Historique de LiveChat

Mis à jour 14 fév. 2024 17:21:22

Date de création 15 mar. 2011 09:06:30

Alexis le 29 mar. 2023 19:51:46
Image
https://socialcompare.com/u/202303/livechat-logo-6wrble6d.svg
Vanina le 9 mar. 2023 16:03:11
Tarifs
- Starter Plan: $20 / month / account
- Team Plan: $41 / month / account
- Business Plan: $59 / month / account
- Enterprise Plan
There's no limit of active chats going at any one time.
Vanina le 27 fév. 2023 13:42:17
Vidéo
https://www.youtube.com/watch?v=GJVsT1TUS28
Vanina le 1 fév. 2023 16:36:26
Tarifs
Facturation annuelle :
- Débutant: $20/mois par agent
- Equipe: $41/mois par agent
- Business: $59/mois par agent
- Entreprise: sur demande
API
yes Open API
Video chat
no
Multilingue
yes 40+ langues disponibles.
Vanina le 1 fév. 2023 16:38:27
API
yes Open API
Video chat
no
Vanina le 1 fév. 2023 16:31:20
Tarifs
Facturation annuelle :
- Débutant: $20/mois par agent
- Equipe: $41/month par agent
- Business: $59/month par agent
- Entreprise: sur demande
Période d'essai gratuite
yes Testez les fonctionnalités de l’abonnement Équipe pendant 14 jours
Vanina le 1 fév. 2023 16:25:41
Description
LiveChat est un logiciel simple de support par chat, facile à utiliser.

Répondez aux attentes de vos clients : Aider ceux qui en ont besoin. Entrez en contact avec les personnes visitant votre site et indiquez leur la marche à suivre.

La plupart des problèmes peut être résolue immédiatement 8 fois sur 10, vous n’aurez même pas à traiter ce cas autrement car le problème aura été résolu pendant le chat.

Livechat réalise ce que le téléphone et l'email ne peuvent pas accomplir eux-mêmes. Débarrassez-vous de longues files d’attente et surprenez vos clients avec des réponses instantanées.

Disponible sur toutes les plateformes.
Vanina le 22 jun. 2021 12:59:06
Tarifs
- Starter Plan: $16 / month / account
- Team Plan: $33 / month / account
- Business Plan: $50 / month / account
- Enterprise Plan
There's no limit of active chats going at any one time.
Vanina le 27 jan. 2021 14:40:06
Tarifs
- Starter Plan: $16 / month / account
- Team Plan: $33 / month / account
- Business Plan: $50 / month / account
- Enterprise Plan: $149 / month / account
There's no limit of active chats going at any one time.
Vanina le 11 jun. 2019 00:14:20
Période d'essai gratuite
yes 14 days, no credit card required.
Vanina le 12 fév. 2018 21:38:09
Tarifs
No limits of concurrent chats.
- Starter Plan: $16/month for 1 account
- Team Plan: $33/month per account
- Business Plan: $50/month per account
- Enterprise Plan: $149/month for 1 account
Vanina le 12 fév. 2018 21:37:30
Tarifs
- Starter Plan: $16 / month / account
- Team Plan: $33 / month / account
- Business Plan: $50 / month / account
- Enterprise Plan: $149 / month / account
There's no limit of active chats going at any one time.

Full pricing details available at: https://www.livechatinc.com/pricing/
daniel le 19 oct. 2016 18:34:30
White Label solution
yes White label version is available.
daniel le 19 oct. 2016 18:28:22
Number of paid customers
16000
Live chat widget
https://socialcompare.com/u/1610/welcome-to-livechat-2-900x600_5c77faf926d0b187c992490e963d409e.png https://socialcompare.com/u/1610/welcome-to-livechat-2-900x600-3jrhz951.png
Gamme de prix
30 days free trial available, no credit card required.
- Starter Plan: $16 / month / account
- Regular Plan: $30 / month / account
- Team Plan: $33 / month / account
- Enterprise Plan: $50 / month / account
- Enterprise Plus Plan: $149 / month / account
There's no limit of active chats going at any one time.

