History of Userlike

Last update 2021-09-27 09:51:06 Creation date 2013-01-31 22:44:43
  • Pricing plans

    Après la période d'essai gratuite, les utilisateurs peuvent s'abonner aux produits suivants :

    • Plan gratuit : 1 widget ; 1 siège ; toutes les fonctionnalités principales comme le support d'images et de vidéos, les messages prédéfinis, fonctions de confidentialité des données, le support multilingue, les enquêtes et les évaluations, formulaire d'inscription
    • Userlike Team (€90/mois) : 4 Widgets ; 4 Sièges ; 1 Canal ; Toutes les fonctionnalités principales ; Add-ons; Canal WhatsApp
    • .
    • Userlike Corporate (€290/mois) : 10 Widgets ; 10 sièges ; 3 canaux ; Toutes les fonctionnalités principales ; Add-ons ; Analytics ; Traduction simultanée ; Appels audio et vidéo ; Partage d'écran
    • .
    • Userlike Business (720 €/mois) : 20 Widgets ; 20 sièges ; 5 canaux ; canal WhatsApp ; Chatbot ; toutes les fonctionnalités principales ; Add-ons ; Analytics ; Traduction simultanée ; Appels audio et vidéo ; Partage d'écran, Marque blanche, accès complet à l'API, routage avancé. Routage
    • Userlike Custom : Demandez un devis
    Français Posted 2021-09-27 09:51:06 by tstl
  • Pricing plans

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 Widget; 1 Seat; All the core features like Image and video support, Canned messages, Data privacy features, File sharing, Multi-language support, Surveys and ratings, Registration form
    • Userlike Team (€90/month): 4 Widgets; 4 Seats; 1 Channel ; All the core features; Add-ons
    • Userlike Corporate (€290/month) : 10 Widgets; 10 Seats; 3 Channel; All the core features; Add-ons; Analytics; Live Translation; Audio and Video calls; Screen Sharing
    • Userlike Business (€720/month) : 20 Widgets; 20 Seats; 5 Channel; WhatsApp channel; Chatbot; All the core features; Add-ons; Analytics; Live Translation; Audio and Video calls; Screen Sharing; White label; Full API access; Advanced Routing
    • Userlike Custom: Ask for quote
    Posted 2021-09-27 09:39:39 by tstl
  • Pricing plans

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 Widget; 1 Seat; All the core features like Image and video support, Canned messages, Data privacy features, File sharing, Multi-language support, Surveys and ratings, Registration form
    • Userlike Team (€90/month): 4 Widgets; 4 Seats; 1 Channel ; All the core features; Add-ons
    • Userlike Corporate (€290/month) : 10 Widgets; 10 Seats; 3 Channel; All the core features; Add-ons; Analytics; Live Translation; Audio calls
    • Userlike Business (€720/month) : 20 Widgets; 20 Seats; 5 Channel; WhatsApp channel; Chatbot; All the core features; Add-ons; Analytics; Live Translation; Audio calls; White label; Full API access; Advanced Routing
    • Userlike Custom: Ask for quote
    Posted 2020-11-04 11:22:13 by tstl
  • Pricing plans

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 Widget; 1 Seat; All the core features like Image and video support, Canned messages, Data privacy features, File sharing, Multi-language support, Surveys and ratings, Registration form
    • Userlike Team (€90/month): 4 Widgets; 4 Seats; 1 Channel ; All the core features; Add-ons
    • Userlike Corporate (€290/month) : 4 Widgets; 4 Seats; 3 Channel; All the core features; Add-ons; Analytics; Live Translation; Audio calls
    • Userlike Business (€720/month) : 10 Widgets; 10 Seats; 5 Channel; WhatsApp channel; Chatbot; All the core features; Add-ons; Analytics; Live Translation; Audio calls; White label; Full API access; Advanced Routing
    • Userlike Custom: Ask for quote
    Video tour
    https://www.youtube.com/watch?v=Cl_6lE1otVA&t=6s
    Posted 2020-11-04 11:16:35 by tstl
  • Video tour
    http://www.youtube.com/watch?v=H60NbpiuJM0
    Posted 2019-05-17 15:35:14 by tstl
  • Video tour
    http://www.youtube.com/watch?v=TdyxZ_gWC1w&t
    Pricing plans

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 operator; 1 chat widget; unlimited chats
    • Userlike Team (€29/month): 3 operators; 3 chat widgets; unlimited history; integrations; basic customization
    • Userlike Corporate (€99/month) : 5 operators; 5 chat widgets; analytics; WhatsApp Connect; full customization;
    • Userlike Business (€299/month) : 10 operators; 10 chat widgets; phone support; API; white label;
    • Userlike Custom: Ask for quote
    Posted 2018-02-14 10:08:51 by tstl
  • Video tour
    http://www.youtube.com/watch?v=ZCwGo2CzbuQ
    Posted 2017-01-26 14:12:20 by Vanina
  • Description

    Live chat for website and mobile support. Be there when your customers need you the most – when they’re browsing on your website.

