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Compare Freshservice vs ServiceNow vs Vision Helpdesk vs
RemedyForce vs SaManage vs SysAid
Name | Freshservice | ServiceNow | Vision Helpdesk | RemedyForce | SaManage | SysAid | ProProfs Help Desk | Rezolve.ai |
|---|---|---|---|---|---|---|---|---|
| Incident Management | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Problem Management | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Change Management | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Release Management | Yes | Yes | Yes | No | Yes | Yes | Yes | |
| Knowledge Base | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Self Service Portal | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| SLA Management | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Active Directory Integration | Yes | Yes | Yes | No | Yes | Yes | No | Yes |
| Asset Management | Yes | Yes | Yes | Yes | Yes | Yes | No | Yes |
| Asset Discovery and Network Scan | Yes | Yes | Yes | No | Yes | Yes | No | Yes |
| Service Catalogue | Yes | No | Yes | Yes | Yes | No | No | Yes |
| Contract Management | Yes | Yes | Yes | No | Yes | No | No | Yes |
| Software license management | Yes | Yes | Yes | No | Yes | Yes | Yes | No |
| iOS App | Yes | Yes | Yes | Yes | No | Yes | No | Yes |
| Andriod App | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes |
| Social IT (Social view) | No | Yes | Yes | Yes | No | No | Yes | - |
| Gamification | Yes | No | Yes | No | No | No | No | No |
| PinkVerify Certification | Yes | Yes | No | |||||
| Website | freshservice.com | servicenow.com | visionhelpdesk.com | bmc.com/... | samanage.com | sysaid.com | proprofs.com/... | rezolve.ai/... |
| Pricing | starts at $0 | $8/per agent | Starts at $0 | starts @ $5 |
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