History of Smartsupp FREE live chat

Last update 2021-10-04 21:34:07 Creation date 2014-09-06 18:17:17
  • Description

    Smartsupp is your personal shopping assistant. It combines live chat and chatbots to save your time and help you turn visitors into loyal customers.

    Smartsupp is one of the most popular products in Europe with 50 000 active European webshops and websites.

    Why choose Smartsupp?

    • the only product that combines live chat, chatbots and video recordings
    • automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop
    • access real-time visitor list enriched with e-commerce data
    • see who is browsing your webshop, which products are they interested in and proactively start a conversation to make a sale
    • we offer human customer service in 7 different languages
    • GDPR compliant, we securely store your data in the European Union and comply with strict EU data protection laws
    Video tour
    https://www.youtube.com/watch?v=t4tCWI2PKQs
    Pricing plans
    • FREE: free forever for up to 3 agents
    • STANDARD: 15 € / month / 3 agents
    • PRO: 70 € / month / 3 agents
    Facebook
    https://www.facebook.com/smartsupp/
    Chatbot
    yes
    List of criteria (36)
    Name, Website, Video tour, Free trial period, Pricing plans, Launch date, Features, Web-based Application, IM (Google Talk, Jabber...) integration, Desktop Applications, Native mobile application, Works for customers on mobile devices?, Chat statistics, Chatbot, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Visual customization, Visitor details, Predefined responses, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Visitor Monitoring, Video chat, Remote screenshot, API, Social Networks, Like, Website, Twitter, Facebook
    Posted 2021-10-04 21:34:07 by sandera
  • Video tour
    Posted 2021-08-28 20:53:23 by Alexis
  • Video chat
    no Visitor recording
    Posted 2016-02-18 14:24:04 by sandera
  • Pricing plans
    • FREE: free forever with unlimited agents & chats
    • STANDARD: 8 € / month / agent
    • PRO:19 € / month / agent
    Posted 2016-02-18 14:22:42 by sandera
  • Cobrowsing
    yes Screen recording
    Posted 2016-02-18 14:17:32 by sandera
  • Remote screenshot
    yes Screen recording
    Posted 2016-02-18 14:16:08 by sandera
  • Trial and Prices

    Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

    Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

    Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

    Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

    Posted 2015-11-03 18:39:25 by sandera
  • Video tour
    http://www.youtube.com/watch?v=g88XoQW9V7U
    Posted 2015-10-28 17:08:39 by sandera
  • Video tour
    https://youtu.be/g88XoQW9V7U
    Posted 2015-10-28 17:07:19 by sandera
  • Pricing plans
    • FREE : free forever with unlimited agents
    • STANDARD: 8 € / month / agent
    • PRO: 19 € / month / agent
    Posted 2015-10-28 17:00:56 by sandera
  • Name
    Smartsupp FREE live chat
    Posted 2015-10-28 16:57:14 by sandera
  • Name
    Smartsupp free live chat
    Posted 2015-10-28 16:56:37 by sandera
  • Description

    Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

    Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

    Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

    Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

    Free trial period
    Pricing plans
    • Smartsupp FREE : free forever with unlimited agents
    • Smartsupp STANDARD: 8 € / month / agent
    • Smartsupp PRO: 19 € / month / agent
    Posted 2015-10-28 16:54:48 by sandera
  • Description

    Smartsupp is first live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.

    Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

    Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

    Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

    Posted 2015-07-29 15:44:25 by sandera
  • Description

    Smartsupp is first live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.

    With Smartsupp you can watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

    Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

    Smartsupp is in Spanish, French, German, Dutch, Russian, Polish, Czech and many more languages.

    Posted 2015-07-29 15:41:31 by sandera
  • Description

    Smartsupp is first live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do.

    Watch our video : https://www.youtube.com/watch?v=g88XoQW9V7U

    With Smartsupp you can watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

    Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

    Smartsupp is in Spanish, French, German, Dutch, Russian, Polish, Czech and many more languages.

    Video chat
    yes Visitor recording
    Clickpath Tracker
    yes Visitor recording
    Native mobile application
    yes XMPP (Jabber) : Xabber (Android), IM+ Instant Messenger (iOS, Windows Phone)
    Works for customers on mobile devices?
    yes fully responsive chat box
    Multi-site
    yes no extra charge
    Visitor details
    yes You can also show custom visitor info from your database https://developers.smartsupp.com/examples/identify-customers
    API
    yes https://developers.smartsupp.com/
    Pricing plans
    • Smartsupp Free : free forever
    • Smartsupp Mini : 4 € / month / agent
    • Smartsupp Standard: 8 € / month / agent
    • Smartsupp Pro: 19 € / month / agent
    Video tour
    https://www.youtube.com/watch?v=g88XoQW9V7U
    Website
    https://www.smartsupp.com
    Twitter
    https://twitter.com/smartsuppcom
    Facebook
    Posted 2015-07-29 15:39:51 by sandera
  • Pricing plans
    • Smartsupp Free : free forever for 1 agent
    • Smartsupp Standard: 8 € / month / agent
    • Smartsupp Pro: 19 € / month / agent
    Posted 2014-11-22 19:55:20 by sandera
  • Editor
    sandera-2fy5kbb1
    Posted 2014-10-27 16:06:09 by sandera
  • Facebook
    https://www.facebook.com/smartsupp
    Twitter
    https://twitter.com/smartsuppCZ
    Posted 2014-10-27 16:04:55 by wlk003
  • Image
    http://socialcompare.com/u/1410/logo-new-2-2ikehnma.png
    Posted 2014-10-27 14:42:27 by sandera