NewElements SiteAnalyst as part of NewElements Constellation Software Suite is one of the few Web Analytics systems on the market that allows evaluation of Web Analytics data on Enterprise Business Intelligence level.
Statistics are highly flexible, in real-time and can be individualized to your business model.
Name | NewElements DynamicChat |
|---|---|
| Website | new-elements.de |
| Video |  |
| Free trial period | |
| Pricing plans |
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| Launch date | Jan. 1st 2013 |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | |
| Works for customers on mobile devices? | Yes |
| Chat statistics | Yes Detailed Chat Statistics multi-dimensional analyzable on Business Intelligence level in combination with Web Analytics data, Campagne data etc. |
| Multi-site | Yes Multi-domain |
| Multiple operators | Yes |
| Conversation transcripts | Yes |
| Offline messages | Yes |
| Cobrowsing | Yes |
| Visual customization | Yes CI full customizable |
| Visitor details | Yes Live monitoring of Web Analytics Data including browsing details, techical details...real-time shopping card |
| Predefined responses | Yes Canned messages can be added by both operators and admin |
| International support | Yes |
| Clickpath Tracker | Yes Every pages, from referrer to current page with associated time spent |
| Transfer to another operator | Yes transfer and chat conference |
| Custom extensions | Yes |
| Proactive chat triggers | Yes Fully customizable visitor behavior rule-based triggers |
| Visitor Monitoring | Yes real-time user tracking including many web analytics data, full customizable |
| Video chat | Yes Out of the box, no add-on or client software needed |
| Remote screenshot | No |
| API | Yes |
| Social Networks | |
| @NewElements | |
| facebook.com/... | |
| Website | new-elements.de |
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