X-Livechat is a solution from Value Added Services (formerly
optimise-it) as a part of Ströer X.
X-Livechat is an open and modular live chat software with
omnichannel integration. This chat solution organizes, scales,
automates and analyses processes in customer service, sales and
HR.
Individually configured functions also address specific
requirements of companies and make customer communication more
efficient - while increasing customer satisfaction.
The optimise-it GmbH is a software developer based in Hamburg,
specializing in customer chat solutions for service, HR, and
customer sales.
As a 100% subsidiary of Ströer X GmbH, we are one of the leading
providers of chat software in Europe. We specialize in the
development of livechat solutions and personalized chatbots that
sustainably optimize digital customer communication and strengthen
customer loyalty in the long term. In addition to livechat and
chatbots, our product portfolio with WhatsApp newsletters and chat
experts forms an all-in-one solution for digital customer
communication.
Our solutions are individually adaptable, making them suitable for
companies of all sizes and industries. Industry giants such as
ERGO, Eurowings, BASF, Migros and ARAG already rely on our
expertise.
The optimise-it GmbH is a software developer based in Hamburg,
specializing in customer chat solutions for service, HR, and
customer sales. As a 100% subsidiary of Ströer X GmbH, we are one
of the leading providers of chat software in Europe. We specialize
in the development of livechat solutions and personalized
chatbotsthat sustainably optimize digital customer communication
and strengthen customer loyalty in the long term. In addition to
livechat and chatbots, our product portfolio with WhatsApp
newsletters and chat experts forms an all-in-one solution for
digital customer communication. Our solutions are individually
adaptable, making them suitable for companies of all sizes and
industries. Industry giants such as ERGO, Eurowings, BASF, Migros
and ARAG already rely on our expertise.
