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Historique de Userlike

Mis à jour 24 nov. 2022 08:40:34
Date de création 31 jan. 2013 22:44:43
  • tstl le 24 nov. 2022 08:38:31
    Description

    Userlike is a unique and powerful software for live chat and customer messaging. It offers companies a central inbox for all customer messages from various channels such as website chat, WhatsApp, Facebook Messenger, Telegram, SMS and more.

    Messages are processed using professional service features such as message templates, live translations, file sharing, intelligent routing and browser-based video calls, including screen sharing.

    With Userlike’s AI Automation Hub you can create self-service tools, such as AI chatbots, smart FAQ pages and interactive contact forms to automate your service.

    Userlike is a GDPR-compliant customer communication software with a secure data infrastructure hosted on German servers. Since Userlike can adapt to your business goals, it’s an all-in-one solution that’s suitable for any company size.

    Vidéo
    https://www.youtube.com/watch?v=GmvUfLlc0g8
    Image
    https://socialcompare.com/u/202211/userlike-logo-normal-250x250_909016451fc0f0dfe021e6c94671bb90.png https://socialcompare.com/u/202211/userlike-logo-normal-250x250-6qaz6q3i.png
  • tstl le 24 nov. 2022 08:19:17
    Tarifs
    • Free Plan: 1 Widget; 1 Seat; All the core features
    • Userlike Team (€90/month): 4 Widgets; 4 Seats; 2 Messaging-Apps ; All the core features; Website Messenger, Add-ons, WhatsApp channel, Messaging channels, Live Translation, Video calls, Screen sharing, Basic API access
    • Userlike Corporate (€290/month) : 10 Widgets; 10 Seats; 4 Messaging-Apps; All the core features; Website Messenger, Add-ons, WhatsApp channel, Messaging channels, Live Translation, Video calls, Screen sharing, Basic API access, AI Automation Hub, Chatbot, Analytics
    • Userlike Flex (Ask for quote) : 10+ Widgets; 10+ Seats; 4+ Messaging Apps; Website Messenger, Add-ons, WhatsApp channel, Messaging channels, Live Translation, Video calls, Screen sharing, Basic API access, AI Automation Hub, Chatbot, Analytics, White Label, Advanced routing, Professional onboarding, Organizations, Dedicated manager account
  • tstl le 24 nov. 2022 08:11:28
    Multi-site
    yes Integrate single or multiple widget per site by group, type of support or user behavior.
  • tstl le 24 nov. 2022 07:47:51
    Cobrowsing
    yes Guide your visitor to any page of your website.
    Messages hors ligne
    yes Yes. Synchronous and asynchronous communication mode
    Transcriptions des conversations
    yes Transcripts are stored within the Message Center and can be retrieved anytime, downloaded or automatically sent to your CRM.
  • tstl le 24 nov. 2022 07:42:15
    Video chat
    yes
    Extensions personnalisées
    yes Add-ons and Plugins available: Magento, Zendesk, Highrise, Desk.com, Github, Pipedrive, Slack and many more.
    Transfert entre opérateurs
    yes Conversation including chat transcripts can be forwarded to other operators.
    Multilingue
    yes Multilingual-Support
    Réponses pré-enregistrées
    yes Easily create chat macros and sort them into groups.
  • Vanina le 24 oct. 2022 21:11:05
    Tarifs
    • Free Plan: 1 Widget; 1 Seat; All the core features
    • Userlike Team (€90/month): 4 Widgets; 4 Seats; 1 Channel ; All the core features; Add-ons
    • Userlike Corporate (€290/month) : 10 Widgets; 10 Seats; 3 Channel; All the core features; Add-ons; Analytics; Live Translation; Audio and Video calls; Screen Sharing
    • Userlike Business (€720/month) : 20 Widgets; 20 Seats; 5 Channel; WhatsApp channel; Chatbot; All the core features; Add-ons; Analytics; Live Translation; Audio and Video calls; Screen Sharing; White label; Full API access; Advanced Routing
    • Userlike Custom: Ask for quote
  • tstl le 27 sep. 2021 09:51:06
    Tarifs

    Après la période d'essai gratuite, les utilisateurs peuvent s'abonner aux produits suivants :

