Historique de chat.io

Mis à jour 24 aoû. 2017 13:18:50

Date de création 18 jul. 2017 18:04:16

• 
  daniel le 24 aoû. 2017 13:18:50Signaler

  Image

  http://socialcompare.com/u/1708/logotyp-500x500_a4c1f21f2fc15ee6e1eee0fd73aff2e5.png http://socialcompare.com/u/1708/logotyp-500x500-3znbrvdz.png

• 
  daniel le 18 jul. 2017 18:04:16Signaler

  Mode

  70

  Nom

  chat.io

  Visibilité

  public

  Editeur

  daniel-3xp9nqnb

  Catégorie

  livechat

  Image

  http://socialcompare.com/u/1707/artboard-7-copy-6-2x_0add080038b26e8b17b22a7ebd99ce4f.png http://socialcompare.com/u/1707/artboard-7-copy-6-2x-3xqyvb19.png

  Site web

  http://chat.io/?utm_source=socialcompare.com&utm_medium=referral&utm_campaign=socialcompare_listing

  Description

  Chat.io's integrated multichannel chat platform combines live chat, real-time visitor monitoring, and Messenger to increase online sales, improve customer support and customer satisfaction scores.

  From answering support queries to onboarding new customers, it can be used to facilitate every aspect of running a business.

  Hosting, retail, travel, governmental, manufacturing, education, finance – any industry can benefit from chat.io's communication platform. Chat.io makes it easy to talk to website visitors and regular customers, regardless of the channel they are using - website, email, SMS or social media services.

  Sign up for free at https://chat.io/

  Période d'essai gratuite

  yes 14 days - no credit card, no commitments.

  Tarifs

  Pricing starts at $10 / month / agent
  
  There is no limitation as to the number of chats, number of agent profiles.

  Date de lancement

  2017-07-07

  Application Web

  yes Works with all up to date browsers.

  Support Mobile

  yes Available for both iOS and Android devices.

  Fonctionne pour les utilisateurs sur mobile ?

  yes The chat widget is responsive on mobile devices.

  Réponses pré-enregistrées

  yes AI-powered canned responses with short tags.

  Contrôle de la navigation utilisateur

  yes The details on the origin of a customer’s visit, browsing history and time spent on any given page.

  Extensions personnalisées

  yes Add-ons and integrations available - Facebook Messenger and more.

  API

  yes Open API and Javascript API are available.

  Profil des visiteurs

  yes The origin of a customer’s visit, browsing history, time spent on any given page, and more, are displayed within the app.

  Applications bureau (desktop)

  yes Planned release date for desktop applications for both Mac OSX and Windows is July 2017

  Multi-site

  yes Multiple website support is available.

  Opérateurs multiples

  yes Comes with multiple user accounts. Different user roles available - agent, admin and owner.

  Transcriptions des conversations

  yes There's no expiration date on saved chat transcripts.

  Messages hors ligne

  yes Offline messages are stored within the app, allowing to provide 24/7 support.

  Twitter

  https://twitter.com/chatio