Compare Sizes
Register
Français

History of Olark

Last update Aug. 28th 2021 8:49:04 PM
Creation date Jan. 6th 2011 2:19:01 PM
  • Vanina on Aug. 28th 2021 8:49:04 PM
    Pricing plans
    • $29/month per seat

    Save 35% with a 2 year commitment.
  • Alexis on Mar. 2nd 2020 8:50:40 PM
    Image
    https://socialcompare.com/u/2003/olark-live-chat-logo_d0b167fcaaa5eb721517ce12a1accebb.png https://socialcompare.com/u/2003/olark-live-chat-logo-5b1mbaaw.png
  • Watcheezy on Jan. 27th 2017 7:17:09 AM
    Pricing plans
    • Bronze Plan: $15 /month (1 operator...),
    • Gold Plan: $44 /month (4 operators, SSL security...),
    • Platinum Plan: $116 /month (8 operators, white label, SSL security...)
    • Ultimate Plan: $219 /month (15 operators, SSL security, white label, phone support...)
  • Suellen on Jun. 8th 2016 9:20:37 AM
    Pricing plans
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: $15 /month (1 operator...),
    • Gold Plan: $44 /month (4 operators, SSL security...),
    • Platinum Plan: $116 /month (8 operators, white label, SSL security...)
    • Ultimate Plan: $219 /month (15 operators, SSL security, white label, phone support...)
  • gerbora on Feb. 15th 2016 5:12:55 PM
    Screenshot
    http://socialcompare.com/u/1602/olark_7643bb63190028a62df526f79fcc376a.png http://socialcompare.com/u/1602/olark-3722q66h.png
  • Szymon Klimczak on Oct. 29th 2015 6:54:51 PM
    Number of paid customers
    10000
  • Vanina on Oct. 7th 2014 11:42:48 PM
    Description

    Olark is the most beautiful and effective way to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Give customers the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark has powerful features to give you access to visitors and their behaviors. Make your business (and your site) look good and keep your customers coming back.

    Pricing plans
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: 15 dollars/month (1 operator...),
    • Gold Plan: 44 dollars/month (4 operators, SSL security...),
    • Platinum Plan: 116 dollars/month (8 operators, white label, SSL security...)
    • Ultimate Plan: 219 dollars/month (15 operators, SSL security, white label, phone support...)
  • Ryan on Jun. 17th 2014 5:47:53 PM
    Description
  • Lindsay from Olark on Feb. 1st 2013 1:07:43 AM
    Free trial period
    yes Free plan, & all paid plans have 14 days free trial
    Offline messages
    yes Messages sent to an email address(es) or into a CRM.
  • Lindsay from Olark on Feb. 1st 2013 1:07:36 AM
    Trial and Prices
    All paid plans come with 14 day free trial.
    • Free Plan (1 operator with 20 conversations/month)
    • 15 dollars/month (bronze: 1 operator...),
    • 29 dollars/month (gold: 3 operators, SSL security...),
    • 69 dollars/month (platinum: 6 operators, white label, SSL security...)
    • 149 dollars/month (ultimate: 10 operators, SSL security, white label, phone support...)
    Offline messages
    yes Messages sent to an email address(es) or into a CRM.
  • Lindsay from Olark on Feb. 1st 2013 12:58:14 AM
    Pricing plans
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: 17 dollars/month (1 operator...),
    • Gold Plan: 49 dollars/month (4 operators, SSL security...),
    • Platinum Plan: 129 dollars/month (8 operators, white label, SSL security...)
    • Ultimate Plan: 243 dollars/month (15 operators, SSL security, white label, phone support...)
    Web-based Application
    yes
    Works for customers on mobile devices?
    yes
    Native mobile application
    no No native app, but any Jabber/XMPP app will work
    Visual customization
    yes use existing themes or full CSS customization + whitelabel (non-branded) version for an additional fee
    Visitor details
    yes Geo-location, IP address, browsing time, current & past page details, referrer, No. of visits to site, browser, OS platform, name, email, username, custom data with some API customization, shopping cart info for Shopify and Magento users
    Transfer to another operator
    yes type !transfer command to transfer to all available operators, transcript link shows to new operator
    Proactive chat triggers
    yes Fully customizable rule-based triggers
    Description

    Your live chat solution is now a supercharged sales and live help tool! Olark provides clean integration with tools you already know and love so you can actually focus on selling and support. You can see all the activity on your site at once in real-time and proactively chat with your visitors.

