

  TalkToCustomer

  Viewer

  public

  Editor

  public

  Category

  webmaster

  Website

  http://www.talktocustomer.com/