    Your customers could be anywhere, which is why Userlike works great on any device. Whether they are browsing from their desktop, chilling on the couch with their tablet, or sitting on the bus with their smartphone – Userlike guarantees an optimal live chat experience.

    Help your customers when it matters, where it matters.

    Free trial period
    yes 14 days - no credit card required - Free plan available
    Pricing plans

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 operator; 1 chat widget; unlimited chats
    • Userlike Team (€29/month): 3 operators; 3 chat widgets; unlimited history; integrations; basic customization
    • Userlike Corporate (€79/month) : 5 operators; 5 chat widgets; analytics; WhatsApp Connect; full customization;
    • Userlike Business (€199/month) : 10 operators; 10 chat widgets; phone support; API; white label;
    • Userlike Custom: Ask for quote
    Works for customers on mobile devices?
    yes Optimized for mobile devices (smartphone & tablet)
    Clickpath Tracker
    yes See at what url your chat partners are and how they navigate over your site.
    International support
    yes Support in English, German, Dutch, Portuguese
    Transfer to another operator
    yes Chat including chats can be forwarded to other operators, including the user details. Easy transfer by command.
    Video chat
    no
    Remote screenshot
    yes
    API
    yes Open API, Javascript API, and remote API to set up advanced chat behavior.
    Posted 2016-05-09 22:30:17 by Pascal Van Opzeeland
  • Description

    Userlike offers a professional and lightweight live chat software for websites. Raise your conversion rates and create happy and loyal customers through an outstanding online customer service. Our various software packages connect to the needs of businesses from any size.

    Posted 2016-04-27 22:16:15 by martalw
  • Video tour
    https://www.youtube.com/watch?v=ZCwGo2CzbuQ
    Multi-site
    yes Deploys single or multiple widget per site by group, type of support or user behavior.
    Visitor details
    yes Geo-location, Name, Email, Product, Referral, Browser, OS, Page Impressions, Visits and any info provided by the visitor. No IP address. Data privacy mode available to comply with country regulations.
    Predefined responses
    yes Very easy to create and use with shortcuts. Can be gathered in groups
    Posted 2016-04-27 22:14:28 by martalw
  • Description

    Userlike offers a professional and lightweight live chat software for websites. Raise your conversion rates and create happy and loyal customers through an outstanding online customer service. Our various software packages connect to the needs of businesses from any size.

    Video tour
    https://www.youtube.com/watch?v=ZCwGo2CzbuQ&feature=youtu.be
    Pricing plans

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 operator; 1 chat widget; unlimited widgets
    • Userlike Team (€29/month): 3 operators; 3 chat widgets; unlimited history; integrations; basic customization
    • Userlike Corporate (€79/month): 5 operators; 5 chat widgets; analytics; WhatsApp Connect; full customization;
    • Userlike Business (€199/month): 10 operators; 10 chat widgets; phone support; API; white label;
    • Userlike Custom: Ask for quote
    Multiple operators
    yes Allows group support, routing visitors by specific widgets, topic chosen or, if none, to the available operator.
    Conversation transcripts
    yes Transcripts are stored within message center and can be retrieved anytime, downloaded or automatically sent to CRM.
    Posted 2016-04-27 22:07:15 by martalw
  • Clickpath Tracker
    yes See at what url your chat partner is and how he navigates over your site.
    Transfer to another operator
    yes Chat including chat history is transferable to other operators. User details are transferred as well. Easy transfer by command
    API
    yes Open API and Javascript API
    Remote screenshot
    yes Operator can ask for a screenshot by a command
    Predefined responses
    yes Canned messages using shortcuts, can be added by both operators and admin. Can be gathered in groups
    Cobrowsing
    yes Guide your visitor to any page- Push webpages
    Offline messages
    yes Yes
    Native mobile application
    yes Connect with Mobile Clients like Beejive, Verbs or Xabber (any XMPP chat client)
    Chat statistics
    yes Complete Chat Statistics (Operators, widgets, goals, etc.), Integration with Google Analytics, Tracking API
    Multi-site
    yes Deploy unique widgets per site and connect with the proper operator group. Unlimited in all plans.
    Posted 2014-08-11 11:49:12 by neuvilll
  • Pricing plans