Full pricing details available at: https://www.livechatinc.com/pricing/
Programme d'affiliation / fidélité
yes 20% lifetime commission off every payment made by referred customers.
daniel le 19 oct. 2016 17:58:32
Capture d'écran à distance
yes With the use of a 3rd party application.
Cobrowsing
yes With the use of a 3rd party application.
Personnalisation de l'apparence
yes Several chat window themes to choose from. CSS customization, branding and white label version are available.
Multilingue
yes 40+ languages available.
Réponses pré-enregistrées
yes Canned replies are tag-based - by typing in #tag a corresponding answer pops up.
Extensions personnalisées
yes 60+ integrations available, including Google Analytics, Facebook, Salesforce, Zendesk and many other.
Discussion proactive
yes LiveChat detects when visitors take certain actions on the website and issue chat invitations based on those actions.
Suivi des visites
yes Monitor the page URL that a website visitor is on and directly engage with them to answer page specific questions.
daniel le 19 oct. 2016 17:23:36
Fonctionne pour les utilisateurs sur mobile ?
yes Optimized for mobile devices does not require Flash to work.
Statistiques du chat
yes Reports and analytics are focused on measuring customer service efficiency (quantity, performance, handle times) and chat-to-sale conversion (eCommerce goals).
Multi-site
yes There's no limit. One account can be used to manage multiple websites.
Opérateurs multiples
yes Every user can have their own account. Different agent roles available.
Transcriptions des conversations
yes Chat transcripts are stored in LiveChat. Option to export archived transcripts.
Messages hors ligne
yes Offline messages are saved as tickets, forwarded to a help desk or email address.
daniel le 19 oct. 2016 16:52:41
Période d'essai gratuite
yes 30 days, no credit card required.
Suivi des visites
yes See the page URL that a website visitor is on and directly engage with them to answer page specific questions.
Tarifs
- Starter Plan: $16 / month / account
- Regular Plan: $30 / month / account
- Team Plan: $33 / month / account
- Enterprise Plan: $50 / month / account
- Enterprise Plus Plan: $149 / month / account
There's no limit of active chats going at any one time.

Full pricing details available at: https://www.livechatinc.com/pricing/
Description
LiveChat serves as a premium live chat and help desk software for online sales and customer service.

LiveChat allows online businesses to interact with customers on their website and be more accessible.

Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.
Key LiveChat advantages:
- give customer service at any time of the day or night
- interact with customers on the website
- make extra sales from using the service
- provide valuable business insight on website visitors
Why LiveChat https://livechatinc.com/why-livechat/

Product Tour https://livechatinc.com/tour/

Features list https://livechatinc.com/features/

The fastest way to help customers
Application Web
yes Compatible with all up-to-date browsers.
Applications bureau (desktop)
yes Desktop apps for Windows and Mac OS X.
Support Mobile
yes Mobile applications for iPad, iPhone, and Android devices.
daniel le 18 oct. 2016 10:22:03
Gamme de prix
LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!

Key LiveChat advantages:
- Increase of sales conversion rate up to 25%
- Instant customer contact with sales people
- Increase of customer satisfaction and loyality
- Stunning looks and social media fanbase generation
Why LiveChat https://livechatinc.com/why-livechat/

Product Tour https://livechatinc.com/tour/

Features list https://livechatinc.com/features/
daniel le 18 oct. 2016 10:11:47
Tarifs
No limits of concurrent chats.
- Starter Plan: $16/month for 1 account
- Regular Plan: $30/month for 1 account
- Team Plan: $33/month per account
- Enterprise Plan: $50/month per account
- Enterprise Plus Plan: $149/month per account
daniel le 17 oct. 2016 16:36:08
Capture d'écran
https://socialcompare.com/u/1610/livechat-applications_22ef665361092afaaf8ca2d2229e31dd.png https://socialcompare.com/u/1610/livechat-applications-3jnnluc9.png

Retourner à: LiveChat