History of LiveChat

Last update 2024-02-14 17:21:22

Creation date 2011-03-15 09:06:30

Alexis on 2023-03-29 19:51:46
Bild
https://socialcompare.com/u/202303/livechat-logo-6wrble6d.svg
Vanina on 2023-03-09 16:03:11
Pricing plans
- Starter Plan: $20 / month / account
- Team Plan: $41 / month / account
- Business Plan: $59 / month / account
- Enterprise Plan
There's no limit of active chats going at any one time.
Vanina on 2023-02-27 13:42:17
Video
https://www.youtube.com/watch?v=GJVsT1TUS28
Vanina on 2023-02-01 16:36:26
Pricing plans
Facturation annuelle :
- Débutant: $20/mois par agent
- Equipe: $41/mois par agent
- Business: $59/mois par agent
- Entreprise: sur demande
API
yes Open API
Video chat
no
International support
yes 40+ langues disponibles.
Vanina on 2023-02-01 16:38:27
API
yes Open API
Video chat
no
Vanina on 2023-02-01 16:31:20
Pricing plans
Facturation annuelle :
- Débutant: $20/mois par agent
- Equipe: $41/month par agent
- Business: $59/month par agent
- Entreprise: sur demande
Kostenlose Testphase
yes Testez les fonctionnalités de l’abonnement Équipe pendant 14 jours
Vanina on 2023-02-01 16:25:41
Beschreibung
LiveChat est un logiciel simple de support par chat, facile à utiliser.

Répondez aux attentes de vos clients : Aider ceux qui en ont besoin. Entrez en contact avec les personnes visitant votre site et indiquez leur la marche à suivre.

La plupart des problèmes peut être résolue immédiatement 8 fois sur 10, vous n’aurez même pas à traiter ce cas autrement car le problème aura été résolu pendant le chat.

Livechat réalise ce que le téléphone et l'email ne peuvent pas accomplir eux-mêmes. Débarrassez-vous de longues files d’attente et surprenez vos clients avec des réponses instantanées.

Disponible sur toutes les plateformes.
Vanina on 2021-06-22 12:59:06
Pricing plans
- Starter Plan: $16 / month / account
- Team Plan: $33 / month / account
- Business Plan: $50 / month / account
- Enterprise Plan
There's no limit of active chats going at any one time.
Vanina on 2021-01-27 14:40:06
Pricing plans
- Starter Plan: $16 / month / account
- Team Plan: $33 / month / account
- Business Plan: $50 / month / account
- Enterprise Plan: $149 / month / account
There's no limit of active chats going at any one time.
Vanina on 2019-06-11 00:14:20
Kostenlose Testphase
yes 14 days, no credit card required.
Vanina on 2018-02-12 21:38:09
Pricing plans
No limits of concurrent chats.
- Starter Plan: $16/month for 1 account
- Team Plan: $33/month per account
- Business Plan: $50/month per account
- Enterprise Plan: $149/month for 1 account
Vanina on 2018-02-12 21:37:30
Pricing plans
- Starter Plan: $16 / month / account
- Team Plan: $33 / month / account
- Business Plan: $50 / month / account
- Enterprise Plan: $149 / month / account
There's no limit of active chats going at any one time.

Full pricing details available at: https://www.livechatinc.com/pricing/
daniel on 2016-10-19 18:34:30
White Label solution
yes White label version is available.
daniel on 2016-10-19 18:28:22
Number of paid customers
16000
Live chat widget
https://socialcompare.com/u/1610/welcome-to-livechat-2-900x600_5c77faf926d0b187c992490e963d409e.png https://socialcompare.com/u/1610/welcome-to-livechat-2-900x600-3jrhz951.png
Trial and Prices
30 days free trial available, no credit card required.
- Starter Plan: $16 / month / account
- Regular Plan: $30 / month / account
- Team Plan: $33 / month / account
- Enterprise Plan: $50 / month / account
- Enterprise Plus Plan: $149 / month / account
There's no limit of active chats going at any one time.

