Business > Enterprises > Help Desk
2017-03-07 11:41:10
Easy to use phone support software. Instantly get phone numbers in 30+ countries and distribute calls to your team wherever they are.
Comparison of VOIP providers for small business
Like 6
Launch date2014-07-01
CreatorOlivier Pailhes, Quentin Nickmans, Thibaud Elziere
Video tour
  • Pricing starts at $24/month (1 number, 3 users,unlimited inbound calls, 5-hour bundle of outbound calls/call forwarding to any phone)
Free trial periodYes 14 days
Set-up feeNo $0
Cancellation feeNo cancel at any time
Toll-Free NumbersYes Toll-free numbers available
Local NumbersYes in the US and 30 other countries worldwide
Keep existing numberYes You can port any of your existing number, including toll free.
Unlimited ExtensionsYes
On Hold MusicYes Choose the music you want or use the default ringing tone.
Custom greetingsYes Create easily greetings, absence message and voicemail. Record them, upload them or just write them down, Aircall will vocalize them for you.
Voice studioYes Choose from dozen of voices and languages.
Answering RulesYes Opening hours, voicemails, call cascading and queuing.
Collaboration (partager, assigner...)Yes Shared call inbox, shared contacts, mark calls as treated, archive calls and add notes across the team.
Unlimited calling
Unlimited Call Handling
Name Directory
Conference calling
Cloud FaxNo
Call ForwardingYes Each user can choose to get calls forwarded to one or several phones.
Call ScreeningYes
Call Blast
Call Recording
Call LogsYes View all past calls (inbound and outbound) and archive as needed.
Call Flip
VoicemailYes Receive voicemails in your mailbox. Play them directly from the email.
Visual voicemailYes Shared voicemail view within the app.
Click to CallYes Easily add a Call button on your website to let visitors call you without friction. Use Aircall design or yours.
REST API- Webhooks available
Integration with third parties services
Microsoft Outlook Integration
Google Docs Integration
Google Contacts Sync
Box Integration
Other integration
Mobile Applications
iPhone applicationNo coming soon
Android applicationNo coming soon
Blackberry applicationNo
Phone supportYes (646) 776-5948
Email supportYes
  • 2014-10-31 10:55:30
    2017-03-07 11:41:10
  • Help Desk
  • Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL


  • voted for this Item (Like)
    Posted 2018-05-17 13:50:34 by MartaMarta
  • voted for this Item (Like)
    Posted 2015-05-28 15:05:40 by Claire Émilie Lecocq
  • voted for this Item (Like)
    Posted 2015-05-28 15:04:15 by olivierpailhes
  • voted for this Item (Like)
    Perfect for start-ups
    Posted 2015-05-28 15:03:40 by Quentin Nickmans
  • voted for this Item (Like)
    Posted 2015-05-28 14:30:34 by Kelly
  • voted for this Item (Like)
    Such an easy setup. Very user friendly!
    Français Posted 2014-10-31 11:25:39 by rachelvanier

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