History of Olark

Last update 2020-03-02 20:50:40 Creation date 2011-01-06 14:19:01
  • Image
    https://socialcompare.com/u/2003/olark-live-chat-logo_d0b167fcaaa5eb721517ce12a1accebb.png https://socialcompare.com/u/2003/olark-live-chat-logo-5b1mbaaw.png
    Posted 2020-03-02 20:50:40 by Alexis
  • Pricing plans
    • Bronze Plan: $15 /month (1 operator...),
    • Gold Plan: $44 /month (4 operators, SSL security...),
    • Platinum Plan: $116 /month (8 operators, white label, SSL security...)
    • Ultimate Plan: $219 /month (15 operators, SSL security, white label, phone support...)
    Posted 2017-01-27 07:17:09 by Watcheezy
  • Pricing plans
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: $15 /month (1 operator...),
    • Gold Plan: $44 /month (4 operators, SSL security...),
    • Platinum Plan: $116 /month (8 operators, white label, SSL security...)
    • Ultimate Plan: $219 /month (15 operators, SSL security, white label, phone support...)
    Posted 2016-06-08 09:20:37 by Suellen
  • Screenshot
    http://socialcompare.com/u/1602/olark_7643bb63190028a62df526f79fcc376a.png http://socialcompare.com/u/1602/olark-3722q66h.png
    Posted 2016-02-15 17:12:55 by gerbora
  • Number of paid customers
    10000
    Posted 2015-10-29 18:54:51 by Szymon Klimczak
  • Description

    Olark is the most beautiful and effective way to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Give customers the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark has powerful features to give you access to visitors and their behaviors. Make your business (and your site) look good and keep your customers coming back.

    Pricing plans
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: 15 dollars/month (1 operator...),
    • Gold Plan: 44 dollars/month (4 operators, SSL security...),
    • Platinum Plan: 116 dollars/month (8 operators, white label, SSL security...)
    • Ultimate Plan: 219 dollars/month (15 operators, SSL security, white label, phone support...)
    Posted 2014-10-07 23:42:48 by Vanina
  • Description
    Posted 2014-06-17 17:47:53 by Ryan
  • Free trial period
    yes Free plan, & all paid plans have 14 days free trial
    Offline messages
    yes Messages sent to an email address(es) or into a CRM.
    Posted 2013-02-01 01:07:43 by Lindsay from Olark
  • Trial and Prices
    All paid plans come with 14 day free trial.
    • Free Plan (1 operator with 20 conversations/month)
    • 15 dollars/month (bronze: 1 operator...),
    • 29 dollars/month (gold: 3 operators, SSL security...),
    • 69 dollars/month (platinum: 6 operators, white label, SSL security...)
    • 149 dollars/month (ultimate: 10 operators, SSL security, white label, phone support...)
    Offline messages
    yes Messages sent to an email address(es) or into a CRM.
    Posted 2013-02-01 01:07:36 by Lindsay from Olark
  • Pricing plans
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: 17 dollars/month (1 operator...),
    • Gold Plan: 49 dollars/month (4 operators, SSL security...),
    • Platinum Plan: 129 dollars/month (8 operators, white label, SSL security...)
    • Ultimate Plan: 243 dollars/month (15 operators, SSL security, white label, phone support...)
    Web-based Application
    yes
    Works for customers on mobile devices?
    yes
    Native mobile application
    no No native app, but any Jabber/XMPP app will work
    Visual customization
    yes use existing themes or full CSS customization + whitelabel (non-branded) version for an additional fee
    Visitor details
    yes Geo-location, IP address, browsing time, current & past page details, referrer, No. of visits to site, browser, OS platform, name, email, username, custom data with some API customization, shopping cart info for Shopify and Magento users
    Transfer to another operator
    yes type !transfer command to transfer to all available operators, transcript link shows to new operator
    Proactive chat triggers
    yes Fully customizable rule-based triggers
    Description

    Your live chat solution is now a supercharged sales and live help tool! Olark provides clean integration with tools you already know and love so you can actually focus on selling and support. You can see all the activity on your site at once in real-time and proactively chat with your visitors.

