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History of simplydesk

Last update Apr. 24^th 2018 4:31:23 PM

Creation date Apr. 24^th 2018 3:23:12 PM

yosra on Apr. 24^th 2018 4:31:23 PM
Launch date
2013
Creator
PCI
License
SaaS et on-premise
Implementation language(s)
.net
Back end
Sqlserver 2012 et après
SaaS
yes
On Premise Version
yes
Free plan
yes Version de test
Starting price
15 EUR /agent/mois
Price
30 EUR /agent/mois
Description
Simplydesk est une solution dédiée à la gestion de parc informatique: helpdesk, gestion de parc, administration de parc et inventaire de parc
API
yes API rest
Social Networks Integration
no
Trial and Prices
Saas à partir de 15 € par agent par mois On-premise : sur demande
Chat statistics
no
Native mobile application
yes
Visual customization
yes
Multi-site
yes
Visitor details
yes
International support
yes
Multiple operators
yes
Transfer to another operator
yes
Mobile support
yes
Multi-language
yes
Sent emails
yes
Calendar
yes
Alerts / Escalation
yes
Web-based Application
yes
Desktop Applications
no
Free version
yes Evaluation 30j
Phone Support
yes
Email Support
yes
Service Level Agreement (SLA)
yes
Social Network Integration
no
Group User Controls
yes
Custom Fields
yes
Web
yes
Email Parsing
yes
Multi-Language Staff and Client Portals
yes
Ticket Billing
yes
Ticket Pinning
-
3rd Party Integration and Hooks
yes
Client Management
yes
Multiple Company Support
yes
Multiple Product Support
yes
WorkFlow
yes
Automation
yes
SMS Alerts
yes
Ticket Views
yes
yosra on Apr. 24^th 2018 3:50:30 PM
Image
http://socialcompare.com/u/1804/logo-websitev2-4c5iukbg.png
yosra on Apr. 24^th 2018 3:49:42 PM
LDAP/AD integration
yes
Ticket Pinning
yes
Custom Reporting
yes
yosra on Apr. 24^th 2018 3:23:12 PM
Mode
70
Name
simplydesk
Viewer
public
Editor
public
Website
https://www.simplydesk.fr

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