Business > Enterprises > Help Desk
2017-02-03 13:33:22
Easy to use phone support software. Instantly get phone numbers in 30+ countries and distribute calls to your team wherever they are.
Standard téléphonique virtuel avec un numéro en France
Video tour
  • Pricing starts at $24/month (1 number, 3 users,unlimited inbound calls, 5-hour bundle of outbound calls/call forwarding to any phone)
Free trial periodYes 14 days
Set-up feeNo $0
Cancellation feeNo cancel at any time
Type de numéros virtuels
Numéro local (01, 02, 03, 04, 05)Yes
Numéro tarif local (0811)
Numéro gratuit (0800)
Numéro USAYes
Numéro internationalYes Plus de 30 pays: Angleterre, Japon, Australie, Canada, Espagne...
Keep existing numberYes You can port any of your existing number, including toll free.
On Hold MusicYes Choose the music you want or use the default ringing tone.
Custom greetingsYes Create easily greetings, absence message and voicemail. Record them, upload them or just write them down, Aircall will vocalize them for you.
Voice studioYes Choose from dozen of voices and languages.
Answering RulesYes Opening hours, voicemails, call cascading and queuing.
Collaboration (partager, assigner...)Yes Shared call inbox, shared contacts, mark calls as treated, archive calls and add notes across the team.
Conference calling
Call ForwardingYes Each user can choose to get calls forwarded to one or several phones.
Call ScreeningYes
Call Recording
Call LogsYes View all past calls (inbound and outbound) and archive as needed.
VoicemailYes Receive voicemails in your mailbox. Play them directly from the email.
Visual voicemailYes Shared voicemail view within the app.
REST API- Webhooks available
  • 2014-10-31 10:55:30
    2017-02-03 13:33:22
  • Help Desk
  • Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL


  • voted for this Item (Like)
    Posted 2015-05-28 15:05:40 by Claire Émilie Lecocq
  • voted for this Item (Like)
    Posted 2015-05-28 15:04:15 by olivierpailhes
  • voted for this Item (Like)
    Perfect for start-ups
    Posted 2015-05-28 15:03:40 by Quentin Nickmans
  • voted for this Item (Like)
    Posted 2015-05-28 14:30:34 by Kelly
  • voted for this Item (Like)
    Such an easy setup. Very user friendly!
    Français Posted 2014-10-31 11:25:39 by rachelvanier

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