History of chat.io

Last update Aug. 24^th 2017 1:18:50 PM

Creation date Jul. 18^th 2017 6:04:16 PM

• 
  daniel on Aug. 24^th 2017 1:18:50 PMReport

  Image

  http://socialcompare.com/u/1708/logotyp-500x500_a4c1f21f2fc15ee6e1eee0fd73aff2e5.png http://socialcompare.com/u/1708/logotyp-500x500-3znbrvdz.png

• 
  daniel on Jul. 18^th 2017 6:04:16 PMReport

  Mode

  70

  Name

  chat.io

  Viewer

  public

  Editor

  daniel-3xp9nqnb

  Category

  livechat

  Image

  http://socialcompare.com/u/1707/artboard-7-copy-6-2x_0add080038b26e8b17b22a7ebd99ce4f.png http://socialcompare.com/u/1707/artboard-7-copy-6-2x-3xqyvb19.png

  Website

  http://chat.io/?utm_source=socialcompare.com&utm_medium=referral&utm_campaign=socialcompare_listing

  Description

  Chat.io's integrated multichannel chat platform combines live chat, real-time visitor monitoring, and Messenger to increase online sales, improve customer support and customer satisfaction scores.

  From answering support queries to onboarding new customers, it can be used to facilitate every aspect of running a business.

  Hosting, retail, travel, governmental, manufacturing, education, finance – any industry can benefit from chat.io's communication platform. Chat.io makes it easy to talk to website visitors and regular customers, regardless of the channel they are using - website, email, SMS or social media services.

  Sign up for free at https://chat.io/

  Free trial period

  yes 14 days - no credit card, no commitments.

  Pricing plans

  Pricing starts at $10 / month / agent
  
  There is no limitation as to the number of chats, number of agent profiles.

  Launch date

  2017-07-07

  Web-based Application

  yes Works with all up to date browsers.

  Native mobile application

  yes Available for both iOS and Android devices.

  Works for customers on mobile devices?

  yes The chat widget is responsive on mobile devices.

  Predefined responses

  yes AI-powered canned responses with short tags.

  Clickpath Tracker

  yes The details on the origin of a customer’s visit, browsing history and time spent on any given page.

  Custom extensions

  yes Add-ons and integrations available - Facebook Messenger and more.

  API

  yes Open API and Javascript API are available.

  Visitor details

  yes The origin of a customer’s visit, browsing history, time spent on any given page, and more, are displayed within the app.

  Desktop Applications

  yes Planned release date for desktop applications for both Mac OSX and Windows is July 2017

  Multi-site

  yes Multiple website support is available.

  Multiple operators

  yes Comes with multiple user accounts. Different user roles available - agent, admin and owner.

  Conversation transcripts

  yes There's no expiration date on saved chat transcripts.

  Offline messages

  yes Offline messages are stored within the app, allowing to provide 24/7 support.

  Twitter

  https://twitter.com/chatio