History of NewElements DynamicChat

Last update Apr. 2^nd 2014 4:29:51 PM

Creation date Apr. 2^nd 2014 4:29:51 PM

• 
  bravedave on Apr. 2^nd 2014 4:29:51 PMReport

  Mode

  70

  Name

  NewElements DynamicChat

  Viewer

  public

  Editor

  bravedave-27v7g1oi

  Category

  livechat

  Image

  http://socialcompare.com/u/1404/newelements-180rgb_36e3c829185622df2f7e42ec25fa65ea.jpg http://socialcompare.com/u/1404/newelements-180rgb-27v7q6o3.jpg

  Website

  http://new-elements.de

  Video

  https://www.youtube.com/watch?v=cLReOGKJR30

  Pricing plans

  • Professional Plan(unlimited chats, 1 agent)

    multi-dimensional analyzable chat statistics

    Starts from 396€ per month,

    aditional agents price per request

  • Enterprise Plan(unlimited chats, unlimited agents, enterprise features)

    price per request

  Web-based Application

  yes

  Works for customers on mobile devices?

  yes

  Description

  NewElements SiteAnalyst as part of NewElements Constellation Software Suite is one of the few Web Analytics systems on the market that allows evaluation of Web Analytics data on Enterprise Business Intelligence level.

  Statistics are highly flexible, in real-time and can be individualized to your business model.

  Launch date

  2013-01-01

  Chat statistics

  yes Detailed Chat Statistics multi-dimensional analyzable on Business Intelligence level in combination with Web Analytics data, Campagne data etc.

  Multi-site

  yes Multi-domain

  Multiple operators

  yes

  Conversation transcripts

  yes

  Offline messages

  yes

  Cobrowsing

  yes

  Visual customization

  yes CI full customizable

  Visitor details

  yes Live monitoring of Web Analytics Data including browsing details, techical details...real-time shopping card

  Predefined responses

  yes Canned messages can be added by both operators and admin

  International support

  yes

  Clickpath Tracker

  yes Every pages, from referrer to current page with associated time spent

  Transfer to another operator

  yes transfer and chat conference

  Custom extensions

  yes

  Proactive chat triggers

  yes Fully customizable visitor behavior rule-based triggers

  Visitor Monitoring

  yes real-time user tracking including many web analytics data, full customizable

  Video chat

  yes Out of the box, no add-on or client software needed

  Remote screenshot

  no

  API

  yes

  Facebook

  https://de-de.facebook.com/NewElements

  Twitter

  https://twitter.com/NewElements