    If you already have an IM client (even a mobile one on your iPhone, Android, or Blackberry), you're ready to use Olark. Live inside Gmail? You can carry on live chats without leaving the site! Any chat client that supports Jabber/XMPP or Gtalk is perfect for chatting with visitors on your site (like iChat, Adium, Pidgin, imo.im, GTalk, etc)

    Visitor Monitoring
    yes List of visitors shows inside your IM client buddy list or on the screen if using a web-based option. Can enable notifications for when visitors land on your site.
    API
    yes http://www.olark.com/docs
    Facebook
    https://www.facebook.com/olarkchat
    Posted 2013-02-01 00:58:14 by Lindsay from Olark
  • Pricing plans
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: 15 dollars/month (1 operator...),
    • Gold Plan: 44 dollars/month (4 operators, SSL security...),
    • Platinum Plan: 116 dollars/month (8 operators, white label, SSL security...)
    • Ultimate Plan: 219 dollars/month (15 operators, SSL security, white label, phone support...)
    Free trial period
    yes Free plan
    Posted 2013-01-31 23:06:16 by Vanina
  • Description

    Olark s'intégre à vos outils, pour permettre de se concentrer sur la vente et le support client. Olark permet de rapidement voir toutes l’activité de votre site d'un coup d'oeil. On peut soit attendre que les visiteurs contact l’équipe de support, soit directement interpeller ses visiteurs pour leur venir en aide.

    Olark peut s'utiliser depuis votre client de messagerie instantanée habituel ou bien vous pouvez l'utiliser depuis un téléphone mobile (iPhone, Android, Blackberry)

    Français Posted 2013-01-31 22:44:43 by Vanina
  • Description

    Olark s'intégre à vos outils, pour permettre de se concentrer sur la vente et le support client. Olark permet de rapidement voir toutes l’activité de votre site d'un coup d'oeil. On peut soit attendre que les visiteurs contact l’équipe de support, soit directement interpeller ses visiteurs pour leur venir en aide.

    Olark peut s'utiliser depuis votre client de messagerie instantanée habituel ou bien vous pouvez l'utiliser depuis un téléphone mobile (iPhone, Android, Blackberry)

    Français Posted 2012-04-15 22:47:40 by Alexis
  • Trial and Prices
    • Plan gratuit (1 opérateur avec 20 conversations/mois)
    • 15 dollars/mois (bronze: 1 opérateur ...),
    • 29 dollars/mois (gold: 3 opérateurs, SSL security...),
    • 69 dollars/mois (platinum: 6 opérateurs, marque blanche, sécurité SSL...)
    • 149 dollars/mois (ultimate: 10 opérateurs, sécurité SSL, marque blanche, support téléphonique...)
    Français Posted 2012-02-28 14:01:20 by Vanina
  • Live chat widget
    http://socialcompare.com/u/1202/olark-chatting-customizable-window_64b952d2c04a5d22268fa4b664954fa3.png http://socialcompare.com/u/1202/olark-chatting-customizable-window-13cnc6yz.png
    Image
    http://socialcompare.com/u/1202/olark-live-chat-support-software_3a7015c11ccb5f51c98c8562dfc55e86.png http://socialcompare.com/u/1202/olark-live-chat-support-software-13cnkyj1.png
    Posted 2012-02-04 23:45:05 by Vanina
  • Description

    Your live chat solution is now a supercharged sales and live help tool! Olark provides clean integration with tools you already know and love so you can actually focus on selling and support. You can see all the activity on your site at once in real-time and proactively chat with your visitors.

    If you already have an IM client (even a mobile one on your iPhone, Android, or Blackberry), you're ready to use Olark. Live inside Gmail? You can carry on live chats without leaving the site! Any chat client that supports Jabber/XMPP or Gtalk is perfect for chatting with visitors on your site (like iChat, Adium, Pidgin, Meebo, GTalk, etc)

    Posted 2012-02-04 23:36:16 by Vanina
  • Video tour
    http://www.youtube.com/watch?v=my-b06LmkN0
    Posted 2012-02-04 23:28:51 by Vanina
  • Trial and Prices
    • Free Plan (1 operator with 20 conversations/month)
    • 15 dollars/month (bronze: 1 operator...),
    • 29 dollars/month (gold: 3 operators, SSL security...),
    • 69 dollars/month (platinum: 6 operators, white label, SSL security...)
    • 149 dollars/month (ultimate: 10 operators, SSL security, white label, phone support...)
    Posted 2012-01-10 22:23:34 by Vanina
  • Native mobile application
    no
    Posted 2011-10-19 18:38:14 by Szymon Klimczak
  • Web-based Application
    no
    Desktop Applications
    yes through IM clients
    Works for customers on mobile devices?
    no
    Posted 2011-09-30 13:34:28 by Szymon Klimczak
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