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Historique de iAdvize

Mis à jour 14 sep. 2017 21:35:52
Date de création 6 jan. 2011 14:19:01
  • davidp le 30 sep. 2015 09:35:16
    Description

    iAdvize est une plateforme d’engagement client en temps réel (Click to chat, Click to Call, Click to Video, Community Messaging, Social). Associé à un moteur de ciblage comportemental et de filtrage, iAdvize permet de gérer l’ensemble des interactions en temps réel, d’accroître le taux de conversion et d’optimiser la fidélisation et la satisfaction client.

    • Click to Chat
    • Click to Call
    • Click to Video
    • Click to Community
    • iAdvize Social (Twitter, Facebook)

    Retrouvez toutes les fonctionnalités ici : http://www.iadvize.com/fr/produit/
  • davidp le 30 sep. 2015 09:33:50
    Description

    iAdvize est la première solution de chat en ligne en France. iAdvize fait partis des acteurs majeurs de l'engagement client en ligne en Europe.

    Sa plateforme d'engagement client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

    • Click to Chat
    • Click to Call
    • Click to Video
    • Click to Community Gratuit

    Retrouvez toutes les fonctionnalités ici : http://www.iadvize.com/fr/produit/
  • Jvideodesk le 29 sep. 2015 16:54:17
    Pilote
    yes Click to Community Gratuit http://socialcompare.com/u/1411/logo-iadvize-2jsje8bq.png
    Date de sortie
    2010-01-08
    Chat textuel
    yes
    Chat audio
    yes
    Chat video
    yes Possibilité d'être assistés de façon rassurante et humaine, en visioconférence.
    Co-navigation
    yes La navigation collaborative permet de prendre la main sur la navigation du visiteur et ainsi le guider dans son inscription.
    API
    yes API gratuit
    Personnalisation de l'interface
    yes interface pour personnaliser la fenêtre de chat
    Statistiques
    yes Statistiques temps réel. Marketing E-commerce : Taux de conversion, Panier moyen, CA après contact / Experience Client : Taux de satisfaction client, Taux de réponse, Coûts/contact
    Deploiement multi-site
    yes Illimités à partir de la formule Enterprise
    Multilingue
    yes Saisie prédictive + liens pré-enregistrés + offres pré-enregistrées
    Ciblage des internautes
    yes 14 critères d'engagement par défaut + critères personnalisables illimités
  • davidp le 17 jun. 2015 17:37:56
    Description

    iAdvize est la première solution de chat en ligne en France. iAdvize fait partis des acteurs majeurs de l'engagement client en ligne en Europe.

    Sa plateforme d'engagement client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

    • Click to Chat
    • Click to Call
    • Click to Video
    • [New 2015] Click to Community Gratuit : http://landing.iadvize.com/fr/click-to-community

    Retrouvez toutes les fonctionnalités ici : http://www.iadvize.com/fr/fonctionnalites/multicanal-multisupport/
    Tarifs
    Période d'essai gratuite
    yes Click to Community Gratuit http://socialcompare.com/u/1411/logo-iadvize-2jsje8bq.png
  • davidp le 17 jun. 2015 17:33:06
    Description

    iAdvize is a live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Free Live Community Chat : http://landing.iadvize.com/en/click-to-community

    More features: http://www.iadvize.com/en/features/
    Tarifs
  • davidp le 5 jun. 2015 16:32:48
    Période d'essai gratuite
    yes Click to Community totalement Gratuit http://socialcompare.com/u/1411/logo-iadvize-2jsje8bq.png
    Description

    iAdvize est la première solution de chat en ligne en France. iAdvize fait partis des acteurs majeurs de l'engagement client en ligne en Europe.

    Sa plateforme d'engagement client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

    En 2014 Fonctionnalités : http://www.iadvize.com/fr/fonctionnalites/multicanal-multisupport/
    Pour vous aider à choisir votre solution de chat en ligne : http://landing.iadvize.com/fr/livre-blanc/choisir-solution-relation-client-online
    Tarifs
    Small Business
    • 10 000 pages vues/mois
    • 1 accès conseiller
    • 1 site Internet
    • Support en 48h par email
    • Click To Chat uniquement
    Enterprise: sur devis
    • Nb pages vues sur mesure
    • Nb conseillers sur mesure
    • Nb sites Internet sur mesure
    • Support haute priorité (SLA)
    • Chat, call, visio
    • Ciblage
    • Reporting
    • Interlocuteur dédié
    • Suivi personnalisé
    • Garantie disponibilité 99,5% (option)
  • davidp le 28 mai 2015 17:04:28
    Description

    iAdvize is a live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat
    Gamme de prix

    iAdvize is a live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat
  • davidp le 28 mai 2015 17:03:06
    Fonctionne pour les utilisateurs sur mobile ?
    yes
    Description

    iAdvize est la première solution de chat en ligne en France.

