Historique de Sugester

Mis à jour 14 mai 2015 16:12:21

Date de création 14 mai 2015 15:38:22

• 
  Szymon Ozimek le 14 mai 2015 16:12:21Signaler

  Description

  Our product is an integrated communications platform, combining the features of a helpdesk system with robust task and information management functionalities. Keeping your customers has never been easier.

• 
  Szymon Ozimek le 14 mai 2015 16:05:41Signaler

  Prix de base

  36 USD /y/agent

  Gamme de prix

  Free plan + 30 day free trial + 4 plans ($9, $19, $49, $99)

  Editeur

  public

  Visibilité

  public

• 
  Szymon Ozimek le 14 mai 2015 16:00:57Signaler

  API

  yes

  Intégration autres réseaux sociaux

  yes

  Support Mobile

  - in development

  Transcriptions des conversations

  yes

  Messages hors ligne

  yes

  Personnalisation de l'apparence

  yes

  Multi-site

  yes

  Profil des visiteurs

  yes

  Multilingue

  yes

  Opérateurs multiples

  yes

  Transfert entre opérateurs

  yes

  Extensions personnalisées

  yes

  Mobile support

  yes

  Multi-language

  yes

  Cobrowsing

  yes

  Suivi des visites

  yes

  Programme d'affiliation / fidélité

  no

  Sent emails

  yes

  Calendrier

  yes

  Video chat

  - in development

  Alerts / Escalation

  yes

  WYSIWYG

  - limited WYSIWYG, extensive customization otherwise

  Application Web

  yes

  Applications bureau (desktop)

  yes

  Version gratuite

  yes

  Phone Support

  yes

  Email Support

  yes

  Image

  http://socialcompare.com/u/1505/sugester-logo-white2_86cae3502a9773b91c4fabce3b3212a8.png http://socialcompare.com/u/1505/sugester-logo-white2-2ssxjnic.png

  Service Level Agreement (SLA)

  yes

  Social Network Integration

  yes

  Group User Controls

  yes

  Custom Fields

  yes

  Web

  yes

  Email Parsing

  no

  Multi-Language Staff and Client Portals

  yes

  Two-Way Email Parsing

  no

  Ticket Billing

  yes

  Multiple Company Support

  yes

  Multiple Product Support

  yes

  WorkFlow

  yes

  Automation

  yes

  SMS Alerts

  -

  Ticket Views

  yes

  WHMCS Integration

  -

  Satellite Feature

  no

  Client Management

  yes

  3rd Party Integration and Hooks

  yes

  Custom Reporting

  yes

  Ticket Pinning

  yes

  LDAP/AD intégration

  no

  networkedhelpdesk.org

  no

  Price Advanced

  40 USD /year/agent

• 
  Szymon Ozimek le 14 mai 2015 15:41:06Signaler

  Site web

  http://sugester.com

  Date de lancement

  2015-03-04

  Créateurs

  Michał Stefaniak, Marcin Stefaniak, Paweł Deryło

  License

  SaaS - monthly payments

  Implementation language(s)

  English, Polish

  SaaS

  yes

  On Premise Version

  -

  Offre gratuite

  yes

  Prix de base

  9 USD

  Prix

  99 USD