    • Plan gratuit : 1 widget ; 1 siège ; toutes les fonctionnalités principales comme le support d'images et de vidéos, les messages prédéfinis, fonctions de confidentialité des données, le support multilingue, les enquêtes et les évaluations, formulaire d'inscription
    • Userlike Team (€90/mois) : 4 Widgets ; 4 Sièges ; 1 Canal ; Toutes les fonctionnalités principales ; Add-ons; Canal WhatsApp
      • .
    • Userlike Corporate (€290/mois) : 10 Widgets ; 10 sièges ; 3 canaux ; Toutes les fonctionnalités principales ; Add-ons ; Analytics ; Traduction simultanée ; Appels audio et vidéo ; Partage d'écran
      • .
    • Userlike Business (720 €/mois) : 20 Widgets ; 20 sièges ; 5 canaux ; canal WhatsApp ; Chatbot ; toutes les fonctionnalités principales ; Add-ons ; Analytics ; Traduction simultanée ; Appels audio et vidéo ; Partage d'écran, Marque blanche, accès complet à l'API, routage avancé. Routage
    • Userlike Custom : Demandez un devis
  • tstl le 27 sep. 2021 09:39:39
    Tarifs

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 Widget; 1 Seat; All the core features like Image and video support, Canned messages, Data privacy features, File sharing, Multi-language support, Surveys and ratings, Registration form
    • Userlike Team (€90/month): 4 Widgets; 4 Seats; 1 Channel ; All the core features; Add-ons
    • Userlike Corporate (€290/month) : 10 Widgets; 10 Seats; 3 Channel; All the core features; Add-ons; Analytics; Live Translation; Audio and Video calls; Screen Sharing
    • Userlike Business (€720/month) : 20 Widgets; 20 Seats; 5 Channel; WhatsApp channel; Chatbot; All the core features; Add-ons; Analytics; Live Translation; Audio and Video calls; Screen Sharing; White label; Full API access; Advanced Routing
    • Userlike Custom: Ask for quote
  • tstl le 4 nov. 2020 11:22:13
    Tarifs

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 Widget; 1 Seat; All the core features like Image and video support, Canned messages, Data privacy features, File sharing, Multi-language support, Surveys and ratings, Registration form
    • Userlike Team (€90/month): 4 Widgets; 4 Seats; 1 Channel ; All the core features; Add-ons
    • Userlike Corporate (€290/month) : 10 Widgets; 10 Seats; 3 Channel; All the core features; Add-ons; Analytics; Live Translation; Audio calls
    • Userlike Business (€720/month) : 20 Widgets; 20 Seats; 5 Channel; WhatsApp channel; Chatbot; All the core features; Add-ons; Analytics; Live Translation; Audio calls; White label; Full API access; Advanced Routing
    • Userlike Custom: Ask for quote
  • tstl le 4 nov. 2020 11:16:35
    Tarifs

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 Widget; 1 Seat; All the core features like Image and video support, Canned messages, Data privacy features, File sharing, Multi-language support, Surveys and ratings, Registration form
    • Userlike Team (€90/month): 4 Widgets; 4 Seats; 1 Channel ; All the core features; Add-ons
    • Userlike Corporate (€290/month) : 4 Widgets; 4 Seats; 3 Channel; All the core features; Add-ons; Analytics; Live Translation; Audio calls
    • Userlike Business (€720/month) : 10 Widgets; 10 Seats; 5 Channel; WhatsApp channel; Chatbot; All the core features; Add-ons; Analytics; Live Translation; Audio calls; White label; Full API access; Advanced Routing
    • Userlike Custom: Ask for quote
    Vidéo
    https://www.youtube.com/watch?v=Cl_6lE1otVA&t=6s
  • tstl le 17 mai 2019 15:35:14
    Vidéo
    http://www.youtube.com/watch?v=H60NbpiuJM0
  • tstl le 14 fév. 2018 10:08:51
    Vidéo
    http://www.youtube.com/watch?v=TdyxZ_gWC1w&t
    Tarifs

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 operator; 1 chat widget; unlimited chats
    • Userlike Team (€29/month): 3 operators; 3 chat widgets; unlimited history; integrations; basic customization
    • Userlike Corporate (€99/month) : 5 operators; 5 chat widgets; analytics; WhatsApp Connect; full customization;
    • Userlike Business (€299/month) : 10 operators; 10 chat widgets; phone support; API; white label;
    • Userlike Custom: Ask for quote
  • Vanina le 26 jan. 2017 14:12:20
    Vidéo
    http://www.youtube.com/watch?v=ZCwGo2CzbuQ
  • Pascal Van Opzeeland le 9 mai 2016 22:30:17
    Description

    Live chat for website and mobile support. Be there when your customers need you the most – when they’re browsing on your website.

    Your customers could be anywhere, which is why Userlike works great on any device. Whether they are browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone – Userlike guarantees an optimal live chat experience.

    Help your customers when it matters, where it matters.

