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History of iAdvize

Last update Sep. 14th 2017 9:35:52 PM
Creation date Jan. 6th 2011 2:19:01 PM
  • davidp on Sep. 30th 2015 9:35:16 AM
    Description

    iAdvize est une plateforme d’engagement client en temps réel (Click to chat, Click to Call, Click to Video, Community Messaging, Social). Associé à un moteur de ciblage comportemental et de filtrage, iAdvize permet de gérer l’ensemble des interactions en temps réel, d’accroître le taux de conversion et d’optimiser la fidélisation et la satisfaction client.

    • Click to Chat
    • Click to Call
    • Click to Video
    • Click to Community
    • iAdvize Social (Twitter, Facebook)

    Retrouvez toutes les fonctionnalités ici : http://www.iadvize.com/fr/produit/
  • davidp on Sep. 30th 2015 9:33:50 AM
    Description

    iAdvize est la première solution de chat en ligne en France. iAdvize fait partis des acteurs majeurs de l'engagement client en ligne en Europe.

    Sa plateforme d'engagement client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

    • Click to Chat
    • Click to Call
    • Click to Video
    • Click to Community Gratuit

    Retrouvez toutes les fonctionnalités ici : http://www.iadvize.com/fr/produit/
  • Jvideodesk on Sep. 29th 2015 4:54:17 PM
    Pilote
    yes Click to Community Gratuit http://socialcompare.com/u/1411/logo-iadvize-2jsje8bq.png
    Release date
    2010-01-08
    Chat textuel
    yes
    Chat audio
    yes
    Chat video
    yes Possibilité d'être assistés de façon rassurante et humaine, en visioconférence.
    Co-navigation
    yes La navigation collaborative permet de prendre la main sur la navigation du visiteur et ainsi le guider dans son inscription.
    API
    yes API gratuit
    Personnalisation de l'interface
    yes interface pour personnaliser la fenêtre de chat
    Statistics
    yes Statistiques temps réel. Marketing E-commerce : Taux de conversion, Panier moyen, CA après contact / Experience Client : Taux de satisfaction client, Taux de réponse, Coûts/contact
    Multi-Site Deployment
    yes Illimités à partir de la formule Enterprise
    Multilingue
    yes Saisie prédictive + liens pré-enregistrés + offres pré-enregistrées
    Ciblage des internautes
    yes 14 critères d'engagement par défaut + critères personnalisables illimités
  • davidp on Jun. 17th 2015 5:37:56 PM
    Description

    iAdvize est la première solution de chat en ligne en France. iAdvize fait partis des acteurs majeurs de l'engagement client en ligne en Europe.

    Sa plateforme d'engagement client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

    • Click to Chat
    • Click to Call
    • Click to Video
    • [New 2015] Click to Community Gratuit : http://landing.iadvize.com/fr/click-to-community

    Retrouvez toutes les fonctionnalités ici : http://www.iadvize.com/fr/fonctionnalites/multicanal-multisupport/
    Pricing plans
    Free trial period
    yes Click to Community Gratuit http://socialcompare.com/u/1411/logo-iadvize-2jsje8bq.png
  • davidp on Jun. 17th 2015 5:33:06 PM
    Description

    iAdvize is a live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Free Live Community Chat : http://landing.iadvize.com/en/click-to-community

    More features: http://www.iadvize.com/en/features/
    Pricing plans
  • davidp on Jun. 5th 2015 4:32:48 PM
    Free trial period
    yes Click to Community totalement Gratuit http://socialcompare.com/u/1411/logo-iadvize-2jsje8bq.png
    Description

    iAdvize est la première solution de chat en ligne en France. iAdvize fait partis des acteurs majeurs de l'engagement client en ligne en Europe.

    Sa plateforme d'engagement client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

    En 2014 Fonctionnalités : http://www.iadvize.com/fr/fonctionnalites/multicanal-multisupport/
    Pour vous aider à choisir votre solution de chat en ligne : http://landing.iadvize.com/fr/livre-blanc/choisir-solution-relation-client-online
    Pricing plans
    Small Business
    • 10 000 pages vues/mois
    • 1 accès conseiller
    • 1 site Internet
    • Support en 48h par email
    • Click To Chat uniquement
    Enterprise: sur devis
    • Nb pages vues sur mesure
    • Nb conseillers sur mesure
    • Nb sites Internet sur mesure
    • Support haute priorité (SLA)
    • Chat, call, visio
    • Ciblage
    • Reporting
    • Interlocuteur dédié
    • Suivi personnalisé
    • Garantie disponibilité 99,5% (option)
  • davidp on May 28th 2015 5:04:28 PM
    Description

    iAdvize is a live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat
    Trial and Prices

    iAdvize is a live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat
  • davidp on May 28th 2015 5:03:06 PM
    Works for customers on mobile devices?
    yes
    Description

    iAdvize est la première solution de chat en ligne en France.

