Historique de Olark

Mis à jour 2020-03-02 20:50:40 Date de création 2011-01-06 14:19:01
  • Image
    https://socialcompare.com/u/2003/olark-live-chat-logo_d0b167fcaaa5eb721517ce12a1accebb.png https://socialcompare.com/u/2003/olark-live-chat-logo-5b1mbaaw.png
    English Posté 2020-03-02 20:50:40 par Alexis
  • Tarifs
    • Bronze Plan: $15 /month (1 operator...),
    • Gold Plan: $44 /month (4 operators, SSL security...),
    • Platinum Plan: $116 /month (8 operators, white label, SSL security...)
    • Ultimate Plan: $219 /month (15 operators, SSL security, white label, phone support...)
    English Posté 2017-01-27 07:17:09 par Watcheezy
  • Tarifs
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: $15 /month (1 operator...),
    • Gold Plan: $44 /month (4 operators, SSL security...),
    • Platinum Plan: $116 /month (8 operators, white label, SSL security...)
    • Ultimate Plan: $219 /month (15 operators, SSL security, white label, phone support...)
    English Posté 2016-06-08 09:20:37 par Suellen
  • Capture d'écran
    http://socialcompare.com/u/1602/olark_7643bb63190028a62df526f79fcc376a.png http://socialcompare.com/u/1602/olark-3722q66h.png
    English Posté 2016-02-15 17:12:55 par gerbora
  • Number of paid customers
    10000
    English Posté 2015-10-29 18:54:51 par Szymon Klimczak
  • Description

    Olark is the most beautiful and effective way to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Give customers the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark has powerful features to give you access to visitors and their behaviors. Make your business (and your site) look good and keep your customers coming back.

    Tarifs
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: 15 dollars/month (1 operator...),
    • Gold Plan: 44 dollars/month (4 operators, SSL security...),
    • Platinum Plan: 116 dollars/month (8 operators, white label, SSL security...)
    • Ultimate Plan: 219 dollars/month (15 operators, SSL security, white label, phone support...)
    English Posté 2014-10-07 23:42:48 par Vanina
  • Description
    English Posté 2014-06-17 17:47:53 par Ryan
  • Période d'essai gratuite
    yes Free plan, & all paid plans have 14 days free trial
    Messages hors ligne
    yes Messages sent to an email address(es) or into a CRM.
    English Posté 2013-02-01 01:07:43 par Lindsay from Olark
  • Gamme de prix
    All paid plans come with 14 day free trial.
    • Free Plan (1 operator with 20 conversations/month)
    • 15 dollars/month (bronze: 1 operator...),
    • 29 dollars/month (gold: 3 operators, SSL security...),
    • 69 dollars/month (platinum: 6 operators, white label, SSL security...)
    • 149 dollars/month (ultimate: 10 operators, SSL security, white label, phone support...)
    Messages hors ligne
    yes Messages sent to an email address(es) or into a CRM.
    English Posté 2013-02-01 01:07:36 par Lindsay from Olark
  • Tarifs
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: 17 dollars/month (1 operator...),
    • Gold Plan: 49 dollars/month (4 operators, SSL security...),
    • Platinum Plan: 129 dollars/month (8 operators, white label, SSL security...)
    • Ultimate Plan: 243 dollars/month (15 operators, SSL security, white label, phone support...)
    Application Web
    yes
    Fonctionne pour les utilisateurs sur mobile ?
    yes
    Support Mobile
    no No native app, but any Jabber/XMPP app will work
    Personnalisation de l'apparence
    yes use existing themes or full CSS customization + whitelabel (non-branded) version for an additional fee
    Profil des visiteurs
    yes Geo-location, IP address, browsing time, current & past page details, referrer, No. of visits to site, browser, OS platform, name, email, username, custom data with some API customization, shopping cart info for Shopify and Magento users
    Transfert entre opérateurs
    yes type !transfer command to transfer to all available operators, transcript link shows to new operator
    Discussion proactive
    yes Fully customizable rule-based triggers
    Description

    Your live chat solution is now a supercharged sales and live help tool! Olark provides clean integration with tools you already know and love so you can actually focus on selling and support. You can see all the activity on your site at once in real-time and proactively chat with your visitors.