    Sa solution de e-relation client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

  • davidp le 27 mai 2015 14:53:39
    Description

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More information : http://www.iadvize.com/en/features/
  • iAdvize UK le 27 mai 2015 14:52:52
    Site web
    http://landing.iadvize.com/en/click-to-community
  • davidp le 21 mai 2015 13:31:38
    Description

    iAdvize est la première solution de chat en ligne en France.

    Sa solution de e-relation client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

    Pour en savoir plus, n'hésitez pas à consulter les caractéristiques de notre solution support par chat : http://www.iadvize.com/fr/fonctionnalites/multicanal-multisupport/
  • davidp le 21 avr. 2015 15:50:54
    Description

    Download our Checklist to ensure the success of your online customer service project: http://landing.iadvize.com/en/checklist-customer-service

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More information : http://www.iadvize.com/en/features/
  • davidp le 17 avr. 2015 11:22:43
    Description
    Guide Gratuit Comment choisir votre solution de Live chat :http://landing.iadvize.com/fr/livre-blanc/choisir-solution-relation-client-online

    iAdvize est la première solution de chat en ligne en France.

    Sa solution de e-relation client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

    Pour en savoir plus, n'hésitez pas à consulter les caractéristiques de notre solution support par chat : http://www.iadvize.com/fr/fonctionnalites/multicanal-multisupport/
  • David P le 18 fév. 2015 17:27:27
    Gamme de prix
    http://www.iadvize.com/en/features/

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More information : http://www.iadvize.com/en/features/
    • 7 days free trial period
    • 19.90 euros/month (starter: 1 operator, 50 000 pageviews/month...),
    • 39.90 euros/month (pro: unlimited operators, 250 000 pageviews/month...),
    • 99.90 euros/month (custom: unlimited operators, 1 000 000 pageviews/month...)
  • David P le 18 fév. 2015 17:27:24
    Suivi des visites
    yes You can see their actions in real-time. If necessary, your can take control of the visitor's browser
  • David P le 11 fév. 2015 09:56:05
    Facebook
    http://www.facebook.com/iadvize.france
    Description
    http://www.iadvize.com/en/features/

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More information : http://www.iadvize.com/en/features/
  • Vanina le 28 déc. 2014 23:26:53
    Description

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

  • davidp le 16 déc. 2014 17:45:32
    Description

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More features: http://www.iadvize.com/en/features/
  • davidp le 12 déc. 2014 10:14:32
    Description
    To request a demo: http://landing.iadvize.com/en/signup-iadvize

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More features: http://www.iadvize.com/en/features/
    Support Mobile
    yes Desktop, tablet, smartphone... iAdvize enables you to advise your visitors wherever and whenever.
  • davidp le 12 déc. 2014 10:00:27
    Description
    To request a demo: http://landing.iadvize.com/en/signup-iadvize

    iAdvize is one of the best live chat support solutions which enables companies to interact in real-time with their online visitors. Its real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More features on: http://www.iadvize.com/en/features/
    Fonctionne pour les utilisateurs sur mobile ?
    yes https://www.iadvize.com/fr/wp-content/themes/iadvize/layoutImg/fr_FR/screenshots/accueil/screen-accueil-1.jpg
    Période d'essai gratuite
    yes
    Application Web
    yes PHP Web application
    Support Mobile
    no Desktop, tablet, smartphone... iAdvize enables you to advise your visitors wherever and whenever (any Google Talk client & XMPP Client)
    Statistiques du chat
    yes More than 150 key Performance indicators: Measure your sales and transactions + monitor staff performance + measure satisfaction + Google Analytics
    Transcriptions des conversations
    yes Unlimited from the Pro plan
    Cobrowsing
    yes You can see their actions in real-time. If necessary, your can take control of the visitor's browser
    Personnalisation de l'apparence
    yes Graphic design customisation: interface to customize the chat window as you want
    Multilingue
    yes Multilingual support: French, English, Spanish and German.
    Extensions personnalisées
    yes API: Salesforce, Zendesk...
    Video chat
    yes Give them the opportunity to access reassuring and human support by video conference. They can decide whether they are visible or not.
    API
    yes Free API
Retourner à: iAdvize