    Sa solution de e-relation client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

  • davidp on May 27th 2015 2:53:39 PM
    Description

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More information : http://www.iadvize.com/en/features/
  • iAdvize UK on May 27th 2015 2:52:52 PM
    Website
    http://landing.iadvize.com/en/click-to-community
  • davidp on May 21st 2015 1:31:38 PM
    Description

    iAdvize est la première solution de chat en ligne en France.

    Sa solution de e-relation client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

    Pour en savoir plus, n'hésitez pas à consulter les caractéristiques de notre solution support par chat : http://www.iadvize.com/fr/fonctionnalites/multicanal-multisupport/
  • davidp on Apr. 21st 2015 3:50:54 PM
    Description

    Download our Checklist to ensure the success of your online customer service project: http://landing.iadvize.com/en/checklist-customer-service

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More information : http://www.iadvize.com/en/features/
  • davidp on Apr. 17th 2015 11:22:43 AM
    Description
    Guide Gratuit Comment choisir votre solution de Live chat :http://landing.iadvize.com/fr/livre-blanc/choisir-solution-relation-client-online

    iAdvize est la première solution de chat en ligne en France.

    Sa solution de e-relation client en temps réel (Click to Chat, Click to Call, Click to Vidéo, Click to community), associée à un moteur de ciblage comportemental permet d'augmenter le taux de conversion ou chiffre d'affaires et d'optimiser la fidélisation et la satisfaction client.

    Pour en savoir plus, n'hésitez pas à consulter les caractéristiques de notre solution support par chat : http://www.iadvize.com/fr/fonctionnalites/multicanal-multisupport/
  • David P on Feb. 18th 2015 5:27:27 PM
    Trial and Prices
    http://www.iadvize.com/en/features/

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More information : http://www.iadvize.com/en/features/
    • 7 days free trial period
    • 19.90 euros/month (starter: 1 operator, 50 000 pageviews/month...),
    • 39.90 euros/month (pro: unlimited operators, 250 000 pageviews/month...),
    • 99.90 euros/month (custom: unlimited operators, 1 000 000 pageviews/month...)
  • David P on Feb. 18th 2015 5:27:24 PM
    Visitor Monitoring
    yes You can see their actions in real-time. If necessary, your can take control of the visitor's browser
  • David P on Feb. 11th 2015 9:56:05 AM
    Facebook
    http://www.facebook.com/iadvize.france
    Description
    http://www.iadvize.com/en/features/

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support
    • [New 2015] Live Community Chat

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More information : http://www.iadvize.com/en/features/
  • Vanina on Dec. 28th 2014 11:26:53 PM
    Description

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

  • davidp on Dec. 16th 2014 5:45:32 PM
    Description

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More features: http://www.iadvize.com/en/features/
  • davidp on Dec. 12th 2014 10:14:32 AM
    Description
    To request a demo: http://landing.iadvize.com/en/signup-iadvize

    iAdvize is a leading live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More features: http://www.iadvize.com/en/features/
    Native mobile application
    yes Desktop, tablet, smartphone... iAdvize enables you to advise your visitors wherever and whenever.
  • davidp on Dec. 12th 2014 10:00:27 AM
    Description
    To request a demo: http://landing.iadvize.com/en/signup-iadvize

    iAdvize is one of the best live chat support solutions which enables companies to interact in real-time with their online visitors. Its real-time online customer service solution includes:

    • Live chat software: Click to Chat, Click to Call, Click to Video
    • Behavioural targeting engine
    • Customised Graphic Design
    • Multilingual support

    Reactive and proactive chat invitations can help visitors complete their order which will increase conversion rates and improve customer satisfaction. With iAdvize, your agents can interact with 6 visitors simultaneously and see their website movements in real-time. This cloud-based solution has a strong behavioural targeting engine which means companies can chat with visitors in specific situations, those in the checkout funnel for example. It also provides sophisticated reports about live chat customer satisfaction, turnover generated thanks to live chat and missed contact opportunities.

    More features on: http://www.iadvize.com/en/features/
    Works for customers on mobile devices?
    yes https://www.iadvize.com/fr/wp-content/themes/iadvize/layoutImg/fr_FR/screenshots/accueil/screen-accueil-1.jpg
    Free trial period
    yes
    Web-based Application
    yes PHP Web application
    Native mobile application
    no Desktop, tablet, smartphone... iAdvize enables you to advise your visitors wherever and whenever (any Google Talk client & XMPP Client)
    Chat statistics
    yes More than 150 key Performance indicators: Measure your sales and transactions + monitor staff performance + measure satisfaction + Google Analytics
    Conversation transcripts
    yes Unlimited from the Pro plan
    Cobrowsing
    yes You can see their actions in real-time. If necessary, your can take control of the visitor's browser
    Visual customization
    yes Graphic design customisation: interface to customize the chat window as you want
    International support
    yes Multilingual support: French, English, Spanish and German.
    Custom extensions
    yes API: Salesforce, Zendesk...
    Video chat
    yes Give them the opportunity to access reassuring and human support by video conference. They can decide whether they are visible or not.
    API
    yes Free API
Go back to: iAdvize