    If you already have an IM client (even a mobile one on your iPhone, Android, or Blackberry), you're ready to use Olark. Live inside Gmail? You can carry on live chats without leaving the site! Any chat client that supports Jabber/XMPP or Gtalk is perfect for chatting with visitors on your site (like iChat, Adium, Pidgin, imo.im, GTalk, etc)

    Suivi des visites
    yes List of visitors shows inside your IM client buddy list or on the screen if using a web-based option. Can enable notifications for when visitors land on your site.
    API
    yes http://www.olark.com/docs
    Facebook
    https://www.facebook.com/olarkchat
    English Posté 2013-02-01 00:58:14 par Lindsay from Olark
  • Tarifs
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: 15 dollars/month (1 operator...),
    • Gold Plan: 44 dollars/month (4 operators, SSL security...),
    • Platinum Plan: 116 dollars/month (8 operators, white label, SSL security...)
    • Ultimate Plan: 219 dollars/month (15 operators, SSL security, white label, phone support...)
    Période d'essai gratuite
    yes Free plan
    English Posté 2013-01-31 23:06:16 par Vanina
  • Description

    Olark s'intégre à vos outils, pour permettre de se concentrer sur la vente et le support client. Olark permet de rapidement voir toutes l’activité de votre site d'un coup d'oeil. On peut soit attendre que les visiteurs contact l’équipe de support, soit directement interpeller ses visiteurs pour leur venir en aide.

    Olark peut s'utiliser depuis votre client de messagerie instantanée habituel ou bien vous pouvez l'utiliser depuis un téléphone mobile (iPhone, Android, Blackberry)

    Posté 2013-01-31 22:44:43 par Vanina
  • Description

    Olark s'intégre à vos outils, pour permettre de se concentrer sur la vente et le support client. Olark permet de rapidement voir toutes l’activité de votre site d'un coup d'oeil. On peut soit attendre que les visiteurs contact l’équipe de support, soit directement interpeller ses visiteurs pour leur venir en aide.

    Olark peut s'utiliser depuis votre client de messagerie instantanée habituel ou bien vous pouvez l'utiliser depuis un téléphone mobile (iPhone, Android, Blackberry)

    Posté 2012-04-15 22:47:40 par Alexis
  • Gamme de prix
    • Plan gratuit (1 opérateur avec 20 conversations/mois)
    • 15 dollars/mois (bronze: 1 opérateur ...),
    • 29 dollars/mois (gold: 3 opérateurs, SSL security...),
    • 69 dollars/mois (platinum: 6 opérateurs, marque blanche, sécurité SSL...)
    • 149 dollars/mois (ultimate: 10 opérateurs, sécurité SSL, marque blanche, support téléphonique...)
    Posté 2012-02-28 14:01:20 par Vanina
  • Live chat widget
    http://socialcompare.com/u/1202/olark-chatting-customizable-window_64b952d2c04a5d22268fa4b664954fa3.png http://socialcompare.com/u/1202/olark-chatting-customizable-window-13cnc6yz.png
    Image
    http://socialcompare.com/u/1202/olark-live-chat-support-software_3a7015c11ccb5f51c98c8562dfc55e86.png http://socialcompare.com/u/1202/olark-live-chat-support-software-13cnkyj1.png
    English Posté 2012-02-04 23:45:05 par Vanina
  • Description

    Your live chat solution is now a supercharged sales and live help tool! Olark provides clean integration with tools you already know and love so you can actually focus on selling and support. You can see all the activity on your site at once in real-time and proactively chat with your visitors.

    If you already have an IM client (even a mobile one on your iPhone, Android, or Blackberry), you're ready to use Olark. Live inside Gmail? You can carry on live chats without leaving the site! Any chat client that supports Jabber/XMPP or Gtalk is perfect for chatting with visitors on your site (like iChat, Adium, Pidgin, Meebo, GTalk, etc)

    English Posté 2012-02-04 23:36:16 par Vanina
  • Vidéo
    http://www.youtube.com/watch?v=my-b06LmkN0
    English Posté 2012-02-04 23:28:51 par Vanina
  • Gamme de prix
    • Free Plan (1 operator with 20 conversations/month)
    • 15 dollars/month (bronze: 1 operator...),
    • 29 dollars/month (gold: 3 operators, SSL security...),
    • 69 dollars/month (platinum: 6 operators, white label, SSL security...)
    • 149 dollars/month (ultimate: 10 operators, SSL security, white label, phone support...)
    English Posté 2012-01-10 22:23:34 par Vanina
  • Support Mobile
    no
    English Posté 2011-10-19 18:38:14 par Szymon Klimczak
Retourner à: Olark