    If you already have an IM client (even a mobile one on your iPhone, Android, or Blackberry), you're ready to use Olark. Live inside Gmail? You can carry on live chats without leaving the site! Any chat client that supports Jabber/XMPP or Gtalk is perfect for chatting with visitors on your site (like iChat, Adium, Pidgin, imo.im, GTalk, etc)

    Visitor Monitoring
    yes List of visitors shows inside your IM client buddy list or on the screen if using a web-based option. Can enable notifications for when visitors land on your site.
    API
    yes http://www.olark.com/docs
    Facebook
    https://www.facebook.com/olarkchat
  • Vanina on Jan. 31st 2013 11:06:16 PM
    Pricing plans
    • Free Plan (1 operator with 20 conversations/month)
    • Bronze Plan: 15 dollars/month (1 operator...),
    • Gold Plan: 44 dollars/month (4 operators, SSL security...),
    • Platinum Plan: 116 dollars/month (8 operators, white label, SSL security...)
    • Ultimate Plan: 219 dollars/month (15 operators, SSL security, white label, phone support...)
    Free trial period
    yes Free plan
  • Vanina on Jan. 31st 2013 10:44:43 PM
    Description

    Olark s'intégre à vos outils, pour permettre de se concentrer sur la vente et le support client. Olark permet de rapidement voir toutes l’activité de votre site d'un coup d'oeil. On peut soit attendre que les visiteurs contact l’équipe de support, soit directement interpeller ses visiteurs pour leur venir en aide.

    Olark peut s'utiliser depuis votre client de messagerie instantanée habituel ou bien vous pouvez l'utiliser depuis un téléphone mobile (iPhone, Android, Blackberry)

  • Alexis on Apr. 15th 2012 10:47:40 PM
    Description

    Olark s'intégre à vos outils, pour permettre de se concentrer sur la vente et le support client. Olark permet de rapidement voir toutes l’activité de votre site d'un coup d'oeil. On peut soit attendre que les visiteurs contact l’équipe de support, soit directement interpeller ses visiteurs pour leur venir en aide.

    Olark peut s'utiliser depuis votre client de messagerie instantanée habituel ou bien vous pouvez l'utiliser depuis un téléphone mobile (iPhone, Android, Blackberry)

  • Vanina on Feb. 28th 2012 2:01:20 PM
    Trial and Prices
    • Plan gratuit (1 opérateur avec 20 conversations/mois)
    • 15 dollars/mois (bronze: 1 opérateur ...),
    • 29 dollars/mois (gold: 3 opérateurs, SSL security...),
    • 69 dollars/mois (platinum: 6 opérateurs, marque blanche, sécurité SSL...)
    • 149 dollars/mois (ultimate: 10 opérateurs, sécurité SSL, marque blanche, support téléphonique...)
  • Vanina on Feb. 4th 2012 11:45:05 PM
    Live chat widget
    http://socialcompare.com/u/1202/olark-chatting-customizable-window_64b952d2c04a5d22268fa4b664954fa3.png http://socialcompare.com/u/1202/olark-chatting-customizable-window-13cnc6yz.png
    Image
    http://socialcompare.com/u/1202/olark-live-chat-support-software_3a7015c11ccb5f51c98c8562dfc55e86.png http://socialcompare.com/u/1202/olark-live-chat-support-software-13cnkyj1.png
  • Vanina on Feb. 4th 2012 11:36:16 PM
    Description

    Your live chat solution is now a supercharged sales and live help tool! Olark provides clean integration with tools you already know and love so you can actually focus on selling and support. You can see all the activity on your site at once in real-time and proactively chat with your visitors.

    If you already have an IM client (even a mobile one on your iPhone, Android, or Blackberry), you're ready to use Olark. Live inside Gmail? You can carry on live chats without leaving the site! Any chat client that supports Jabber/XMPP or Gtalk is perfect for chatting with visitors on your site (like iChat, Adium, Pidgin, Meebo, GTalk, etc)

  • Vanina on Feb. 4th 2012 11:28:51 PM
    Video
    http://www.youtube.com/watch?v=my-b06LmkN0
  • Vanina on Jan. 10th 2012 10:23:34 PM
    Trial and Prices
    • Free Plan (1 operator with 20 conversations/month)
    • 15 dollars/month (bronze: 1 operator...),
    • 29 dollars/month (gold: 3 operators, SSL security...),
    • 69 dollars/month (platinum: 6 operators, white label, SSL security...)
    • 149 dollars/month (ultimate: 10 operators, SSL security, white label, phone support...)
  • Szymon Klimczak on Oct. 19th 2011 6:38:14 PM
    Native mobile application
    no
Go back to: Olark