Brand24

Brand 24 offers a beautifully designed and easy to use social CRM and social monitoring application, which empowers brands to protect their image and prevent potential crises, offers an opportunity to reach brand ambassadors or prospect customers while identifying sales leads, improve social customer service, target partners and sponsors, as well as media and influencers for PR purposes. The dashboard provides access to unique social analytics, such as: influencer analysis, sentiment analysis, customized PDF reports, and infographics, online as well as via instant email or mobile app alerts.

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See the reference side-by-side comparison List of Media Monitoring Tools

Brand24 is a social media monitoring tool that gives you instant access to mentions about your brand across the web.