    After the free trial period, users can subscribe for the following products:

    • Free 0€/Month
    • Team 37$/Month
    • Corporate 102$/Month
    • Custom/ ask for a quote
    International support
    yes Support in English, German, French, Dutch, Portuguese
    Posted 2014-07-09 14:54:03 by neuvilll
  • Multi-site
    yes Illimité
    Multiple operators
    yes Un conseiller disponible pour la version gratuite. Nombre illimité pour le produit réalisé sur demande.
    Français Posted 2014-07-09 14:53:08 by neuvilll
  • Pricing plans

    A la suite de la période d'essai, les utilisateurs peuvent souscrire à l'un des plans suivants:

    • Free 0€/Mois
    • Team 29€/Mois
    • Corporate 79€/Mois
    • Custom/ Sur devis
    Predefined responses
    yes Messages pré-définis à l'aide de raccourcis clavier. Peuvent être ajoutés/modifiés par l'administrateur ou le conseiller.
    International support
    yes Assistance en Anglais, Français, Allemand, Néerlandais, Portugais
    Français Posted 2014-07-09 14:52:25 by neuvilll
  • Multi-site
    yes unlimited in all
    Posted 2014-05-23 16:23:41 by SvetLana Molchanova
  • Description

    Userlike est une solution Saas de Click to Chat afin de dialoguer instantanément avec les visiteurs de son site web.

    Grâce à ce système, les ventes décollent et la satisfaction client augmente.

    Il est possible de dialoguer à partir du tableau de bord Userlike ou à partir d'un client de messagerie externe.

    Français Posted 2014-03-26 15:00:37 by neuvilll
  • Free trial period
    yes 14 jours/Aucune carte de crédit requise/Version gratuite disponible
    Pricing plans
    A la suite de la période d'essai, les utilisateurs peuvent souscrire à l'un des plans suivants:
    • Free 0€/Mois
    • Team 37$/Mois
    • Corporate 102$/Mois
    • Custom/ Sur devis
    Français Posted 2014-03-26 14:58:00 by neuvilll
  • Visitor details
    yes Geo-localisation, Nom, Email,Produit, Navigateur, Système d'exploitation, Impressions de pages, Visites, etc.
    Visual customization
    yes Entièrement personnalisable (y compris le texte)
    Offline messages
    yes Oui. Ils peuvent être envoyés vers un logiciel CRM sous forme de ticket.
    Conversation transcripts
    yes Sauvegardées sur serveurs. Les trasncriptions sont accessibles à tout moment et peuvent être envoyées vers un logiciel CRM sous forme de ticket.
    Multiple operators
    yes Un conseiller disponible pour la version gratuite. Nombre illimité pour le produits réalisé sur demande.
    Chat statistics
    yes Statistiques de dialogue complètes et en temps réel (Graphiques etc.), Intégration à Google Analytics, API de suivi
    Works for customers on mobile devices?
    yes Optimisé pour tous les appareils mobiles (smartphones & Tablettes)
    Native mobile application
    yes Compatible avec les clients de messagerie pour Windows et Mac
    Desktop Applications
    yes Compatible avec les clients de messagerie pour Wiindows et Mac
    IM (Google Talk, Jabber...) integration
    yes Compatible avec Jabber
    Français Posted 2014-03-26 14:53:52 by neuvilll
  • Video chat
    yes Disponible à partir d'un Add-on
    Visitor Monitoring
    yes Disponible lorsque l'utilisateur est connecté
    Proactive chat triggers
    yes Entièrement personnalisable
    Custom extensions
    yes Add-ons et Plugins disponibles: Magento, Zendesk, Highrise, Desk.com, Github et bien d'autres encore.
    Transfer to another operator
    yes La conversation ainsi que l'historique peuvent être transférés vers un autre conseiller. Les informations de l'utilisateur peuvent être également transférées.
    International support
    yes Assistance en Anglais, Français, Allemand, Espagnol, Néerlandais
    Predefined responses
    yes Messages pré-définis à l'aide de raccourcis clavier. Peuvent être ajotués/modifiés par l'administrateur ou le conseiller.
    Français Posted 2014-03-26 14:40:49 by neuvilll
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