History of ProProfs Chat

Last update Aug. 12^th 2024 8:27:28 AM

Creation date Jan. 4^th 2018 6:01:17 AM

• 
  ProProfs on Aug. 12^th 2024 8:27:01 AMReport

  Pricing plans

  • Team (2+ Operators): $19.99 / month

  Full pricing details available at: https://www.proprofschat.com/pricing/

  Free trial period

  yes Free Forever Upto 1 Operator

• 
  Vanina on Apr. 27^th 2023 1:23:38 PMReport

  Free trial period

  yes Try Any Plan Free For 15 Days (Free Trial)

• 
  timklausner on Aug. 12^th 2021 5:00:42 PMReport

  chatbot

  yes

  Pricing plans

  • Essentials: $10 / month
  • Premium: $15 / month
  • Enterprise Plan: custom

  Full pricing details available at: https://www.proprofschat.com/pricing/

  List of criteria (35)

  Link, Website, Like, Video, Free trial period, Pricing plans, Launch date, Features, chatbot, Web-based Application, IM (Google Talk, Jabber...) integration, Desktop Applications, Native mobile application, Works for customers on mobile devices?, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Visual customization, Visitor details, Predefined responses, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Visitor Monitoring, Remote screenshot, API, Social Networks, Website, Twitter, Facebook

• 
  timklausner on Apr. 21^st 2021 4:09:31 AMReport

  Pricing plans

  • BRONZE: $9 / month
  • SILVER: $19 / month
  • GOLD: $39 / month
  • Enterprise Plan: $199 / month

  Full pricing details available at: https://www.proprofschat.com/pricing/

• 
  timklausner on Apr. 20^th 2021 9:58:43 AMReport

  Website

  https://www.proprofschat.com/

• 
  dwaynecharington on Oct. 18^th 2019 10:58:13 AMReport

  Web-based Application

  yes Compatible with all up-to-date browsers.

  Desktop Applications

  yes Desktop apps for Windows and Mac OS.

  Native mobile application

  yes Mobile applications for iPad, iPhone, and Android devices.

  Works for customers on mobile devices?

  yes Yes - optimized for mobile devices

  Chat statistics

  yes Detailed Chat Statistics available + Google Analytics Integration

  Multi-site

  yes One account can be used to manage multiple websites.

  Multiple operators

  yes Every user can have their own account. Different agent roles available.

  Conversation transcripts

  yes Chat transcripts are stored in Live Chat and can be export..

  Offline messages

  yes Offline messages are saved as tickets.

  Visual customization

  yes Fully customizable

  International support

  yes Yes, provide International support

  Proactive chat triggers

  yes ProProfs Live Chat detects when visitors take certain actions on the website and chat invitation popup based on those actions.

  Transfer to another operator

  yes Yes, chats can be transferred back and forth between operators. Chat history is transferred along with the visitor.

  Visitor Monitoring

  yes Real-time visitor monitoring of visitor.

  API

  yes API Available.

  Image

  http://socialcompare.com/u/1910/pp-chat-logo-540ts8ux.png

  Pricing plans

  • BRONZE: $9 / month
  • SILVER: $19 / month
  • GOLD: $39 / month
  • Enterprise Plan: $199 / month

  Full pricing details available at: https://www.proprofs.com/chat/pricing/

  Free trial period

  yes Try Any Plan Free For 15 Days (Free Trial))

  IM (Google Talk, Jabber...) integration

  no

  Cobrowsing

  yes

  Visitor details

  yes Detailed information on online visitors include geolocation, time on the website and number of visits and more.

  Predefined responses

  yes Canned response

  Clickpath Tracker

  yes Visitors real time page can be seen.See what web pages the visitor has viewed, and the current page they're on.

  Custom extensions

  yes 35+ integrations are available with ProProfs Chat

  Video chat

  no

  Remote screenshot

  yes Available with 3rd party extensions.

• 
  jasongrills00 on Oct. 18^th 2019 10:49:30 AMReport

  Image

  http://socialcompare.com/u/1910/pp-chat-logo-540u7nfo.png

• 
  jasongrills00 on Jan. 4^th 2018 6:22:11 AMReport

  Website

  https://www.proprofs.com/chat/

  Description

  ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

  Video

  https://www.youtube.com/watch?v=OWPvrVhh6W4

  Free trial period

  yes https://www.proprofs.com/chat/signup/

  Pricing plans

  https://www.proprofs.com/chat/pricing/

  Twitter

  https://twitter.com/proprofs

  Facebook

  https://www.facebook.com/proprofs

• 
  jasongrills00 on Jan. 4^th 2018 6:09:47 AMReport

  Editor

  public

• 
  jasongrills00 on Jan. 4^th 2018 6:01:17 AMReport

  Mode

  70

  Name

  ProProfs Chat

  Viewer

  public

  Editor

  jasongrills00-46h4re3b

  Category

  livechat