    Période d'essai gratuite
    yes 14 days - no credit card required - Free plan available
    Tarifs

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 operator; 1 chat widget; unlimited chats
    • Userlike Team (€29/month): 3 operators; 3 chat widgets; unlimited history; integrations; basic customization
    • Userlike Corporate (€79/month) : 5 operators; 5 chat widgets; analytics; WhatsApp Connect; full customization;
    • Userlike Business (€199/month) : 10 operators; 10 chat widgets; phone support; API; white label;
    • Userlike Custom: Ask for quote
    Fonctionne pour les utilisateurs sur mobile ?
    yes Optimized for mobile devices (smartphone & tablet)
    Contrôle de la navigation utilisateur
    yes See at what url your chat partners are and how they navigate over your site.
    Multilingue
    yes Support in English, German, Dutch, Portuguese
    Transfert entre opérateurs
    yes Chat including chats can be forwarded to other operators, including the user details. Easy transfer by command.
    Video chat
    no
    Capture d'écran à distance
    yes
    API
    yes Open API, Javascript API, and remote API to set up advanced chat behavior.
  • martalw le 27 avr. 2016 22:16:15
    Description

    Userlike offers a professional and lightweight live chat software for websites. Raise your conversion rates and create happy and loyal customers through an outstanding online customer service. Our various software packages connect to the needs of businesses from any size.

  • martalw le 27 avr. 2016 22:14:28
    Vidéo
    https://www.youtube.com/watch?v=ZCwGo2CzbuQ
    Multi-site
    yes Deploys single or multiple widget per site by group, type of support or user behavior.
    Profil des visiteurs
    yes Geo-location, Name, Email, Product, Referral, Browser, OS, Page Impressions, Visits and any info provided by the visitor. No IP address. Data privacy mode available to comply with country regulations.
    Réponses pré-enregistrées
    yes Very easy to create and use with shortcuts. Can be gathered in groups
  • martalw le 27 avr. 2016 22:07:15
    Description

    Userlike offers a professional and lightweight live chat software for websites. Raise your conversion rates and create happy and loyal customers through an outstanding online customer service. Our various software packages connect to the needs of businesses from any size.

    Vidéo
    https://www.youtube.com/watch?v=ZCwGo2CzbuQ&feature=youtu.be
    Tarifs

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 operator; 1 chat widget; unlimited widgets
    • Userlike Team (€29/month): 3 operators; 3 chat widgets; unlimited history; integrations; basic customization
    • Userlike Corporate (€79/month): 5 operators; 5 chat widgets; analytics; WhatsApp Connect; full customization;
    • Userlike Business (€199/month): 10 operators; 10 chat widgets; phone support; API; white label;
    • Userlike Custom: Ask for quote
    Opérateurs multiples
    yes Allows group support, routing visitors by specific widgets, topic chosen or, if none, to the available operator.
    Transcriptions des conversations
    yes Transcripts are stored within message center and can be retrieved anytime, downloaded or automatically sent to CRM.
  • neuvilll le 11 aoû. 2014 11:49:12
    Contrôle de la navigation utilisateur
    yes See at what url your chat partner is and how he navigates over your site.
    Transfert entre opérateurs
    yes Chat including chat history is transferable to other operators. User details are transferred as well. Easy transfer by command
    API
    yes Open API and Javascript API
    Capture d'écran à distance
    yes Operator can ask for a screenshot by a command
    Réponses pré-enregistrées
    yes Canned messages using shortcuts, can be added by both operators and admin. Can be gathered in groups
    Cobrowsing
    yes Guide your visitor to any page- Push webpages
    Messages hors ligne
    yes Yes
    Support Mobile
    yes Connect with Mobile Clients like Beejive, Verbs or Xabber (any XMPP chat client)
    Statistiques du chat
    yes Complete Chat Statistics (Operators, widgets, goals, etc.), Integration with Google Analytics, Tracking API
    Multi-site
    yes Deploy unique widgets per site and connect with the proper operator group. Unlimited in all plans.
  • neuvilll le 9 jul. 2014 14:54:03
    Tarifs

    After the free trial period, users can subscribe for the following products:

    • Free 0€/Month
    • Team 37$/Month
    • Corporate 102$/Month
    • Custom/ ask for a quote
    Multilingue
    yes Support in English, German, French, Dutch, Portuguese
  • neuvilll le 9 jul. 2014 14:53:08
    Multi-site
    yes Illimité
    Opérateurs multiples
    yes Un conseiller disponible pour la version gratuite. Nombre illimité pour le produit réalisé sur demande.
Retourner à: Userlike