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History of Paldesk Live Chat

Last update Jan. 10th 2019 1:12:19 PM
Creation date Jan. 9th 2019 4:01:30 PM
  • paldesk on Jan. 10th 2019 1:12:19 PM
    Description

    Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website.

    Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place.

    Paldesk Live Chat benefits:
    • Capture more leads
    • Increase website sales
    • Improve customer loyalty
    • Boost chat response time
    • Chat with your customers – from anywhere

    Stop juggling multiple accounts, logins, and open browser windows and never miss an opportunity to engage or answer your customers.

    Paldesk Integrations https://www.paldesk.com/integrations/

    Paldesk Features list https://www.paldesk.com/features/


  • paldesk on Jan. 10th 2019 1:07:55 PM
    Free trial period
    yes 7 days free trial. No credit card required.
  • paldesk on Jan. 10th 2019 12:51:12 PM
    Viewer
    public
  • paldesk on Jan. 10th 2019 12:50:32 PM
    Pricing plans
    Free: 0$ per agent/per month Pro: 16% per agent/per month Custom: N/A
  • paldesk on Jan. 10th 2019 12:49:25 PM
    Free trial period
    yes 7days free trial. No card required.
    Web-based Application
    yes Compatible with all up to date browsers.
    Desktop Applications
    yes Windows desktop app, Mac OS X and Linux.
    Native mobile application
    yes Mobile applications for iOS and Android devices.
    Works for customers on mobile devices?
    yes Optimized for mobile devices.
    Multiple operators
    yes Every user can have unique email login and password. Different agent roles available.
    Conversation transcripts
    yes Chat transcripts are stored in LiveChat and can be sent to email.
    Visual customization
    yes Supports different color themes, text changes, pre-chat form fields, and CSS customization for more options.
    Visitor details
    yes Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more.
    Predefined responses
    yes Canned replies are tag-based - by typing in #tag a corresponding answer pops up.
    Transfer to another operator
    yes Chats can be transferred back and forth between operators or groups. Chat history is transferred along with the visitor.
    Custom extensions
    yes Can connect to all the platforms and software solutions that help your business grow faster; MailChimp, Google Analytics, Facebook, Twitter, Magento,...
    API
    yes Open API available.
  • paldesk on Jan. 10th 2019 12:24:53 PM
    Visitor Monitoring
    -
    Clickpath Tracker
    -
    Proactive chat triggers
    -
    Remote screenshot
    -
  • paldesk on Jan. 10th 2019 12:23:31 PM
    Description

    Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website.

    Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place.

    Paldesk Live Chat benefits:
    • Capture more leads
    • Increase website sales
    • Improve customer loyalty
    • Boost chat response time
    • Chat with your customers – from anywhere

    Stop juggling multiple accounts, logins, and open browser windows and never miss an opportunity to engage or answer your customers.

    Paldesk Integrations https://www.paldesk.com/integrations/

    Paldesk Features list https://www.paldesk.com/features/


  • paldesk on Jan. 10th 2019 10:40:23 AM
    Website
    https://www.paldesk.com/live-chat/
  • paldesk on Jan. 10th 2019 10:28:05 AM
    Pricing plans
    𝗙𝗿𝗲𝗲: 0$ per agent/per month 𝗣𝗿𝗼: 16$ per agent/per month 𝗖𝘂𝘀𝘁𝗼𝗺: N/A
  • paldesk on Jan. 10th 2019 10:18:38 AM
    Description

    Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website.

    Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place.

    Stop juggling multiple accounts, logins, and open browser windows and never miss an opportunity to engage or answer your customers.

    Paldesk Live Chat benefits:
    • Capture more leads
    • Increase website sales
    • Improve customer loyalty
    • Boost chat response time
    • Chat with your customers – from anywhere

    Paldesk Integrations https://www.paldesk.com/integrations/

    Paldesk Features list https://www.paldesk.com/features/


  • paldesk on Jan. 10th 2019 10:16:52 AM
    Desktop Applications
    yes Desktop apps for Windows, Mac OS X and Linux app.
  • paldesk on Jan. 10th 2019 10:15:12 AM
    Description

    Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website.

    Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place.

    Stop juggling multiple accounts, logins, and open browser windows andnever miss an opportunity to engage or answer your customers.

    Paldesk Live Chat benefits:
    • Capture more leads
    • Increase website sales
    • Improve customer loyalty
    • Boost chat response time

    Paldesk Integrations https://www.paldesk.com/integrations/

    Paldesk Features list https://www.paldesk.com/features/


  • paldesk on Jan. 10th 2019 10:08:57 AM
    Free trial period
    yes 7 days
    Pricing plans
    𝗙𝗿𝗲𝗲: 0$ per agent/per month 𝗣𝗿𝗼: 16$ per agent/per month 𝗖𝘂𝘀𝘁𝗼𝗺: N/A
    Launch date
    2017
  • paldesk on Jan. 10th 2019 9:08:34 AM
    Image
    http://socialcompare.com/u/1901/paldesk-logo-512x512_dc16dba0bfe9ae53fc776eb19858e24b.png http://socialcompare.com/u/1901/paldesk-logo-512x512-4pj3jvg7.png
    Website
    https://www.paldesk.com/
    Video
    https://www.youtube.com/watch?v=RKOOBRAWY38
    Free trial period
    yes
    Web-based Application
    yes
    IM (Google Talk, Jabber...) integration
    yes Slack
    Desktop Applications
    yes Desktop apps for Windows and Mac OS X.
    Native mobile application
    yes Mobile applications for iPad, iPhone, and Android devices.
    Works for customers on mobile devices?
    yes Optimized for mobile devices does not require Flash to work.
    Chat statistics
    yes Comprehensive detailed reports available.
    Multi-site
    yes There's no limit. One account can be used to manage multiple websites.
    Multiple operators
    yes Every user can have their own account. Different agent roles available.
    Conversation transcripts
    yes Chat transcripts are stored in LiveChat. Option to send it to email transcripts.
    Offline messages
    yes Offline messages are saved as tickets.
    Cobrowsing
    no
    Visual customization
    yes Several chat window themes to choose from. CSS customization, branding and white label version are available.
    Visitor details
    yes
    Predefined responses
    yes
    International support
    -
    Clickpath Tracker
    no
    Transfer to another operator
    yes
    Custom extensions
    yes
    Proactive chat triggers
    no
    Visitor Monitoring
    no
    Video chat
    -
    Remote screenshot
    no
    API
    yes
    Twitter
    https://twitter.com/paldesk
    Facebook
    https://www.facebook.com/Paldesk/
Go back to: Paldesk Live Chat