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X-Livechat

1
X-Livechat is a solution from Value Added Services (formerly optimise-it) as a part of Ströer X.

X-Livechat is an open and modular live chat software with omnichannel integration. This chat solution organizes, scales, automates and analyses processes in customer service, sales and HR.

Individually configured functions also address specific requirements of companies and make customer communication more efficient - while increasing customer satisfaction.
Name
X-Livechat
Websitestroeer-x.de/...
Video
Free trial period
Pricing plansEntry-Edition from 199€
Business-Edition from 699€
Enterprise-Edition from 1.599€
Launch date2002
Features
Web-based ApplicationYes
IM (Google Talk, Jabber...) integration
Desktop ApplicationsYes
Native mobile applicationYes
Works for customers on mobile devices?Yes
Chat statisticsYes
Multi-siteYes
Multiple operatorsYes
Conversation transcriptsYes
Offline messagesYes
CobrowsingYes
Visual customizationYes
Visitor detailsYes
Predefined responsesYes
International supportYes
Clickpath TrackerYes
Transfer to another operatorYes
Custom extensionsYes
Proactive chat triggersYes
Visitor MonitoringYes
Video chatYes
Remote screenshotYes
APIYes
Social Networks
Twitter
Facebookfacebook.com/...
Websitestroeer-x.de/...
Livechat & Chatbot
English
Public
Public
Jun. 10th 2024 8:33:37 AM
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User reviews and comments

  • X-Livechat on Jun. 6th 2024 7:49:25 AM
    suggested to set Name to X-Livechat