Historique de My Customer Cloud

Mis à jour 22 jun. 2012 21:55:44

Date de création 21 jun. 2012 18:48:25

• 
  mobilesworking le 22 jun. 2012 21:55:44Signaler

  Valeur modifiée non visible

  Embeddable

  yes (includes "float over" and "pop out" options)

• 
  mobilesworking le 22 jun. 2012 21:36:27Signaler

  Chat transcripts

  Yes, can be toggled on/off

  Flash-based

  No

• 
  mobilesworking le 22 jun. 2012 21:33:47Signaler

  Audio/video

  no

• 
  mobilesworking le 22 jun. 2012 21:26:25Signaler

  Site web

  http://mycustomercloud.com/

  Networks supported

  AIM, Yahoo!, MSN, Google Talk, ICQ, Facebook, XMPP/Jabber

  Custom APIs

  yes APIs and "hackable code"

• 
  mobilesworking le 22 jun. 2012 20:30:51Signaler

  Mobile-friendly widget

  yes

  SMS

  yes

  Privacy features

  Anonymize identifying information; SSL encryption; no ads; no data mining

  Customizable appearance

  yes

  Twitter integration

  - In development

• 
  mobilesworking le 21 jun. 2012 18:56:35Signaler

  Collaboration

  yes librarians by expertise and route chats accordingly

  Local client available

  yes through Pidgin, Adium, Psi

• 
  mobilesworking le 21 jun. 2012 18:48:26Signaler

  Mode

  70

  Nom

  My Customer Cloud

  Visibilité

  unlisted

  Editeur

  mobilesworking-1afn5rgi

  Catégorie

  communications

  Valeur modifiée non visible

  Concurrent operators

  Unlimited

  Customizable appearance

  Yes

  Multiple queues

  yes

  Embeddable

  yes (includes "float over" and "pop out" options, too)

  Cross-platform

  All major browsers

  Mobile-friendly widget

  Yes, auto-detects

  LibAnswers/Guides integration

  no

  Flash-based

  No, JavaScript

  Transfer chats

  yes

  Chat transcripts

  Yes, can be toggled

  Stats/report generation

  yes

  Customer support

  Yes, through Chatstaff

  Trial

  $20 credit

  Custom APIs

  Yes, APIs and "hackable code"

  SMS

  yes SMS

  Networks supported

  AIM, MSN, Yahoo!, Facebook, Google Talk, ICQ

  Local client available

  Yes, through Pidgin, Adium, Psi

  File attachment

  yes 10 meg max

  Publicité

  no

  Privacy features

  SSL encryption, no ads, no data mining

  Anonymize identifying data

  yes

  Collaboration

  Group librarians by expertise and route chats accordingly

  Customizable notifications

  yes Standard away message or hide widget when offline