History of Salesforce HelpDesk

Last update Oct. 23^rd 2020 1:40:11 PM

Creation date Apr. 25^th 2014 8:46:28 AM

Alexis on Oct. 23^rd 2020 1:40:11 PM
Compatible SSL
yes
Alexis on Oct. 23^rd 2020 1:39:43 PM
Web
yes
Alexis on Oct. 23^rd 2020 1:35:00 PM
Description
Formerly Desk.com
Alexis on Oct. 23^rd 2020 1:34:16 PM
Name
Salesforce HelpDesk
Website
https://www.salesforce.com/solutions/small-business-solutions/help-desk-software/
Vanina on Nov. 17^th 2014 10:32:29 PM
Website
http://www.desk.com
Pascal KOTTE on Apr. 25^th 2014 8:46:28 AM
Mode
70
Name
Desk.com
Viewer
public
Editor
public
Category
pratical
Website
http://www.desk.com/pricing
SaaS
yes
Editor/Owner
SalesForce
On Premise Version
no
Free version
yes 3 agents free, limited features
Starting price
360 USD /y/agent
Price Advanced
600 USD /y/agent
Social Networks Integration
yes twitter, Facebook
Self Help / KB / Forums
yes
Multi-language
yes us free, 3 lang entry, 50+ full
English
yes
French
yes paid
German
yes paid
Italian
yes paid
Spanish
yes paid
Email Support
yes paid
Phone Support
yes paid