Full pricing details available at: https://www.livechatinc.com/pricing/
Affiliate / Credit Program
yes 20% lifetime commission off every payment made by referred customers.
daniel on 2016-10-19 17:58:32
Remote screenshot
yes With the use of a 3rd party application.
Cobrowsing
yes With the use of a 3rd party application.
Visual customization
yes Several chat window themes to choose from. CSS customization, branding and white label version are available.
International support
yes 40+ languages available.
Predefined responses
yes Canned replies are tag-based - by typing in #tag a corresponding answer pops up.
Custom extensions
yes 60+ integrations available, including Google Analytics, Facebook, Salesforce, Zendesk and many other.
Proactive chat triggers
yes LiveChat detects when visitors take certain actions on the website and issue chat invitations based on those actions.
Visitor Monitoring
yes Monitor the page URL that a website visitor is on and directly engage with them to answer page specific questions.
daniel on 2016-10-19 17:23:36
Works for customers on mobile devices?
yes Optimized for mobile devices does not require Flash to work.
Chat statistics
yes Reports and analytics are focused on measuring customer service efficiency (quantity, performance, handle times) and chat-to-sale conversion (eCommerce goals).
Multi-site
yes There's no limit. One account can be used to manage multiple websites.
Multiple operators
yes Every user can have their own account. Different agent roles available.
Conversation transcripts
yes Chat transcripts are stored in LiveChat. Option to export archived transcripts.
Offline messages
yes Offline messages are saved as tickets, forwarded to a help desk or email address.
daniel on 2016-10-19 16:52:41
Kostenlose Testphase
yes 30 days, no credit card required.
Visitor Monitoring
yes See the page URL that a website visitor is on and directly engage with them to answer page specific questions.
Pricing plans
- Starter Plan: $16 / month / account
- Regular Plan: $30 / month / account
- Team Plan: $33 / month / account
- Enterprise Plan: $50 / month / account
- Enterprise Plus Plan: $149 / month / account
There's no limit of active chats going at any one time.

Full pricing details available at: https://www.livechatinc.com/pricing/
Beschreibung
LiveChat serves as a premium live chat and help desk software for online sales and customer service.

LiveChat allows online businesses to interact with customers on their website and be more accessible.

Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.
Key LiveChat advantages:
- give customer service at any time of the day or night
- interact with customers on the website
- make extra sales from using the service
- provide valuable business insight on website visitors
Why LiveChat https://livechatinc.com/why-livechat/

Product Tour https://livechatinc.com/tour/

Features list https://livechatinc.com/features/

The fastest way to help customers
Web-based Application
yes Compatible with all up-to-date browsers.
Desktop Applications
yes Desktop apps for Windows and Mac OS X.
Native mobile application
yes Mobile applications for iPad, iPhone, and Android devices.
daniel on 2016-10-18 10:22:03
Trial and Prices
LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!

Key LiveChat advantages:
- Increase of sales conversion rate up to 25%
- Instant customer contact with sales people
- Increase of customer satisfaction and loyality
- Stunning looks and social media fanbase generation
Why LiveChat https://livechatinc.com/why-livechat/

Product Tour https://livechatinc.com/tour/

Features list https://livechatinc.com/features/
daniel on 2016-10-18 10:11:47
Pricing plans
No limits of concurrent chats.
- Starter Plan: $16/month for 1 account
- Regular Plan: $30/month for 1 account
- Team Plan: $33/month per account
- Enterprise Plan: $50/month per account
- Enterprise Plus Plan: $149/month per account
daniel on 2016-10-17 16:36:08
Screenshot
https://socialcompare.com/u/1610/livechat-applications_22ef665361092afaaf8ca2d2229e31dd.png https://socialcompare.com/u/1610/livechat-applications-3jnnluc9.png

Go back to: LiveChat