History of OnOp Chat

Last update Dec. 2^nd 2015 8:58:33 AM

Creation date Nov. 11^th 2015 2:03:17 PM

• 
  Vanina on Dec. 2^nd 2015 8:58:33 AMReport

  Video

  http://www.youtube.com/watch?v=-Wii6D4qUUc

• 
  josefina1234 on Nov. 11^th 2015 2:03:17 PMReport

  Mode

  70

  Name

  OnOp Chat

  Viewer

  public

  Editor

  josefina1234-3240p2rp

  Category

  livechat

  Image

  http://socialcompare.com/u/1511/onop-chat-big_928cb0f8b6abe2ffb8bb473c20b8074c.png http://socialcompare.com/u/1511/onop-chat-big-3240svfw.png

  Website

  https://www.applicloud.com/en/onopchat

  Description

  OnOp Chat is a live chat software with an option to upgrade chat into video call. Thanks to its functions, OnOp Chat helps you to keep customers on the web, assist them, and increase sales.

  OnOp Chat enables connection via all browsers and on all devices including mobile ones. It can be integrated into existing call centre or other internal system.

  Video

  https://www.youtube.com/watch?v=-Wii6D4qUUc

  Free trial period

  yes 14 days, now free programs as well

  Pricing plans

  • Free Plan (up to 10 operators, unlimited sessions; offer till the end of 2015)
  • Standard $19.95 (1 operator per month, unlimited sessions)

  Launch date

  2015-07-01

  Web-based Application

  yes

  Desktop Applications

  no Browser-based

  Native mobile application

  no Browser-based

  Works for customers on mobile devices?

  yes

  Chat statistics

  yes Advanced statistics for assessment of operators' performance, history, detailed information about every session

  Multi-site

  yes

  Multiple operators

  yes

  Conversation transcripts

  yes For both operators and clients

  Offline messages

  yes Customizable offline form

  Cobrowsing

  no

  Visual customization

  yes Fully customizable chat window, buttons, texts

  Visitor details

  yes

  Predefined responses

  yes

  International support

  yes

  Clickpath Tracker

  yes

  Transfer to another operator

  yes Grouping (departments, skills, etc.), transferring both operators and departments

  Custom extensions

  yes

  Proactive chat triggers

  yes Fully customizable proactive chat triggers

  Visitor Monitoring

  yes

  Video chat

  yes Video call using WebRTC

  Remote screenshot

  yes "Snapshot" function

  API

  yes

  Twitter

  https://twitter.com/OnlineOperator

  Facebook

  https://www.facebook.com/onlineoperator